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Hotel Sevilla

3.5 star property
Hotel with 2 restaurants, near Museo Nacional de Bellas Artes

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sevilla

Front of property - evening/night
Point of interest
Lobby
Gift shop
Aerial view

Reviews

7.0 out of 10

Good

Popular amenities

  • Gym
  • Pool
  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Fitness center
  • Self parking
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
  • Conference center
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

Highlights

Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Deep soaking bathtub
Hair dryer
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Premium bedding, minibar, in-room safe, desk

Standard Double Room Single Use

Highlights

Air conditioning
TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Deep soaking bathtub
Hair dryer
Private bathroom
  • 323 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

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Jan 6 - Jan 7, 2025
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About the neighborhood

Map
Trocadero No 55, Old Havana, Havana, Havana

What's nearby

  • Central Park - 4 min walk - 0.4 km
  • La Bodeguita del Medio - 8 min walk - 0.7 km
  • National Capitol Building - 8 min walk - 0.7 km
  • Plaza Vieja - 14 min walk - 1.2 km
  • Hotel Nacional de Cuba - 5 min drive - 3.8 km

Restaurants

  • ‪La Torre del Oro - ‬1 min walk
  • ‪Le Chansonnier - ‬2 min walk
  • ‪Patio Sevillano - ‬1 min walk
  • ‪Mekedé - ‬2 min walk
  • ‪Prado Restaurante 264 - ‬4 min walk

About this property

Hotel Sevilla

When you stay at Hotel Sevilla, you'll be within a 15-minute walk of Malecón and Plaza Vieja. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Torre del Oro, one of 2 restaurants, which serves international cuisine and is open for breakfast and dinner. Other highlights at this Colonial hotel include 3 bars/lounges, a poolside bar, and a fitness center.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 178 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 11:00 AM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 1 per night)
  • Onsite parking limited

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service

What to do

  • Evening entertainment
  • Shopping

Working away

  • Meeting room
  • Computer station
  • Conference center (775 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1908
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Reception hall
  • Colonial architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Torre del Oro - Overlooking the ocean, this fine-dining restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.
La Giralda - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Bar Habana - This bar overlooks the ocean. Open daily.
Patio Sevillano - This tapas bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Open 24 hours. Open daily.
Bar Piscina - This sports bar serves brunch, lunch, and light fare. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 1.00 per hour (1-device limit, rates may vary)
  • WiFi is available in public areas for USD 1.00 (1-device limit, rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 10 to 20 per person
  • Credit card charges are subject to an extra charge

Parking

  • Self parking costs USD 1 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 6 PM
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that credit cards issued by US banks or their branches are not accepted.

Also known as

Hotel Mercure Sevilla Havane Havana
Mercure Sevilla Havane Havana
Mercure Sevilla Havane
Hotel Sevilla Havana
Sevilla Havana
Mercure Havana
Hotel Sevilla Havana
Havana Hotel Sevilla
Mercure Hotel Havana
Hotel Mercure Sevilla Havane
Hotel Sevilla Hotel
Hotel Sevilla Havana
Hotel Sevilla Hotel Havana

Frequently asked questions

Does Hotel Sevilla offer free cancellation for a full refund?
Yes, Hotel Sevilla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Sevilla?
Yes, there's an outdoor pool. Guests have pool access from 10 AM to 6 PM.
Are pets allowed at Hotel Sevilla?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Sevilla?
Yes. Self parking costs USD 1 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Sevilla?
Check-in start time: 11:00 AM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Sevilla and nearby?
Hotel Sevilla has 3 bars and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Hotel Sevilla?
Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views.
Does Hotel Sevilla have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Sevilla like?
Hotel Sevilla is in Old Havana, a short 7-minute walk from Malecón and 14 minutes' walk from Plaza Vieja.

Reviews

7.0

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Poor

elizabeth, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

2/10 Poor

Hotel pics on website and hotel sites need to be updated. Its an Old & Dusty hotel, I wouldn't recommend it.
3-night trip
Verified Expedia guest review

4/10 Fair

It's history and downstairs foyer were the highlights but then it was all downhill
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

If you want a great stay - this is the place. Walk to everything. Best restaurants less than 5 min walk. Incredible opera singers on the rooftop restaurant!
3-night romance trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

6/10 Good

Great location, good hotel, rooms are a bit dated, but most things in Cuba are. They did charge $5 for a bottle of water which is far too excessive.
Troy, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Lobby area was nice. Position is good. Service is not. Hotel is very rundown.
7-night trip
Verified Expedia guest review

8/10 Very Good

Staff were very helpful. Pool area was a welcome retreat from the heat of the Havana streets.
Eoin, 2-night trip
Verified Expedia guest review

