Travelodge by Wyndham Covington

The check in was easy and the lady who did it was so sweet and kind. The room was clean and the hot water worked great. The only issues i had was the bed was hard as a rock and i watched multiple drug deals go down in the parking lot and what appeared to be prostitution going on. My friends and i felt the need to push the table up against the door when we went to bed because we felt quite unsafe. The price was cheap but i guess you get what you pay for

This stay wasn’t great but it wasn’t horrible either. We got a non smoking room, however it smelt just like smoke. It stayed pretty warm in the room bc the air wouldn’t stay turned on AND while we were out we realized someone had came in to fix a hole in the wall which wouldn’t be an issue but we refused room service twice already and were not told and my pants were ruined by paint, also there were 3 more holes in the wall so if they came in to fix one without permission with all of our stuff why not fix them all? But the room served its purpose bc it was the less pricey hotel in the area.

Stay was ok, but I would hope the staff would take more time making sure the room was well cleaned with better kept linen and hand towels.

I liked the service of the front desk and the easy check in and check out

Staff friendly but maid did not replace towels after cleaning room. Had to call for them

It was very comfortable. Handicap assecibiliry was perfect

The lady checking us in was very nasty. When I asked for a receipt she said " you'll get it when you check out" very nasty to me. Our room smelled heavily of smoke, the mirror was broken, the bathroom door was off the hinge and wouldnt close. We called to complain and all she said was "the cleaning staff must be smoking". No offer to move us or correct anything. We went to do laundry and 1 washer was missing all the knobs. The other washer didnt have instructions. When we asked for help the lady was so nasty when she came to explain it to us. She rudely told my teenage daughter to get out of her way. Unfortunately we had paid for the 3 nights there and couldn't afford to go anywhere else. There are people living here and they are very loud late at night and start again around 7am. The whole experience was horrible! We will NEVER stay here again. I wished I knew the lady's name. She needs to be reported for her rude behavior.

The refrigerator broke and I was not offered anything for the food I lost.

I chose this hotel as it had the best reviews and was close to our destination. Needless to say I would literally NEVER stay here again and would NEVER recommend any friends or family to either. The pictures make this place look very clean but that is absolutely not the case when you get there. The rooms are outdated and are not even close to what the pictures show. The towels were stained, the sheets and comforter stunk! We had to change rooms 3 times for a 2 night stay due to them putting us in an occupied room, our second room stunk like someone had just smoked a joint it in and the third one well it had a bed. There was confusion in their end and we were locked out of our third room and had to argue with the front desk about our reservation. I showed them proof of when we were checking out and they still argued about it. I tried to speak to management about all our issues and asking because of all these problems if we could get a refund for one of the nights and they flat out said no. DO NOT EVER STAY HERE!