Voco Gold Coast, an IHG Hotel offers a great location, putting you within just a 10-minute walk of SkyPoint Observation Deck and Cavill Avenue. Guests can take a dip in the outdoor pool or grab a bite to eat at Waves Buffet Restaurant, which serves breakfast and is one of 3 restaurants. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a terrace. The helpful staff and overall property condition get great marks from fellow travelers. Public transportation is close by: Cypress Avenue Station is just 15 minutes by foot.
Languages
Arabic, Chinese (Mandarin), English, Filipino, Finnish, Japanese, Korean, Portuguese, Spanish
At a glance
Hotel size
389 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (AUD 25 per night)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
3 restaurants
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children's menu
Toys
Pool gate
What to do
Beach nearby
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby
Scooter/moped rentals nearby
Skydiving nearby
Working away
24-hour business center
9 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 43
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Waves Buffet Restaurant - This buffet restaurant serves breakfast only. Reservations are required.
Cliffords Grill & Lounge - This restaurant serves lunch and dinner. A children's menu is available. Reservations are required. Open select days.
Social House - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Breakage deposit: AUD 50 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 39.00 for adults and AUD 19.50 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.9 percent
Children & extra beds
Rollaway beds are available for AUD 65.0 per night
Parking
Self parking costs AUD 25 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
voco Gold Coast, an IHG Hotel Hotel Surfers Paradise
voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel
Frequently asked questions
Does voco Gold Coast, an IHG Hotel offer free cancellation for a full refund?
Yes, voco Gold Coast, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at voco Gold Coast, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at voco Gold Coast, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at voco Gold Coast, an IHG Hotel?
Yes. Self parking costs AUD 25 per night. Parking spots may be limited.
What are the check-in and check-out times at voco Gold Coast, an IHG Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at voco Gold Coast, an IHG Hotel?
No, this hotel doesn't have a casino, but The Star Gold Coast (3-min drive) is nearby.
What is there to do at voco Gold Coast, an IHG Hotel and nearby?
Have fun with activities like hiking, kayaking, and parasailing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near voco Gold Coast, an IHG Hotel?
Yes, there are 3 onsite restaurants.
What's the area around voco Gold Coast, an IHG Hotel like?
Voco Gold Coast, an IHG Hotel is located on the Strip in Surfers Paradise, a short 8-minute walk from Cavill Avenue and 6 minutes' walk from Surfers Paradise Beach. Travelers say the area is walkable and good for families.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 26, 2024
Verified traveler
4-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 15, 2024
Kirsty
Kirsty, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Andrew
Andrew, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 27, 2024
Sam
Sam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
On Ki
On Ki, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 26, 2024
Risa
Risa, 4-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 12, 2024
Marie
Marie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
H
H, 4-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 9, 2024
This hotel needs an upgrade in terms of aesthetics, cleanliness and overall appearance. Carpets in the hallway of our floor not vaccumed for what seemed days. Scuff marks on wall of our room. Mold on tiles and bathroom taps, faucet, celing. Paint job needed.
The buffet breakfast was great though, no complaints there.
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 3, 2024
Karina
Karina, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
Therese Ann
Therese Ann, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 24, 2024
Reinhold
Reinhold, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
Bennett
Bennett, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 15, 2024
Good location, great price
Great location at a great price.
There was an issue at check-in, but it was handled really well.
Anthony
Anthony, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Sep 14, 2024
David
David, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Sep 11, 2024
I asked for water and apparently the bottle water is only premium guests… and I am not one.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2024
All very good
Good location, good room and friendly staff! Recommend it.
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Aug 26, 2024
When we arrived there was a bit of confusion with our booking. We had special instructions on our booking that we have breakfast included but at the reception we were told that we had to pay for two nights parking and breakfasts also were not included
Nathalie
Nathalie, 2-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 24, 2024
Location was spot on just a short walk to tram.
Easy walk to heart of Surfers Paradise.
No balcony therefore no fresh air. Had to sleep with aircon on and there was no top sheet on the bed just a doona in a cover.
Linda
Linda, 1-night romance trip
Verified Lastminute guest review
10/10 Exceptional
Aug 19, 2024
Beautiful hotel in a great location
Beth
Beth, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Great food available 24/7
Anthony
Anthony, 3-night trip
Verified Expedia guest review
2/10 Poor
Aug 19, 2024
I booked a King room with an Ocean view at a fixed price with breakfast and got bumped down to a normal room with no breakfast for a much higher rate, we will never stay at VOCO again, never.
Paul
Paul, 2-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 17, 2024
The hotel is clean and spacious. Staff is friendly and helped to arrange rooms as we requested. The location is convenient with shops and restaurants downstairs.
Amy Ka Huen
Amy Ka Huen, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 15, 2024
Easy check in, great location, good for families, loved the gym and pool facilities.