Palm Island Indoor Waterpark - 5 min walk - 0.5 km
Batavia Downs Casino - 15 min walk - 1.3 km
Rochester Regional Health - 4 min drive - 2.8 km
United Memorial Medical Center - 5 min drive - 2.9 km
Summit Medical Center - 5 min drive - 3.0 km
Getting around
Greater Rochester Intl. Airport (ROC) - 35 min drive
Buffalo Niagara Intl. Airport (BUF) - 36 min drive
Restaurants
Starbucks - 9 min walk
Batavia Downs Gaming & Hotel - 15 min walk
Taco Bell - 2 min drive
McDonald's - 2 min drive
Burger King - 3 min drive
About this property
Best Western Crown Inn & Suites
Enjoy your visit to Batavia with a stay at Best Western Crown Inn & Suites. Guests can enjoy the fitness center, and cross-country skiing and snow tubing are nearby. Fellow travelers love the helpful staff and breakfast.
Languages
English, Hindi
At a glance
Hotel size
71 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 AM
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 80 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6 AM–10 AM
Coffee/tea in a common area
What to do
Golfing nearby
Cross-country skiing nearby
Snow tubing nearby
Working away
24-hour business center
Services
24-hour front desk
Facilities
2 buildings/towers
Safe-deposit box at front desk
Fitness center
Accessibility
Elevator
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
43-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Pillowtop mattress
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
Indoor pool
Spa tub
The following facilities are closed on Sunday and Monday:
Indoor pool
Spa tub
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Crown Batavia
Best Western Crown Inn
Best Western Crown Inn Batavia
Batavia Best Western
Best Western Batavia
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Crown & Suites Batavia
Best Western Crown Inn & Suites Hotel
Best Western Crown Inn & Suites Batavia
Best Western Crown Inn & Suites Hotel Batavia
Frequently asked questions
Are pets allowed at Best Western Crown Inn & Suites?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Crown Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Crown Inn & Suites?
Check-in start time: 3 PM; Check-in end time: 11 AM. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Best Western Crown Inn & Suites?
No, this hotel doesn't have a casino, but Batavia Downs Casino (15-min walk) is nearby.
What is there to do at Best Western Crown Inn & Suites and nearby?
During the winter, enjoy fun activities nearby like cross-country skiing and snow tubing, and return when the snow melts for a round of golf at the nearby golf course. Best Western Crown Inn & Suites also has a fitness center.
What's the area around Best Western Crown Inn & Suites like?
Best Western Crown Inn & Suites is a short 5-minute walk from Palm Island Indoor Waterpark and 15 minutes' walk from Batavia Downs Casino.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 15, 2024
Eileen
Eileen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
The experience was amazing 👏 🙌 😍 ✨️ ❤️ 💖 great 👍 👌 😀 I love their staff ❤️ ♥️ 😀 💕
Tania
Tania, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 1, 2024
Kyle McDonald
Kyle McDonald, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
Karoline G
Karoline G, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 17, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 28, 2024
I was disappointed that the pool and hot tub was not open and that was part of the reason why I booked that particular hotel
James
James, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2024
Finep
It was fine for the price.
Gordon
Gordon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2024
Great staff
Really friendly and helpful staff. Handicapped room was setup well.
Diane
Diane, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
john
john, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 25, 2024
The hotel was good except for a lingering cigarette smell in our non-smoking room. Also, extremely close to a detention center, which was a bit nerve-wracking.
Kelly
Kelly, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Aug 25, 2024
The hotel is right next to a motel that seems to house families , they share a parking lot (side by side) just not what I expected.
Patricia
Patricia, 2-night family trip
Verified Expedia guest review
4/10 Fair
Aug 22, 2024
Bathroom wasn’t as clean as it should be, neither the room’s carpet. Overall I’d give it a passing grade, but just barely.
Verified traveler
2-night business trip
Verified Hotels.com guest review
6/10 Good
Aug 22, 2024
The hotel was ok, but not great. Dated room, and pool and hot tub were closed for maintenance.
Peter
Peter, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 19, 2024
Patricia
Patricia, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 17, 2024
Comfortable and clean
Every year we pass through Batavia for a one night stay on our way to a final destination. We always stay at this hotel as it has been consistently good. Of note there are two hotels under different brands on the property. They share a main desk and lobby, but the other one is a little plainer. Both are fine. Our room was spacious and comfortable. A pleasant surprise was there was actually adequate lighting! The mini fridge was on the larger side compared with what we've encountered in other hotels. It was big enough to have a small freezer section. Hotel breakfast was your typical fare: waffle maker, 3 flavors of cold cerial, one egg and one meat on a chafing dish, some bagels and muffins. Only complaint was that the coffee was poor and they didn't offer either splenda or stevia. (Nutrasweet isn't suitable for hot beverages and I dislike sweet and low). I will stay here again next year
Margaret
Margaret, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 16, 2024
Breanne
Breanne, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 15, 2024
Very pleased with my experience
Kristin
Kristin, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2024
lisa
lisa, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 9, 2024
The room smelled like mold and the bottom of our socks became black when walking on the carpet. I feel like recently, the room was flooded and it wasn't properly cleaned. Hooefully, my wife and I dont suffer any long term effects. There was a large pile of garbage outside the side entrance for our entire stay and the pool area was out of order. We stayed here last year and had no issues. Looks like no maintenance has been performed since then. We will not be returning.
Robert
Robert, 4-night family trip
Verified Expedia guest review
6/10 Good
Aug 1, 2024
It was quiet bad part the pool and hot tub is closed our room stunk and when we got there our room wasnt ready had to wait
Brittney
Brittney, 1-night romance trip
Verified Expedia guest review
6/10 Good
Jul 30, 2024
SOO
SOO, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 30, 2024
We did not know that the pool was down for that weekend. Otherwise we would have booked a different hotel. We wanted a pool for our kids to swim and because of it not being there we didn't spend as much time at the hotel to rest. Sadly, we had to completely redo our schedule and it really did throw off our plans.
Best part of the trip was the morning staff was great and very helpful.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 27, 2024
The side door was blocked by two men sitting in chairs smoking and drinking! The carpet was dirty felt dirty and stunk, got woke up at 6am by kids running and jumping upstairs! I’ve always stayed here but I think next time I’ll check somewhere else. I’ll miss the front desk day girl she’s great!!
polly
polly, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
Nicole
Nicole, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 23, 2024
Probably better options at this exit
Overnight stay while traveling, Bathroom was dirty, room felt damp ( AC was turned off until we entered room), 2 conditioners/ no shampoo and pool and hot tub closed. Breakfast was mediocre. Lobby and common areas dark and drab. Property was way more run down than the pictures illustrated. We’ll skip this one next time thtough