We were disappointed with the service and experience we received at this hotel.
Swimming pool was closed, this was the main reason we booked this place, and we received no advanced notice. Our son was very upset. We were told about a public pool on the lake, which is lovely btw.
We were woken up both mornings by house keeping walking into the room early. They opened the door before I could even get out of bed! When I mentioned it on check out, the staff didn’t seem that shocked!
The sink in our room was leaking. Again, when I mentioned to the front desk, he didn’t seem to be bothered, so I assume the next guest in the room will have to manage it with a towel as we did.
We had dinner in the restaurant, which claimed to use local produce, but it looked and tasted more like freezer food. Overpriced average food.
The gardens are nice but the view of the mountains is now blocked by a new build office block still in construction.
Whilst the hotel building is fairly nice, I wouldn’t recommend it unless you have a specific reason to be there.