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The Ritz Cape Town

4.0 star property
Art Deco hotel with outdoor pool, connected to the convention center, near Cape Town Stadium

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Photo gallery for The Ritz Cape Town

Interior entrance
Economy Double Double | View from room
3 bars/lounges, poolside bar
View from room
Outdoor pool, cabanas (surcharge), pool umbrellas
Experience the warmth of The Ritz Cape Town, an upscale family-friendly hotel in Sea Point Promenade. Enjoy a breakfast buffet, unwind at the poolside bar or garden. Take advantage of dry cleaning/laundry services and concierge assistance for added convenience.

Reviews

6.8 out of 10
Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Free breakfast
  • Parking available
  • 24/7 front desk
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 3 bars/lounges
  • Outdoor pool
  • Free children's club
  • Self parking
  • Pool bar
  • 24-hour room service
  • Babysitting
  • Conference center
  • Business center
  • Meeting rooms

For families (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for 1 Bedroom Suite

TV

1 Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
TV
Memory foam bed
Separate bedroom
Blackout drapes/curtains
  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Memory foam bed
Premium bedding
Private bathroom
  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Room

Premium bedding, memory foam beds, minibar, in-room safe

City Room

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Memory foam bed
Premium bedding
Rainfall showerhead
  • 248 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, memory foam beds, minibar, in-room safe

Luxury Room

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Blackout drapes/curtains
Memory foam bed
Premium bedding
Private bathroom
  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

ONOMO Hotel Cape Town - Inn on the Square

  • Pool
  • Free breakfast
  • Airport transfer
  • Parking available
8.2 out of 10, Very Good, (666)
The price is $93
includes taxes & fees
$81 per night
Feb 27 - Feb 28
ONOMO Hotel Cape Town - Inn on the Square
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About the neighborhood

Map
Cnr. Main & Camberwell Roads, Sea Point, Cape Town, Western Cape, 8050

What's nearby

  • Cape Town Stadium - 3 min drive
  • Two Oceans Aquarium - 4 min drive
  • Cape Town International Convention Centre - 4 min drive
  • Long Street - 5 min drive
  • Cape Town Cruise Terminal - 5 min drive

Getting around

  • Cape Town Intl. Airport (CPT) - 18 min drive
  • Cape Town Station - 9 min drive
  • Cape Town Bellville Station - 20 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Shift Espresso Bar - ‬3 min walk
  • ‪Damascus Restaurant - ‬7 min walk
  • ‪Pauline’s - ‬5 min walk
  • ‪The Hussar Grill - ‬10 min walk
  • ‪He Sheng - ‬4 min walk

About this property

The Ritz Cape Town

The Ritz Cape Town features a free kids' club and puts you just a 5-minute drive from Cape Town Stadium and Cape Town International Convention Centre. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 3 bars/lounges. Other highlights at this Art Deco hotel include a poolside bar and a garden.

Languages

English

At a glance

DONE

Hotel size

    • 212 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in time ends: anytime
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (ZAR 60 per day)
    • Onsite extended parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Free children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Whale-watching nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1972
  • Garden
  • An outdoor pool
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Top of the Ritz revolving - Onsite restaurant.
Casa - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Parking

  • Self parking costs ZAR 60 per day
  • Extended parking is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cape Town Hotel Ritz
Cape Town Ritz
Cape Town Ritz Hotel
Hotel Cape Town Ritz
Hotel Ritz Cape Town
Ritz Cape Town
Ritz Cape Town Hotel
Ritz Hotel
Ritz Hotel Cape Town
Cape Town Ritz Hotel South Africa
The Ritz Cape Town Hotel
The Ritz Cape Town Cape Town
The Ritz Cape Town Hotel Cape Town

Frequently asked questions

Does The Ritz Cape Town offer free cancellation for a full refund?

Yes, The Ritz Cape Town does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz Cape Town?

Yes, there's an outdoor pool.

Are pets allowed at The Ritz Cape Town?

Sorry, pets aren't allowed.

Is parking offered on site at The Ritz Cape Town?

Yes. Self parking costs ZAR 60 per day. Parking spots may be limited.

What are the check-in and check-out times at The Ritz Cape Town?

Check-in ends: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at The Ritz Cape Town?

No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (16-min drive) is nearby.

What is there to do at The Ritz Cape Town and nearby?

Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a garden.

Are there restaurants at or near The Ritz Cape Town?

Yes, there are 2 onsite restaurants.

What's the area around The Ritz Cape Town like?

