When visiting Umhlanga, Hilton Garden Inn Umhlanga Arch is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Together & Co Restaurant, which serves local and international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights.
Languages
Afrikaans, English, Zulu
At a glance
Hotel size
203 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (ZAR 50.00 per day)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Working away
Business center
6 meeting rooms
Conference space (2121 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Terrace
24-hour fitness center
An outdoor pool
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
49-inch LCD TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Restaurant dining guide
Special features
Dining
Together & Co Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 220 for adults and ZAR 110.00 for children
Airport shuttle service is offered for an extra charge of ZAR 350 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Covered self parking costs ZAR 50.00 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 6:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel
Hilton Garden Inn Durban Umhlanga Arch
Hilton Garden Inn Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel Umhlanga
Frequently asked questions
Does Hilton Garden Inn Umhlanga Arch offer free cancellation for a full refund?
Yes, Hilton Garden Inn Umhlanga Arch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Umhlanga Arch?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Hilton Garden Inn Umhlanga Arch?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Garden Inn Umhlanga Arch?
Yes. Self parking costs ZAR 50.00 per day.
Is airport shuttle service offered by Hilton Garden Inn Umhlanga Arch?
Yes, an airport shuttle is available. The charge is ZAR 350 per vehicle one-way.
What are the check-in and check-out times at Hilton Garden Inn Umhlanga Arch?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn Umhlanga Arch?
No, this hotel doesn't have a casino, but Sibaya Casino (8-min drive) and Suncoast Casino and Entertainment World (14-min drive) are both nearby.
What is there to do at Hilton Garden Inn Umhlanga Arch and nearby?
Hilton Garden Inn Umhlanga Arch has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hilton Garden Inn Umhlanga Arch?
Yes, Together & Co Restaurant offers local and international cuisine.
What's the area around Hilton Garden Inn Umhlanga Arch like?
Hilton Garden Inn Umhlanga Arch is a short 9-minute walk from Gateway Theatre of Shopping and 5 minutes' walk from KwaZulu-Natal Sharks Board.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
Dec 15, 2024
Not going to stay here again
Had to fight for a room with working air conditioning during a heat wave.
Hayden
Hayden, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Zaakir
Zaakir, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2024
Wan-Chen
Wan-Chen, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 21, 2024
Double charged for room. Be careful.
Ben
Ben, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
Aug 9, 2024
Ahmad Mohd
Ahmad Mohd, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 7, 2024
james
james, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 5, 2024
Zola
Zola, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 3, 2024
Clarissa
Clarissa, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 1, 2024
Tristian
Tristian, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 25, 2024
Dinesh
Dinesh, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 24, 2024
Clarissa
Clarissa, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jun 18, 2024
Tertius
Tertius, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 16, 2024
Phindile
Phindile, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 3, 2024
Risuna
Risuna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 3, 2024
Value for money
The accommodation was excellent, and the staff were very helpful. All in all, I will rate my experience a 5.
Safeera
Safeera, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 14, 2024
Zuzu
Zuzu, 2-night trip
Verified Expedia guest review
8/10 Very Good
Apr 23, 2024
Alittle more attention to detail
Beautiful hotel however when u check in late and have no towels, room not set up properly and hot water doesnt work efficiently it doesnt make for a great stay. However housekeeping and reception did apologise and try to rectify the issues.
Zakiyya
Zakiyya, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Apr 13, 2024
Would definitely come back
I enjoyed my stay at this magnificent and beautiful hotel with clean and decent room, variety at breakfast and a helpful staff.