In the heart of Haikou, Sofitel Haikou offers a luxurious oasis with an onsite spa for body scrubs and massages. Treat yourself to international cuisine at KWEE ZEEN or unwind in the coffee shop/cafe, surrounded by lush gardens. The multilingual staff is always ready to help.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Bar
Non-smoking
Pool
Spa
Gym
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and 2 bars/lounges
Full-service spa
Indoor pool and outdoor pool
Breakfast available
Fitness center
Sauna
24-hour room service
Coffee shop/cafe
Business center
6 meeting rooms
Meeting rooms
For families (6)
Children stay free
Free cribs/infant beds
Television
Garden
Daily housekeeping
Laundry facilities
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View
JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
747 sq ft
Ocean view
Sleeps 3
1 King Bed
View all photos for Luxury Room, 1 Queen Bed, Sea View
Luxury Room, 1 Queen Bed, Sea View
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Designer toiletries
Sea view
Sleeps 2
1 Queen Bed
View all photos for Luxury Twin Room, 2 Twin Beds, Bay View
Luxury Twin Room, 2 Twin Beds, Bay View
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Designer toiletries
Bay view
Sleeps 2
2 Twin Beds
View all photos for LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View
LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Designer toiletries
484 sq ft
City view
Sleeps 3
1 King Bed
View all photos for LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View
LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Designer toiletries
721 sq ft
Partial ocean view
Sleeps 3
1 King Bed
View all photos for Luxury Room King Ocean View
Luxury Room King Ocean View
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Designer toiletries
484 sq ft
Sea view
Sleeps 3
1 King Bed
View all photos for Luxury Room, 1 King Bed, City View
Luxury Room, 1 King Bed, City View
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Designer toiletries
484 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Luxury Room, 2 Twin Beds, City View
Luxury Room, 2 Twin Beds, City View
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Designer toiletries
484 sq ft
City view
Sleeps 3
2 Twin Beds
View all photos for LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View
LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Designer toiletries
484 sq ft
City view
Sleeps 3
2 Twin Beds
View all photos for PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View
PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View
When visiting Haikou, Sofitel Haikou is a great choice to consider. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and international cuisine is served at KWEE ZEEN, which is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
208 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 bars/lounges
Restaurant
Coffee shop
Coffee/tea in a common area
Private dining
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
6 meeting rooms
Conference space (2583 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
An indoor pool
Designer stores on site
Shopping mall on site
Full-service spa
Sauna
Massage/treatment rooms
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Stair-free path to entrance
Area rugs in room
Tile flooring in room
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Shower/tub combination
Rainfall showerhead
Electronic bidet
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
KWEE ZEEN - This restaurant specializes in international cuisine and serves lunch and dinner.
Onsite venue #2 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
LEMON 1900 BISTRO BAR - This bistro serves lunch and dinner. Open daily.
Onsite venue #4 - lobby lounge. Open daily.
GARDEN BAR TERRACE - Onsite bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 168 to 168 per person
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:30 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Sofitel Haikou Hotel
Sofitel Haikou HAIKOU
Sofitel Haikou Hotel HAIKOU
Frequently asked questions
Does Sofitel Haikou offer free cancellation for a full refund?
Yes, Sofitel Haikou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sofitel Haikou?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 10:30 PM.
Are pets allowed at Sofitel Haikou?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Sofitel Haikou?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Sofitel Haikou and nearby?
Sofitel Haikou has 2 bars, a spa, and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Sofitel Haikou?
Yes, KWEE ZEEN offers international cuisine.
What's the area around Sofitel Haikou like?
Sofitel Haikou puts you in Longhua, in the heart of Haikou. Popular attractions include People's Park, which is 5 minutes away by car.
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Sofitel Haikou Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 5, 2023
Cozy and clean, very nice!
Joanne
Joanne, 1-night trip
10/10 Exceptional
Feb 4, 2023
Cozy and convenient
Joanne
Joanne, 1-night trip
6/10 Good
Jul 30, 2023
This is the newest hotel in Haikou and opened during the pandemic period. Had high expectations as I last visited in 2018 and this was still building and I stay at nearby Hilton Haikou.
A few issues we had which is why we gave 3-star rating:
1. The hotel’s main lobby and breakfast at all day dining area was located at 35th and 34th floor respectively but the rooms are located at lower levels… very odd planning
2. The corridor way from lift lobby to rooms are designed using dark colors… makes it feel narrow and not so welcoming as we walked to our room.
3. Was on 24th floor also and some hotel guests smoking in their rooms even though it’s a non-smoking hotel and these inconsiderate guests left they room doors open allowing cigarette smoke to flow into corridor way.
4. I saw a couple of times housekeeping team passed by and nothing was done over the course of my 3D2N stay… therefore the 4-star ratings on staff service
5. While the hotel is only 3 years old and factoring the pandemic, condition of property pales in comparison to Hilton Haikou which we went over for dinner on 1 of the night during our stay.
The next time we visit Haikou, unlikely we will stay at this hotel again… I have severe allergies issue and the cigarette smell given it’s central air conditioning gave me quite a bit of issue during my stay.