We stayed here for 2 nights while in Guadalajara for a tour. This hotel is in a nice part of town. It was particularly quiet when we stayed around Christmas. The restaurant at this hotel is great. Both room service and in-person dining was delicious with good service. There are a couple of improvements I think that could be made. One is that we only had one bath towel and one toilet paper roll in the room for a two night stay for two people. They should keep more stocked in the room, so guests don't have to go out looking for them. The second thing is that you have to have the key card in a slot in the room for the lights to work. This saves energy, but we only had 1 key card, so when we ran out of towels and toilet paper, my partner went down to go look for more, but had to leave me in the bathroom in complete dark while he did so. Not ideal. I'm disappointed we didn't have time to swim in the pool or use some of the other facilities due to lack of time, but they looked very nice. We visit Guadalajara at least once a year, so we plan on stopping by this hotel in the future. It seems like a great place for families, couples, or even business travelers.