Queensway Carleton Hospital - 2 min drive - 2.1 km
Bayshore Shopping Centre - 5 min drive - 3.8 km
Algonquin College - 6 min drive - 5.9 km
Nepean Sportsplex - 8 min drive - 8.2 km
Canadian Tire Centre - 10 min drive - 10.1 km
Getting around
Ottawa International Airport (YOW) - 22 min drive
Ottawa Fallowfield Station - 11 min drive
Ottawa Station - 14 min drive
Ottawa, ON (XDS-Ottawa Train Station) - 18 min drive
Restaurants
McDonald's - 15 min walk
Tim Hortons - 1 min walk
Starbucks - 3 min walk
The Brew Table - 16 min walk
Harvey's - 4 min walk
About this property
Best Western Plus Ottawa/Kanata Hotel & Conference Centre
At Best Western Plus Ottawa/Kanata Hotel & Conference Centre, you'll be within a 15-minute drive of Canadian Tire Centre and Rideau Canal. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at High Fives Sports Pub, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a fitness center and a bar/lounge. Fellow travelers say great things about the helpful staff.
Languages
English, French
At a glance
Hotel size
84 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Traveling with children
Children stay free (see details)
Children's menu
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
Built in 1972
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Fitness center
An indoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Room amenities
Be entertained
43-inch LCD TV
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop mattress
Bed sheets provided
What to enjoy
Yard
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free local calls
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
High Fives Sports Pub - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 30 per accommodation, per day (maximum CAD 100 per stay)
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Ottawa/Kanata
Best Western Plus Ottawa/Kanata
Best Western Plus Ottawa/Kanata Hotel
Best Western Plus Ottawa/Kanata Hotel & Conference Centre Hotel
Best Western Plus Ottawa/Kanata Ottawa
Best Western Plus Ottawa/Kanata Hotel Conference Centre
Best Western Plus Ottawa/Kanata Hotel & Conference Centre Ottawa
Frequently asked questions
Is there a pool at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
Yes, pets are welcome, with a limit of 2 total. There's a charge of CAD 30 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (18-min drive) and Rideau Carleton Raceway (23-min drive) are both nearby.
What is there to do at Best Western Plus Ottawa/Kanata Hotel & Conference Centre and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
Yes, High Fives Sports Pub offers American cuisine.
Does Best Western Plus Ottawa/Kanata Hotel & Conference Centre have any outdoor private spaces?
Yes, every room features a yard.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Fair
Aug 8, 2024
Pretty run down
John
John, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 18, 2024
Nicely renovated inside. Staff were amazing! Would stay here again.
Candace
Candace, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Jun 17, 2024
Good location. Pet friendly.
Mihaela and Krzysztof
Mihaela and Krzysztof, 1-night trip
Verified Expedia guest review
6/10 Good
May 30, 2024
Room rating
The room was clean, the patio door came in handy for loading and unloading luggages. Was disappointed when the Kurig coffee machine didn't work in the morning. Otherwise it was fine for an overnight stay here for business as location was close to most popular places to go nearby such as Byward Market etc.
John
John, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 4, 2024
Nice place, nice pool. Lots of parking and quiet can’t hear anyone when inside your room
Nick
Nick, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Dec 26, 2023
Very nice stay. Great restaurant on the premises, helpful and polite staff.
Krzysztof
Krzysztof, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 30, 2023
All was good with the experience
Diane
Diane, 2-night family trip
Verified Expedia guest review
2/10 Poor
Nov 19, 2023
Steve
Steve, 1-night trip
Verified Expedia guest review
6/10 Good
Nov 16, 2023
Pushpa
Pushpa, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 12, 2023
Heater very noisy
Domenico
Domenico, 1-night trip
Verified Expedia guest review
2/10 Poor
Oct 28, 2023
Booked the jetted tub room on Expedia. Checked in, was given a room, get to it, and no jetted tub. Simple mistake? Nope! The hotel just decided to give the room I booked to someone else! And the front desk seemed like this was normal. I had to get Expedia to call the hotel and cancel the reservation, since the room I had booked "already had people in it" (per the front desk clerk). DO NOT book this hotel if you have any room preferences, since they clearly don't care.
Stephane
Stephane, 1-night trip
Verified Expedia guest review
4/10 Fair
Oct 18, 2023
George
George, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 26, 2023
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2023
Great location, friendly personel, excellent restaurant accessible from inside the hotel.
Krzysztof
Krzysztof, 2-night family trip
Verified Expedia guest review
4/10 Fair
Sep 24, 2023
The first thing you come upon at the check in is cigarette butts snd garbage. The planters were full of dead flowers.
Our room was dark and dingy. The furniture was in rough shape The bathroom door had dings in it. The wall paper was peeling up. And there was no fan.
For 608.06 for two nights there’s no way this a r was up to that price.
We use Best Western Plus a lot but we will not recommend or te visit this one.
Gwen
Gwen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2023
Fantastic service. Pool was great. Lots of things walking distance
Tracy
Tracy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 21, 2023
Overall good
Prakash
Prakash, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 18, 2023
It was convenient to the venue I was attending..
I can take a look at my car from my room for safety.
Nearer to Bells corner for dinning.
Govindaraja
Govindaraja, 2-night family trip
Verified Expedia guest review
4/10 Fair
Sep 18, 2023
Service was good however it was rundown.
Sarah
Sarah, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2023
Philip
Philip, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 13, 2023
Wayne
Wayne, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2023
Check in was quick and good!
Emil
Emil, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 24, 2023
Francisco
Francisco, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2023
Front desk was amazing! I’d come back just because of her! Checked us in late night and there early again, hard worker!
Lauren
Lauren, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 22, 2023
Our suite was nice with fairly updated bathroom and a sitting room. Staff were friendly. Pool was too cold to enjoy and only used it for a few minutes of our four day stay.