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Hotel Mercure Wien Westbahnhof

4.0 star property
Hotel with restaurant, near Vienna Christmas Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mercure Wien Westbahnhof

Exterior
Exterior
Bar (on property)
Family Suite, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The price is $73
includes taxes & fees
$65 per night
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Twin Bed

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Twin Room, 2 Twin Beds

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Satellite channels
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
Flat-screen TV
Eco-friendly toiletries
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Flemings Hotel Wien-Stadthalle

Airport transfer
Pet friendly
Parking available
Free WiFi
8.8 out of 10, Excellent, (1003)
The price is $87
includes taxes & fees
$77 per night
Nov 24 - Nov 25
Flemings Hotel Wien-Stadthalle
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About the neighborhood

Map
Felberstrasse 4, Vienna, Vienna, 1150

What's nearby

  • Wiener Stadthalle - 7 min walk - 0.6 km
  • Schönbrunn Palace - 5 min drive - 3.0 km
  • Vienna Christmas Market - 5 min drive - 3.5 km
  • Hofburg Imperial Palace - 6 min drive - 4.1 km
  • Vienna State Opera - 6 min drive - 4.6 km

Getting around

  • Vienna International Airport (VIE) - 30 min drive
  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • Vienna West Station - 3 min walk
  • Vienna Meidling Station - 5 min drive
  • Vienna West U-Bahn - 3 min walk
  • Gerstnerstraße-Westbahnhof Tram Stop - 5 min walk
  • Urban-Loritz-Platz Tram Stop - 5 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Heberer - ‬3 min walk
  • ‪Würstelstand - ‬4 min walk
  • ‪Trzesniewski - ‬3 min walk
  • ‪Westbahn Hotel - ‬1 min walk

About this property

Hotel Mercure Wien Westbahnhof

When you stay at Hotel Mercure Wien Westbahnhof, you'll be just a 5-minute drive from Schönbrunn Palace and Vienna Christmas Market. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Westside, which serves international cuisine. Also, Wiener Stadthalle and Hofburg Imperial Palace are within a short drive. The property is just a short walk to public transportation: Vienna West U-Bahn is 3 minutes and Gerstnerstraße-Westbahnhof Tram Stop is 5 minutes.

Languages

Bulgarian, Croatian, English, French, German, Hungarian, Italian, Romanian, Spanish, Turkish

At a glance

Hotel size

  • 252 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11:30 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (EUR 25 per day)
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (2799 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1989
  • Safe-deposit box at front desk
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Westside - This restaurant specializes in international cuisine.
Westside - Onsite bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Covered self parking costs EUR 25 per day
  • Parking height restrictions apply

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
Hotel Mercure Wien
Hotel Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Vienna
Mercure Wien Westbahnhof
Mercure Wien Westbahnhof Vienna
Wien Hotel Mercure
Wien Hotel Mercure Westbahnhof
Wien Westbahnhof Hotel Mercure
Mercure Hotel Vienna
Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Hotel
Hotel Mercure Wien Westbahnhof Vienna
Hotel Mercure Wien Westbahnhof Hotel Vienna

Frequently asked questions

Does Hotel Mercure Wien Westbahnhof offer free cancellation for a full refund?
Yes, Hotel Mercure Wien Westbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Mercure Wien Westbahnhof?
Yes, dogs are welcome. There's a charge of EUR 10 per pet, per day.
Is parking offered on site at Hotel Mercure Wien Westbahnhof?
Yes. Self parking costs EUR 25 per day.
What are the check-in and check-out times at Hotel Mercure Wien Westbahnhof?
Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is 11:30 AM. Express check-in and check-out are available.
Is there an onsite casino at Hotel Mercure Wien Westbahnhof?
No, this hotel doesn't have a casino, but Casino Wien (7-min drive) is nearby.
Are there restaurants at or near Hotel Mercure Wien Westbahnhof?
Yes, Westside offers international cuisine.
What's the area around Hotel Mercure Wien Westbahnhof like?
Hotel Mercure Wien Westbahnhof is in Rudolfsheim-Fünfhaus, a short 3-minute walk from Vienna West U-Bahn and 7 minutes' walk from Wiener Stadthalle.

