Mannheim's Rosengarten Congress Centre - 19 min walk - 1.6 km
Rosengarten Mannheim - 3 min drive - 1.8 km
Luisenpark - 5 min drive - 2.7 km
Planetarium Mannheim - 5 min drive - 2.9 km
Getting around
Mannheim (MHG) - 16 min drive
Frankfurt Airport (FRA) - 64 min drive
Frankfurt (HHN-Frankfurt - Hahn) - 96 min drive
Mannheim Handelshafen Station - 8 min walk
Alte Feuerwache Man Station - 20 min walk
Mannheim (MHJ-Mannheim Central Train Station) - 21 min walk
Rosengarten Tram Stop - 18 min walk
MA Central Station Tram Stop - 21 min walk
Restaurants
Ellin - Original Greek - 6 min walk
Café Herrdegen - 8 min walk
Taproom Jungbusch - Craft Beer Bar Mannheim - 8 min walk
Kinlin - Indochine Tapas - 6 min walk
Henriette Burger Bar - 8 min walk
About this property
Sure Hotel by Best Western Mannheim City
Located near a train station, Sure Hotel by Best Western Mannheim City is a great choice for a stay in Mannheim. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. A snack bar/deli, a terrace, and a garden are other highlights.
Languages
English, German
At a glance
Hotel size
162 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed
Service animals welcome
Food and water bowls available
Internet
WiFi in public areas*
Free WiFi in rooms
Parking
Onsite self parking (EUR 10.00 per night)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Discount at nearby fitness center
Bicycle rentals nearby
Segway rentals/tours nearby
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Built in 1992
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
No plastic soda bottles
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Room amenities
Be entertained
38-inch flat-screen TV
Premium satellite channels
Pay movies
Home comfort
Air conditioning and heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Yard
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 3.50 percent will be charged
Optional extras
WiFi is available in public areas for an extra charge
Buffet breakfast is offered for an extra charge of approximately EUR 17.00 per person
Late check-out can be arranged for an extra charge (subject to availability)
Kitchen/kitchenette use costs EUR 5 per day
Children & extra beds
Rollaway beds are available for EUR 15.0 per night
Parking
Self parking costs EUR 10.00 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Balladins Hotel Mannheim
Balladins Mannheim Hotel
EHM Mannheim City
Balladins Superior Mannheim
Balladins Superior Mannheim Hotel
Hotel Balladins Superior Mannheim
Hotel Mannheim Balladins
Mannheim Balladins
Mannheim Hotel Balladins
Superior Hotel Mannheim
Sure By Mannheim City Mannheim
EHM Hotel Mannheim City
Balladins Superior Hotel Mannheim
Best Western Hotel Mannheim City
Sure Hotel by Best Western Mannheim City Hotel
Sure Hotel by Best Western Mannheim City Mannheim
Sure Hotel by Best Western Mannheim City Hotel Mannheim
Frequently asked questions
Are pets allowed at Sure Hotel by Best Western Mannheim City?
Yes, pets are welcome. Food and water bowls are available.
Is parking offered on site at Sure Hotel by Best Western Mannheim City?
Yes. Self parking costs EUR 10.00 per night. Parking spots may be limited.
What are the check-in and check-out times at Sure Hotel by Best Western Mannheim City?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Sure Hotel by Best Western Mannheim City and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway rentals. Sure Hotel by Best Western Mannheim City also has a garden.
Are there restaurants at or near Sure Hotel by Best Western Mannheim City?
Yes, there's an onsite restaurant.
Does Sure Hotel by Best Western Mannheim City have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Sure Hotel by Best Western Mannheim City like?
Sure Hotel by Best Western Mannheim City is in Mannheim City Centre, a short 8-minute walk from Mannheim Handelshafen Station and 6 minutes' walk from University of Mannheim.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very Good
Sep 11, 2024
Parking impossible in tief garage with unclear access and had to park on street but pay euros 20 even though garage not used
John B
John B, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2024
Patrick
Patrick, 5-night trip with friends
Verified Hotels.com guest review
6/10 Good
Aug 25, 2024
Basic hotel, we parked in the car park at the hotel which was difficult due to the small area and very slim parking space - had to get out of the car and leave driver in as not enough space to open doors fully and had to remove suitcases before we could drive onto parking space ramp. Slow service. We had an interconnecting room - one kettle with coffee but no milk. Each room has an empty fridge and a hob which is a little odd…. Good location as very close to restaurants and shops but I probably wouldn’t stay there again.
Angel
Angel, 1-night family trip
Verified Expedia guest review
6/10 Good
Aug 18, 2024
Melanie
Melanie, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 18, 2024
Nicht schecht.
Toshio
Toshio, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2024
Tomasz
Tomasz, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 9, 2024
Nice
Nice
Tomasz
Tomasz, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
Nice!
Very helpful staff. Clean room. Walking distance from restaurants parks and other places.
Elvia
Elvia, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 1, 2024
keine Klimaanlage, kein upgrade trotz gold member......
Alexander
Alexander, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jul 23, 2024
Alexander
Alexander, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 3, 2024
Nathan
Nathan, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 27, 2024
Gary
Gary, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jun 26, 2024
The room was quite hot overnight.
Charles
Charles, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 9, 2024
Erin
Erin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
May 31, 2024
Good hotel in central Mannheim
Very nice and friendly staff. Clean, central and good value-for-money.
Anouk
Anouk, 1-night trip
Verified Hotels.com guest review
6/10 Good
May 25, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 20, 2024
liked the view coolness convenience to tram station basic amenities friendly staff
didn't like the noises of people talking loudly till 11 and cigarette smoke despite rooms with no smoking signs limited tea and kaffee supplies.
No toilet rolls for 2 nights. Had to ask at reception to get the papers. No air-conditioning in rooms. Hotel writeup is incorrect. Misleading information.
Overall, pleasant stay. Close to city centre, tram & train stationd, university.
Recommended for travellers.
Yok Hui
Yok Hui, 10-night family trip
Verified Expedia guest review
6/10 Good
Apr 25, 2024
Gerald
Gerald, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 6, 2023
Francisco Javier
Francisco Javier, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2023
Bouhas
Bouhas, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 14, 2023
Gertrude
Gertrude, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2023
Noel
Noel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2023
Frank
Frank, 4-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 3, 2023
E. J. C.
E. J. C., 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 23, 2023
No AC was tough. Very hot at night. And then the guests (Students) kept making noise.