The Ritz Cape Town is a short 8-minute walk from Table Mountain National Park and 9 minutes' walk from Green Point Park.

The Ritz Cape Town Reviews

Reviews

6.8

Good

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Maravilhoso!
Matavilhoso! À vista do quarto e do restaurante principalmente é de tirar o fôlego!
Danilo, 1-night trip

10/10 Exceptional

Nicely modernised hotel in a good location
We spent a couple of days in Cape Town and the Ritz was the perfect home base. The interior is very nice and the team extremely friendly.
Kon, 5-night trip

6/10 Good

Café ruim e concierge desonesto
O quarto era muito confortável, porém o café da manhã deixa muito a desejar. Além de ser confuso e muito demorado. Eles nos dão um cardápio com poucas opções, e em todas as vezes ficamos aguardando mais de 30 minutos pela espera do prato. Sendo que o hotel estava totalmente vazio. Além disso sempre vinha faltando algo no prato. Além disso, o concierge não é honesto, seu nome é Sadick. Eu e meu marido solicitamos um táxi pois iríamos conhecer um restaurante bem famoso chamado Mama África, pedimos ao hotel que solicitasse o táxi. Enquanto aguardávamos o concierge Sadick veio em nossa direção se apresentou e perguntou onde íamos. Explicamos e ele nos disse com toda a certeza que o restaurante havia falido e nos indicou um outro. No momento ficamos satisfeitos pela ajuda. Porém quando chegamos ao outro restaurante o “taxista” amigo do concierge nos cobrou R200 de uma corrida que normalmente era R35. Além disso descobrimos dias depois que o restaurante que queríamos ir ainda estava aberto. Ele é desonesto e trapaceiro.
Isabella, 4-night trip

8/10 Very good

Hotel muito bem localizado. Foi todo reformado o quarto é muito bom e a vista também. O serviços e atendimento bom e café da manhã muito bom.

10/10 Exceptional

Fabulous!
We stayed at the newly revamped hotel for two weeks and loved our stay. After an initial problem with our room, we were instantly upgraded to a large room with a breathtaking view of Lion's Head and the sea. The staff at The Ritz are simply wonderful! They are all friendly and helpful, always greeting us with a smile. The breakfast buffet was good, with eggs made to order and a good selection of other items. The hotel is one block from the Promenade where we enjoyed walking. There is a large choice of restaurants within walking distance and the area is safe. We did not take advantage of the revolving restaurant, but the views from up there were stunning! We would definitely stay at The Ritz again!
Cheryl, 14-night trip

8/10 Very good

Satisfactoria lo hizo posible la gerente de turno, muy amable su atencion y preocupacion.

2/10 Poor

DO NOT STAY HERE, THEFT!!
Went to dinner, returned to room and realized I need to buy water because there was none stocked in my room. Made the misteak of leaving my purse under the TV for 15 minutes while I went downstairs. During that time someone entered my room to drop off a “complimentary” dessert tray. Cute right? Wrong! Discovered several hundred US dollars went missing! Immediately reported it to manager on duty, he could have cared less and told me he couldn’t go around accusing people and that he would alert the morning manager. Upon check out the next morning nobody knew of the situation and there was no follow up even a month after! Why are they entering rooms late at night and doing nothing about stolen money? This place is weird and shady. Lesson learned don’t drop your guard for even a second. STAY FAR AWAY FROM THE RITZ...
Lisa, 1-night trip

10/10 Exceptional

Supernöjd!
The Ritsz hade en fantastisk service, personalen hjälpte oss med restaurangbokningar, tips på aktiviteter, kollade vädret och var väldigt om sig och kring sig för oss.

4/10 Fair

Newly renovated Ritz misses the mark
No hairdryer, no robes, no slippers, hard pillows with no pillow choices, extractor not functioning in the bathroom, small bottled water only for 1 provided and 45 minutes to get room service to rectify after phoning multiple times made our stay very disappointing for a hotel that has been newly renovated, but has missed the mark. Fine details to the renovation like leaving the old brown covering inside the lift doors, badly covered passage walls / finishes and unfinished areas on the restaurant level makes one feel that the decoration upgrade was done as cheaply as possible. The staff in the restaurant were friendly and did ask how was our stay, but more needs to be done to tell guests that you can order a cooked breakfast, as the food variety on display was minimal. Pity, because the past reviews online has been shocking, but we though that things would have dramatically changed due to a "complete renovation". A lot more work and attention to detail needed. Nice pool area though.
1-night trip

