Jacksonville Zoo and Gardens - 8 min drive - 11.1 km
Jacksonville Cruise Terminal - 13 min drive - 15.6 km
Getting around
Jacksonville International Airport (JAX) - 5 min drive
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 19 min drive
Jacksonville Station - 15 min drive
Free airport shuttle
Restaurants
Chick-fil-A - 2 min drive
McDonald's - 2 min drive
Cracker Barrel - 20 min walk
Starbucks - 18 min walk
Taco Bell - 2 min drive
About this property
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport is just 2.2 mi (3.6 km) from the airport and offers a free shuttle at scheduled times. Guests can take a dip in the outdoor pool or grab a bite to eat at Great American Grill, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
111 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Transfers
Free airport shuttle from 6:00 AM to 10:00 PM
Property amenities
Food and drink
Continental breakfast each morning (surcharge)
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
Working away
3 meeting rooms
Conference space (2250 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Bicycle rentals
Facilities
1 building/tower
Built in 2000
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
24-hour fitness center
An outdoor pool
Spa tub
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Handrails in stairways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
Video-game console
32-inch LCD TV
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Select Comfort mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: USD 20.00 per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 9.99 for adults and USD 5.99 for children
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hilton Garden Inn Hotel Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Jacksonville Airport
Hilton Garden Inn Jacksonville Airport Hotel
Hilton Garden Inn Jacksonville Airport Jacksonville
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Frequently asked questions
Does Hilton Garden Inn Jacksonville Airport offer free cancellation for a full refund?
Yes, Hilton Garden Inn Jacksonville Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Jacksonville Airport?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Garden Inn Jacksonville Airport?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Jacksonville Airport?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hilton Garden Inn Jacksonville Airport?
Yes, a free airport shuttle is available from 6:00 AM to 10:00 PM at scheduled times.
What are the check-in and check-out times at Hilton Garden Inn Jacksonville Airport?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Jacksonville Airport and nearby?
Hilton Garden Inn Jacksonville Airport has an outdoor pool and a 24-hour fitness center, as well as a spa tub.
Are there restaurants at or near Hilton Garden Inn Jacksonville Airport?
Yes, there's an onsite restaurant, Great American Grill.
What's the area around Hilton Garden Inn Jacksonville Airport like?
Hilton Garden Inn Jacksonville Airport is in Northside, a short 5-minute drive from Jacksonville International Airport (JAX) and 20 minutes' walk from River City Market Place.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 18, 2024
Good location and service
Good experience and service
German
German, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
Good stay but information should be up to date.
Room was good but all of the electric vehicle chargers were offline. I picked this hotel because the website said they had chargers.
Paul
Paul, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
The only thing I didn’t like was the food I bought for my son and my self. The food did not taste good at all. Wasted money buying breakfast there.
Clarissa
Clarissa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Good location close to the airport
German
German, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2024
Good deal
Just a quick overnight for an early morning flight. Everything you want and a good price.
CHRISTOPHER
CHRISTOPHER, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Oct 19, 2024
The girl who checked in was very unpleasant
No greeting or smile
She was horrible
Dharamendra
Dharamendra, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 6, 2024
Room smelled
The rooms were old which is not a big deal but they smelled terrible. Like mildew. I would t stay here again
Christine
Christine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Latasha
Latasha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Friendly, helpful staff. A great stop ever after a long flight.
David
David, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Sam
Sam, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2024
Clean rooms, friendly staff, airport shuttle, good food selection. I would stay here again.
Robert
Robert, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 3, 2024
Positives: very clean, comfortable beds, working TV, EV charging
Negatives: friendly front desk staff but poor service, conditioner was empty and never refilled despite asking multiple times. Housekeeping never came over our 4 day stay. No complimentary breakfast. Cheap toilet paper, no ventilation in bathroom.
Emmad
Emmad, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 1, 2024
nice area
JOHNETTA ROCHELLE
JOHNETTA ROCHELLE, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 31, 2024
Paula
Paula, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2024
My stay
Very clean,staff friendly
Barbara
Barbara, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 27, 2024
my stay
Amazing
Barbara
Barbara, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 27, 2024
Jada
Jada, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 23, 2024
More extensive menu, house keeping took 3 days to get to provide svs to room
Harold L.
Harold L., 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2024
Corisha
Corisha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 16, 2024
Pleasant, courteous and friendly staff from the start to finish.
Jana
Jana, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
Very convenient location and shuttle to airport.
Susan
Susan, 1-night family trip
Verified Expedia guest review
4/10 Fair
Jul 13, 2024
Kathryn
Kathryn, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
Clean room and friendly staff.
Kimberly
Kimberly, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2024
Comfortable but dirty
Very comfortable room but tile flooring was filthy. Put a white towel down and it came up black
We booked while in transit and expected at least free breakfast , not charge for minimal offering.
Check in person Ansey was great, personable and helpful.