Located near Plaza Mayor, Hostal Los Arcos offers a charming retreat with in-room WiFi. Unwind knowing you're just steps from the vibrant energy of Puerta del Sol and Gran Via.
Reviews
6.46.4 out of 10
Good
Popular amenities
Non-smoking
Free WiFi
Main amenities
Limited hour front desk
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Double or Twin Room (Extra Bed)
Calle del Marqués Viudo de Pontejos, 3,, Piso 2, Madrid, Madrid, 28012
What's nearby
Puerta del Sol - 3 min walk
Plaza Mayor - 4 min walk
Gran Via - 8 min walk
Royal Palace of Madrid - 10 min walk
Prado Museum - 15 min walk
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive
Madrid Recoletos Station - 20 min walk
Madrid (XOC-Atocha Train Station) - 22 min walk
Atocha Cercanías Station - 23 min walk
Sol Station - 3 min walk
Tirso de Molina Station - 6 min walk
Opera Station - 7 min walk
Restaurants
La Mallorquina - 2 min walk
Museo del Jamón - 2 min walk
McDonald's - 1 min walk
Mimi's Creperia - 2 min walk
Sol Mayor - 2 min walk
About this property
Hostal Los Arcos
When you stay at Hostal Los Arcos, you'll be in a fantastic location, just a 5-minute walk from Puerta del Sol and Plaza Mayor. Also, Gran Via and Royal Palace of Madrid are within just a 10-minute walk. Public transportation is just a short walk: Sol Station is 3 minutes and Tirso de Molina Station is 6 minutes.
Languages
Spanish
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Accessibility
Upper floors accessible by stairs only
Room amenities
Home comfort
Heating
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Towels
Stay connected
Free WiFi
Fees & policies
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hostal Los Arcos Hostal
Hostal Los Arcos Madrid
Hostal Los Arcos Hostal Madrid
Frequently asked questions
Are pets allowed at Hostal Los Arcos?
Sorry, pets aren't allowed.
Is parking offered on site at Hostal Los Arcos?
Sorry, there's no onsite parking at Hostal Los Arcos.
What are the check-in and check-out times at Hostal Los Arcos?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at Hostal Los Arcos?
No, this hostal doesn't have a casino, but Casino de Madrid (7-min walk) and Casino Gran Via (9-min walk) are both nearby.
What's the area around Hostal Los Arcos like?
Hostal Los Arcos is a short 3-minute walk from Sol Station and 3 minutes' walk from Puerta del Sol.
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.0/10
Staff & service
5.6/10
Amenities
5.8/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
6/10 Good
Jan 27, 2025
Excellent location!!!
Excellent location !!! Couple of minutes to most of tourist attractions!
Maira
Maira, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 25, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 17, 2024
Great Location, No ventana.
My room lacked a window, which frustrated my body clock, and created a claustrophobic effect
Adam
Adam, 6-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 10, 2024
Excellent location and clean room/bathroom.
Raymond
Raymond, 3-night trip
Verified Expedia guest review
2/10 Poor
Oct 29, 2024
They messed up our reservation. Of the 3 night stay, we had a teeny-tiny room with a single bed & no A/C offered to us for the first night because they weren't expecting us! I had the reservation in hand to prove that we should have been expected. After an hour of deliberation on their part, they reimbursed us 200 Euros for the first night. They would not allow my husband to sleep on the couch in the front , so he had to be in the same room with me on a little tiny bed . He got no sleep and I got very little. We told them we were leaving the next morning and expected a full refund. They refused . They said it was our decision not to stay there the next two nights when there would be a two-bedroom room available. We would have left the first night, except there was an event in Madrid and nothing was available. I will say, the person that was staffed that night was very apologetic.
Ruth
Ruth, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2024
Good spot if you don’t want to break the bank and is close to a lot of attractions.
Juan Carlos
Juan Carlos, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 22, 2024
Ivan
Ivan, 4-night trip
Verified Expedia guest review
6/10 Good
Oct 4, 2024
I really like that I was able to get in late night. What I don’t line was that I have to go up stairs because is a old building and doesn’t have an elevator.
Verified traveler
4-night trip
Verified Expedia guest review
6/10 Good
Jul 18, 2024
Very very basic for the price they charging. Only the location is great.