2/10 Poor

No wi fi and to be charged is an insult to service
Ugo, 1-night trip
Verified Expedia guest review

2/10 Poor

I’m requesting my money back , very bad place , employee IN cafeteria drinking alcohol , please ugly And rude employee and place terrible
Magdavelez, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Great location. I've stayed here a few times. I think the hotel needs to do some renovations.
Julie, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Old Spanish Colonial Hotel with interesting history that includes links with Grahame Greene and Al Capone.
8-night trip with friends
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

4/10 Fair

Poor value overall
I traveled with a friend, we paid the exact same price for 4 nights at the hotel Sevilla. I got room 512 and he got room 819. My room was half size his room ! I wonder if they give some customers single room for the price of a double room. Curtains could not move so I woke up with daylight, there was a lezard in the bathroom shower head older who escaped the first time I used the shower. There was a pile of dust under the bed and the floor looked dirty. The staff seems always in a bad mood, I don't recall a single staff member who was nice with me during my stay. Smiling is not part of their job.
david, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Loved the pool area including the snack bar. Loved the lobby! Our room was great except the air conditioning was not cold enough and there was no curtain for the bathroom window. Staff was all great and tha location wonderful! Beautiful old hotel in the heart of Old Havana. Love your Country, love Your people!!!
3-night family trip
Verified Expedia guest review

4/10 Fair

During our first visit to Havana, we knew hotel options were limited and as seasoned travelers, we were okay with some of the reviews. We made a mistake... do not stay at the Sevilla. Issues: 1. The stay is incredibly rude. One person was friendly and helped us make a reservation, the others all refused to make a simple phone call for us. The bartender would not take money that we just received from the front desk because it has a small tear (the money the hotel just gave us!). 2. I've never seen a hotel room so dirty. The room was full of dust and clear never swept or vacuumed. When we arrived with our 1 year old, he was crawling around and found a q-tip and a pill on the floor (in addition to all the dust and hair everywhere). We had to wear our shoes in the room because our socks were disgusting after 1 hour. 3. The money exchange rate is horrible. 4. The hotel does not help you with taxis and the ones at the front door rip you off. 10-12 CUC for very short rides when all other taxis would be ~5. 5. The staff is lazy - it always feels as though you have to interrupt the staff to ask for anything (directions, money exchange, towels at the pool, etc) and they seem to be upset that you interrupted them even though it's their job. No one was welcoming. Things we liked: The fact that the hotel has a pool (albeit not a great one) and the 9th floor for the sunset is beautiful and the breakfast included had an egg/omelette station.
4-night family trip
Verified Expedia guest review

8/10 Very Good

is cuba , old hotel , with old features , looks better in pictures , staff not well prepared food so, so ,is cuba they don't have much , city was great , people nice , is interesting
2-night trip with friends
Verified Expedia guest review

4/10 Fair

Historic, beautiful, but sad and dirty.
This has the potential to be a great and beautiful hotel. It has a pretty lobby, and it's a historic building. But get up close and personal and it is filled with disappointments. The room was very dirty, my coat touched the floor when we first walked in, and it was covered with white dust and lots of hair. Our sink did not drain, and our toilet was uncleaned (remnants of the last guest were still in there). Our two twin beds seemed to be from the 1950's, and only one was actually sleep-able. The whole building smells like mildew and moisture, and smelled like urine near elevators. The hallway roof leaks during rain, and I mean really leaks, like large puddles on the tile floor. It was sad, like most of Havana's buildings. However, for the price we paid it was just a bad deal. There are several luxury hotels in town that were far better and with much better service.
george, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel room was clean and had a nice view, and the exterior and lobby is very beautiful. But for $125 a night, the room I got only had hot water on 2 out of the 6 days that I showered there, the tub was extremely rusted and the bath wall had visible spots of mould. The (not free) wifi was down or so slow that it was unusable for the majority of my stay, and the staff couldn’t seem to fix it. The female staff members were all very kind and friendly, and the male staff members were surprisingly rude and seemed to not know they are in the hospitality industry. The exchange rate for Canadian dollars to CUCs in the lobby was also the worst that I found in the country. My friend who paid about $15 a night to stay in a casa particular down the street had hot water and a bathroom that was not rusty and mouldy, and very friendly hosts. I do not recommend Hotel Sevilla at all.
3-night trip with friends
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Old but classy hotel in a good location
It's a very classic and nice hotel. The property is a bit dated, but at least the lobby and my room was well maintained. The staff, with their towel art and hand-written cards, made it clear that they care.
hiroo, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

4-night trip
Verified Expedia guest review