Niagara Falls, NY (IAG-Niagara Falls Intl.) - 22 min drive
Buffalo Niagara Intl. Airport (BUF) - 36 min drive
Niagara Falls Station - 12 min drive
Niagara Falls Station - 27 min walk
Niagara Falls, ON (XLV-Niagara Falls Train Station) - 28 min walk
Free casino shuttle
Restaurants
Falls Avenue Resort - 1 min walk
Sweet Jesus - 2 min walk
SkyWheel - 9 min walk
Tim Hortons - 5 min walk
Boston Pizza - 4 min walk
About this property
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel features a casino and puts you just steps from Clifton Hill and Fallsview Indoor Waterpark. You can visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy, and The Rainbow Room, one of 2 restaurants, serves breakfast and lunch. Other highlights include a water park, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff and location.
Languages
Chinese (Mandarin), English, Hindi
At a glance
Hotel size
234 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Parking
Onsite self parking (CAD 40 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Offsite
Free casino shuttle
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Traveling with children
Water park access (surcharge)
What to do
Evening entertainment
Shopping
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Winery tours nearby
Working away
Business center
Meeting rooms
Conference space (7578 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness center
Water park access (surcharge)
Arcade/game room
Casino
Full-service spa
40 casino gaming tables
1700 casino slot machines
Casino VIP room
Sauna
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Room amenities
Be entertained
55-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
WiFi (speed of 25+ Mbps)
Phone
Food and drink
Refrigerator (on request)
More
Housekeeping (on request)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
The Rainbow Room - This restaurant serves breakfast and lunch.
Prime Steakhouse - This steakhouse serves dinner only. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Fees & policies
Refundable deposits
Deposit: CAD 100 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
7.90 percent destination fee will be charged
Resort fee: CAD 18.03 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness center access
In-room bottled water
In-room coffee
Internet access (may be limited)
Newspaper
Phone calls (may be limited)
Optional extras
Buffet breakfast is offered for an extra charge of approximately CAD 24.95 for adults and CAD 14.95 for children
Refrigerators are available for an additional charge
Parking
Self parking costs CAD 40 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 9 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls
Frequently asked questions
Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Yes. Self parking costs CAD 40 per night.
What are the check-in and check-out times at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
You can check in starting at 4 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Yes, the 95000 square-foot casino features 1700 slot machines and 40 gaming tables.
What is there to do at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as a casino and a water park. Crowne Plaza Niagara Falls Fallsview, an IHG Hotel also has a sauna and a fitness center, as well as an arcade.
Are there restaurants at or near Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Yes, there are 2 onsite restaurants.
What's the area around Crowne Plaza Niagara Falls Fallsview, an IHG Hotel like?
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel is a short 2-minute walk from Clifton Hill and 3 minutes' walk from Fallsview Indoor Waterpark. Travelers say the area is walkable and good for shopping.
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 8, 2025
Cindy
Cindy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2025
Gerald
Gerald, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 2, 2025
Our booked rooms were not available due to renovations so we were given suites instead. These had excellent views of the falls. The hotel is getting tired looking and needs an update but the location and staff are excellent.
T.
T., 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Verified traveler
1-night family trip
Verified Hotels.com guest review
4/10 Fair
Dec 31, 2024
False ad. of king size bed
Booked standard room with king size bed. Room was vwry small and bed was a double at best. Front desk said that IHG approved it listed as a king size and that was the biggest.
Do not list King size bed if that isn't what you have. Would have booked room with 2 doubles instead if i had known.
Denis
Denis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2024
Anirban
Anirban, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 23, 2024
Nice place to stay in Niagara Falls.
The Crown royal is a renovated property right near the rainbow bridge looking south into both cascades of Niagara Falls. The view is magnificent when the sky is clear (obviously). It was a very nice place to stay. To get to the top floors you had to take two elevators. Everything else was acceptable.
Timothy
Timothy, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 17, 2024
Birthday weekend
Room thermostat would not work, maintenance came in and turned heat on but there was no way to turn it down or off. Hotel was sold out so the would not move me. Second day the gave me a high floor room with a great view. Location of the hotel is great. Parking at $40 a night is not helpful to the total price of the trip. Staff was very professional, room cleaners were great
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 16, 2024
Victor
Victor, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Great Stay
The hotel was great with great restraunts and ammenities - great connections to all the buildings next door, and nice and close to the walk and a great view. One issue, probably only specifically with our room, was the odd shaped bathroom where the toilet was angled and that put it partway under an over-large sink. Made sitting tight.
DOTTIE
DOTTIE, 4-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 10, 2024
Wrong description
They have a wrong description of the rooms, I needed space for 4 people and the room just had a king bed, they had to provide 2 rolling beds and we had no space left in the room to walk
Liliana
Liliana, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Everything you would expect
The stay was great. Was there for a work holiday event, got everything we needed, staff made sure we were well taken care of
Brendan
Brendan, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 18, 2024
Sonia
Sonia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Stay at Thw Crowne Plaza Niagara Falla Canada
This was our 4th time staying at Crownw Plaza Niagara Falls and we dont want to stay anywhere else. It is just the best place to stay.
Barb
Barb, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Front Desk Service was amazing as well as the Prime Steakhouse service. They are going through some renovations now, but should be amazing when finished.
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 12, 2024
Shams
Shams, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Lori
Lori, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
.
Azalfa
Azalfa, 1-night trip
Verified Expedia guest review
2/10 Poor
Oct 31, 2024
Rooms were hot no a/c. No hot water.
Scott
Scott, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 30, 2024
We loved being close to everything. Beautiful view of both falls. Walkable and enjoy Clifton Hill.
Kimesha
Kimesha, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 29, 2024
Vanessa
Vanessa, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 28, 2024
Lorrilee
Lorrilee, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 27, 2024
Convinient around the attraction
Alma
Alma, 2-night family trip
Verified Expedia guest review
2/10 Poor
Oct 26, 2024
Very dirty, heater did not work, no hot water, flies inside the room.