Bnow Hotels Acapulco

2.5 star property
Las Playas beachfront hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bnow Hotels Acapulco

Standard Double Room | Beach/ocean view
Exterior
Standard Double Room | Free WiFi
On the beach, beach bar
Poolside bar

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach bar
  • Terrace
  • Air conditioning
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Outdoor swimming pools
  • Snack bar/deli

Room options

Standard Double Room

Highlights

Air conditioning
Private bathroom
Wardrobe or closet
Mobile key entry
Daily housekeeping
  • Beach view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Av Costera Miguel Alemán Las Playas, AV. WILFRIDO MASSIEU PEREZ, Acapulco, GRO, 39670

What's nearby

  • Playa Caleta - 12 min walk - 1.1 km
  • Sinfonía del Mar - 14 min walk - 1.2 km
  • Playa Caletilla - 15 min walk - 1.3 km
  • La Quebrada Cliffs - 19 min walk - 1.7 km
  • Zocalo - 2 min drive - 2.0 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 46 min drive

Restaurants

  • ‪Pollo Feliz - ‬13 min walk
  • ‪Vips - ‬12 min walk
  • ‪Doña Toña - ‬11 min walk
  • ‪Fonda Lupita - ‬9 min walk
  • ‪Maiz y Frijol - ‬15 min walk

About this property

Bnow Hotels Acapulco

Bnow Hotels Acapulco is a great choice for a stay in Acapulco. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a beach bar, a snack bar/deli, and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 102 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 6:00 AM - midnight
  • Front desk staffed during limited hours
  • If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options
  • Offsite parking within 164 ft (MXN 50 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Snack bar/deli

What to do

  • On the beach

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in hallways
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 80 for children

Parking

  • Parking is available nearby and costs MXN 50 per day (164 ft away)

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

SNTSS by Bnow Hotels
Bnow Hotels Acapulco Hotel
Bnow Hotels Acapulco Acapulco
Bnow Hotels Acapulco Hotel Acapulco

Frequently asked questions

Is there a pool at Bnow Hotels Acapulco?
Yes, there's an outdoor pool.
Are pets allowed at Bnow Hotels Acapulco?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Bnow Hotels Acapulco?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Bnow Hotels Acapulco and nearby?
Bnow Hotels Acapulco has an outdoor pool.
Are there restaurants at or near Bnow Hotels Acapulco?
Yes, there's an onsite restaurant.
What's the area around Bnow Hotels Acapulco like?
Bnow Hotels Acapulco is a short 12-minute walk from Playa Caleta and 14 minutes' walk from Sinfonía del Mar.

Reviews

7.0

Good

8.0/10

Cleanliness

6.6/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Traveling alone
I was so happy to have the staffs help! I was traveling alone. They helped me with everything down to my ride back to airport! The restaurant staff were very helpful and I enjoyed the food and drinks! Cheers and thank u all!!
Lovely arrival
Good food and service!
Jaimie, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing View
The View was spectacular , beach front pool and restaurant were a plus. I felt safe. My room was loud at night since theres a club next door but eventually dies out. The television and wi-fi worked great, Would stay here again if I get the chance.
gilbert, 1-night trip
Verified Hotels.com guest review

2/10 Poor

worst hotel service experience
worst service and service quality.plesse don't waste your money on this hotel
shimul, 3-night trip
Verified Hotels.com guest review

6/10 Good

BÁSICO, PUEDE MEJORAR LA ATENCIÓN
EN EL ÁREA DE LA PLAYA SON INSUFICIENTES LAS SOMBRILLAS Y SILLAS O CAMASTROS, Y COBRAN (AL PARECER SON LOS MISMOS DEL HOTEL, LO CULA NO ES JUSTO), EN EL ÁREA DE LA ALBERCA LA GENTE TIRA BASURA (CUBREBOCAS, BOTELLAS, ETC,) DEBERÍAN COLOCAR CESTOS DE BASURA O BARRER, EN LE ÁREA DE SANITARIOS NO HAY AGUA EN LA TAZA DEL BAÑO, FALTA ASEO NO SON NADA ATENTOS EN RECEPCIÓN AL RECIBIR NI A LA ENTREGA DE LA HABITACIÓN
4-night family trip
Verified Hotels.com guest review

2/10 Poor

Robaron todo mi efectivo dentro de mi habitación y la gerente nunca mi dio una solución
Guadalupe Soe, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Muy mal servicio de recepción
Raquel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me encantó
Me encantó, el personal súper amable, la vista de la habitación genial, volvería a quedarme ahí sin duda
Noemí, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Raquel, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Habitaciones con vistas increibles
El hotel esta muy limpio, comodo y hasta moderno. La atencion del personal de limpieza muy bueno. La vista desde las habitaciones increible. Lo unico que no nos gusto es que tardan muchisimo para hacer el check in y el check out, hasta parecen burocratas los del personal administrativo. Todo lo demas excelente.
ROSARIO, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Not recommended.
The staff (receptionists) are very unhelpfully. They couldn't even store our luggage after check out. Had to pay to the security guard in the end to store them in his private booth. Also no towels can be borrowed (even with hefty deposit of 25Eur+ for 2 towels) after check out. The balcony has a nice view to the beach, but no chaira or other furniture. Besides the view from the balcony the other plis point is Ivan from the reception. He is the only helpful staff we encountered. But his helpfulness is always overruled by his bosses.
FS, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Buena experiencia pero no la mejor.
El Hotel BNow Acapulco es en verdad el hotel del Sindicato Nacional de Trabajadores del Seguro Social, que fue remodelado por una empresa privada. Es un establecimiento agradable, con instalaciones buenas y servicio agradable. Sus habitaciones son cómodas aunque les hace falta algunas cosas como sillas, mesas, contactos de electricidad y otros. Si necesitas un lugar donde quedarte por la noche y estar seguro, esta es tu opción, sin embargo, si buscas amenidades y comodidades dentro del hotel, es mejor buscar otro lugar. Ideal para parejas y familias. El restaurante es bueno pero los empleados no se dan abasto.
Braulio Adolfo, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Situaciones vividas en mi estancia
El GPS marca lugar diferente al que se encuentra y con el nuevo nombre nadie conoce el hotel ,y la reservación no la tenían registrado ,y el precio que ustedes me dieron no incluía el costo de estacionamiento ,la alberca presenta daños visibles
Victor Manuel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Saul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy lenta la recepción, todo excelente, pero ellos tardan demasiado tiempo en registrar y para la salida igual.
1-night business trip
Verified Expedia guest review

6/10 Good

Regular
Hotel remodelado, con vistas al mar hermosas, comida en restaurante a buen precio, medidas anticovid buenas al inicio.Blancos en buen estado.Buen internet aunque no se ven videos del mismo.No me gustó el check out, es un caos total, media hora o mas para poder hacerlo.Personal revisa tu habitación antes de hacer check out pero en mi caso no avisó a recepción que ya lo habian hecho y 3 veces me pidieron revisar antes de poder hacer mi check out, esto atrasa aún mas el proceso. Filas enormes para check out sin sana distancia.Por esta razón no volveria a hospedarme aqui.Personal en recepción lentísimo. Para check in igual tardaron mas de 40 minutos con sólo una persona antes de mi.Recepción no tienen capacitación en cuanto a amabilidad.Aforo al 100 en plena pandemia
4-night trip
Verified Hotels.com guest review