6/10 Good
Sep 24, 2020
Certainly not ‘outstanding’
We were both baffled by the 5 star reviews for this place. The views from the property are amazing but on arrival we weren’t greeted and had to ask for a key having explained we’d made a booking. We were then left to work out where our room was, trying to make it obvious we were unsure where to go. There was no introduction, no mention of dinner and the atmosphere very awkward. I can only suspect there were language insecurities but the reviews we’d read prior were very inaccurate from our experience. The dine, inc wine, came to €70 for both of us. Explanations to the Italian couple sitting in the room were given but we were ignored. A shame because the food was sourced and picked from our surroundings but also because they knew one of use spoke fluent Italian. The atmosphere was quite awkward and we both felt like we weren’t welcome.
Melania
Melania, 1-night trip
Verified Hotels.com guest review