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Adedoyin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic
Rhoda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Natan, 1-night trip
Verified Expedia guest review

8/10 Very Good

Check in was a nightmare. Only one person on duty who looked fairly junior and only had one speed even with several parties waiting. Property could do with a good lick of paint and general refurbishment. It looked and felt very dated.
David, 1-night trip
Verified Expedia guest review

6/10 Good

Bathroom was tiny and cramped. No in room coffee making facilities. Beds very small.
Kevin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location
Claudia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Zahra, 5-night trip
Verified Expedia guest review

8/10 Very Good

No bottled water no coffee and tea no fridge
Rosanna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay close to the train station.
John, 2-night trip
Verified Expedia guest review

4/10 Fair

Room are to small, no plug available, and very noisy, bed is for a child,
Francois, 1-night trip
Verified Expedia guest review

8/10 Very Good

Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke.
Lesley, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Short stay in Vienna in September 2023
very good location right next to the old Westbahnhof (railway station). Great access to subway, street cars (tram), and busses. Excellent (!) breakfast - best if you come early. A place I can recommend.
Norbert, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Very clean, small rooms. Only use it to sleep one night. Convenient pick up spot for transfers
Verified Expedia guest review

4/10 Fair

The room was very small and there was no space to put a suitcase and hand luggage.
Heysaraj, 3-night trip
Verified Expedia guest review

8/10 Very Good

Good breakfast buffet The only thing i have an issue is the air conditioner does not function as cold as we wanted .The temperature is set at 20 degrees but the setting could not be adjusted.
Rosario, 3-night romance trip
Verified Orbitz guest review

8/10 Very Good

clean and comfortable
I enjoyed staying at this hotel
yousef, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The room had no Airconditioning, in a very hot weather. The room should clearly state whether it has A/C otr not. For a 4 start hotel that was VERY DISAPOINTING!!!!!!! I WOULD NEVER COME BACK NOR RECOMEND IT.
Diego, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I was particularly impressed by the outstanding breakfasts provided.
Chris, 4-night trip
Verified Expedia guest review

6/10 Good

The room had no mini refrigerator. The reception told us that its wrong information on expedia. It was very hot days and we where unable to bay any food. The beds were awful The cleaning staff didn't change dirty towels until we asked them Thus experience is not 4 star hotel experience.
Verified Expedia guest review

10/10 Exceptional

Perfect quick stay near Schonbrunn
Conveniently located hotel, clean and comfortable room, and very friendly and helpful concierge/front desk staff.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Really happy I chose this place. Everyone was very kind and helpful. It's actually a really nice place. Staff was great. Has a nice little bar. Will try to stay here again next time I'm in Vienna.
Cobey, 2-night trip
Verified Expedia guest review

8/10 Very Good

In such a large city, transportion is key. The hotel is located within 200 m from a metro, tram and train station. The train station has a large mall with many restaurants to choose from and even an Ikea. A Lidl grocery store is across the street. Friendly staff. The lobby is amazing with a replica of a Gustav Klimt mural that is found at the Secession Museum. The room itself is spacious enough, although it looks good but the scale of the furniture doesn' t use the space efficiently. Not enough space to even unpack our backpacks during our 4 day stay. The water pressure is incredible, best shower ever. Again the bathroom looks good, but the lighting is directed on the sink and not toward the face, so shaving and makeup are a guessing game. The A/C was set at 20 C and not very powerful, so the room became warm and we had to open the windows and put some ear plugs to sleep because the street below is super busy and noisy with open windows. The boulevard had 8 car lanes, a tram track and a small park separating traffic. Although the large armoire that holds the fridge is quite deep, the fridge itself is shallow. Instead of a desk is an oval table with no desk lamp. The beds were comfortable but the pillows with a bit deflated. Still it looks goods. We skipped the breakfast as it was pricy.
Alvin, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Overall a good experience
Clean, friendly, great location, good value for money. Only 2 small negatives - would love a kettle in the room - the cafe seemed a bit too formal to get a quick coffee from. One day at breakfast I had to wait 5 mins for cups to be replaced before I could get a drink. Minor inconveniences but slightly frustrating if you're a coffee addict like me.
Miss, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

masayuki, 2-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review