10/10 Exceptional

Excellent Staff
Sadick is an outstanding concierge. he was very attentive to all our needs and went above and beyond to make sure all needs were met. He greeted us every morning with a warm and inviting greeting. The Restaurant and Bar staff was awesome, the Manager was informed that I was lactose intolerant, he immediately walked to the local store and bought soy milk that would last my entire stay. The staff at the revolving restaurant were excellent, specially our waitress. South Africa was on our bucket list, however, our experience, because of the staff, has turned it into a place we will visit again.
Berkis, 5-night trip

2/10 Poor

Money stolen from my room
Safety box was not functional upon my arrival. My mistake, I left my money inside my luggage. Unfortunately housekeeping stole money out of my bags. The next day I informed Reception and asked them NOT to let anyone into my room. However when I came back at night the room was cleaned and housekeeping has been there again despite my earlier note. Stay there at your own risk.
Monti, 3-night trip

6/10 Good

Nice hotel good location friendly helpful staff
Only there for one day & night, Inside building works where noisy. Safe in room you could just pick up and walk out with it. Unfortunate couldn’t use pool due to drought & rain
Jan, 1-night trip

4/10 Fair

8/10 Very good

Renovering genomförd med lite fuskhantverk. Men väldigt fint och trevlig serviceminded personal. Väldigt fin frukost, restaurang och poolbar.
Oscar, 2-night trip

4/10 Fair

2-night trip

6/10 Good

Does not quite live up to expectations.
Fridge was installed during the stay(!); no information material available; not possible to borrow an iron; unwelcoming lobby; quite friendly staff; room very small; bathroom with see-through glass wall (please stop this nuisance; it's spreading); fantastic views; food ok and not overly priced; grocery shop + pharmacy nearby; charged twice for the same dinner. No chance to experience the top-floor restaurant - spaces should really be kept open exclusively for guests - and it seems the pool was available to members of the general public, if so, it's highly unsuitable. It's small enough as it is.
4-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Must read about hotel
This is by far the most disappointing Hotel I have ever been to in my life!!! And I have traveled the world. 1. The hotel is undergoing renovation which cause a terrible nuisance. 2. The room service is extremely poor. If you are expecting the normal room service in a room, don’t bother. 3. My first day at the restaurant, they served a stale salmon. Because there aren’t as much guest in the hotel, the quality of food is in question. 5. There is only one functional elevator in the hotel. One day, I had to walk down the stairs from the 15th floor because the elevator wasn’t working. 6. To crown it all, there wasn’t hot water in the room. I was unable to take a shower for two days because of this. 7. The hotel room is actually nice and it is cleaned regularly obviously because there isn’t traffic in the hotel. 8. The staff at the hotel are quite non-challant, you could wait up to 30mins before any one attends to you in your room. 9. Overall, don’t stay in this hotel as it is undergoing renovation which have reduced the functionality of the rooms.
bassey, 3-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

They really don't care about the customer.
First the hotel is close under construction and nobody contacted me telling me that, so I arrived from the airport and they were not receiving customers. They sent me to a far away "hotel" really bad taking advantage because I'm sure they paid very little for that place Where I was ROBBED while I was out! If Ritz really care about their customers they would contact you first or they would put you in a better/safe place NOT in a chipper place so they could have more profit on top!
This review was submitted before 2018 and has not been verified.

6/10 Good

VOLTARIA
Hotel bem localizado, atualmente em reforma mas não comprometendo a estadia .... Quartos limpos e confortáveis. Próximo à ampla rede de restaurantes e comércio ao redor. Recepção bem atenciosa.
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Best room in town.
From our arrival, through to our departure, we had a positive experience. No complaints. Our room on the 19th floor gave us wonderful views. The dual aspect room meant that we could see sunrise and sunset. Our double room had recently been renovated, and was very acceptable. Some floors were still being renovated, and two of the four lifts were reserved for contractors. This was very well managed and we did not experience any inconvenience.
This review was submitted before 2018 and has not been verified.

8/10 Very good

My stay in the Ritz
Excellent service with wonderful friendly staff. Although the towels were old it was crisp and clean. I would love to have a comfortable chair in the room where you can sit especially if you stay for longer than a week.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

awesome/amazing
It was a great stay I have stayed at many places and the Ritz is top of my list I saw reviews of the place and I might add its so not true the staff the atmosphere the food everything was absolutely amazing.
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

4/10 Fair

Great staff
The Hotel is old,but the staff that works there are great!They are super friendly and helpful!