Chong
Chong, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 19, 2024
FRANCISCO
FRANCISCO, 4-night trip
Verified Orbitz guest review
10/10 Exceptional
Jan 26, 2024
Leandro
Leandro, 4-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 27, 2023
Muy inseguro y muy caro.
Jose
Jose, 2-night trip
Verified Expedia guest review
4/10 Fair
Sep 7, 2023
A couple of things I would suggest to improve your customer's experience is to first ensure that the photos of the rooms are accurate. The room I checked in was not the same room in the photo on the website. Second, perhaps put in the exact dimensions of the bed. The bed was too small to fit an adult comfortably. The room was rather claustrophobic, to say the least.
John
John, 1-night trip
Verified Expedia guest review
2/10 Poor
Apr 23, 2023
Worse Hotel ever, avoid at all costs
I booked twin room for my adult son & myself only to be given a tiny, windowless room, with a small double bed, and an arrogant and rude landlady who had no interest or concern and had a this is what I've got, we've given out the twin room to earlier arrivals!! Attitude of you didn't book with us so take it up with expedia, shocking worse hotel I've ever gone to, just walked out and found an alternative right opposite, Il Castillo, ten times better in every way, and same price, I'm now fighting for a refund.
Mark
Mark, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 17, 2023
Semana en Madrid
La ubicación del Hotel es inmejorable. No tiene ascensor, traiga poco equipaje.
Alfredo E.
Alfredo E., 5-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 30, 2022
WORSE HOSTEL IN SOL MADRID. JUST DON'T. Dirty, old, smoke smell everywhere, I took me two minutes and then I run.
Carolina
Carolina, 2-night trip
Verified Expedia guest review
2/10 Poor
Apr 1, 2022
Jose
Jose, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 16, 2021
This was the worst experience ever. Check in supposed to be at 2:00 pm we were there and the place was closed. We were calling multiples times and couldn’t get a hold of anyone. We had to pay for another hotel right in front, our plan was to pay one extra night at the other place until we could get a hold of this hotel. We came back next day, they gave us a room, this was the worst experience ever! Room had pee
In the bed, in the floor, human hair all over the bed, room
Wasn’t clean, it was obvious that some other people used the room and wasn’t clean. Wet towels on the floor, the bathroom infested with roaches and fungus and mold everywhere not to mention you can barely fit. Terrible bed, la know basic hygiene. We didn’t stay. This place shouldn’t be in business
Verified traveler
4-night family trip
Verified Orbitz guest review
10/10 Exceptional
Jan 31, 2025
Excelente ubicación, calidad precio lo mejor
Excelente ubicación ! A 3 minutos caminando a Plaza Mayor! 3 a Puerta del Sol! En el mismo centro de la ciudad!
Maira
Maira, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 26, 2025
hotel sencillo ideal para estancias breves
Es un hostal sencillo, un poco anticuado, pero suficiente para una estancia breve. La habitación individual es bastante pequeña, con una venta y puerta con vista a un patio interior sin persiana y con cortina que no oscurece la habitación cuando amanece. Cuenta con baño completo muy pequeño, en la habitación hay cama, un par de repisas a modo de mesillas y mesa, percheros en la parte de atrás de la puerta y en una pared junto a la cama, tiene calefacción que está puesta en todo momento, el baño tiene toallas, jabón y gel, y esta todo muy limpio. La recepcionista muy amable y cortés,
Juan Ma
Juan Ma, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 14, 2025
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 3, 2024
Bom lugar, mas tem melhorias.
Foi uma boa estadia, a recepção foi boa o ambiente estava limpo, mas cheirava um pouco a cigarro, as camas eram confortáveis e chuveiro era bom, no entanto o chuveiro não esquentou antes das oito da manhã.
GABRIELA MARIA DE
GABRIELA MARIA DE, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 23, 2024
Muy limpio y que todo el hostal tiene su cuarto de baño en la habitación...
Gervasio
Gervasio, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2024
Ernesto
Ernesto, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 1, 2024
Pésimo. Una estafa. Sin aire acondicionado. Sucio. Toallas sucísimas. Inodoro sucio. Y la ducha peor. La recepcionista te mira de arriba a abajo como si fueses delincuente (cuando la delincuente parece ella). Fue un espanto de calor, en pleno agosto. Viajo todas las semanas y este cuchitril que se hace oasar por hostal es de lo peor que me he encontrado en 3 años en Madrid (viajo todas las semanas). Por favor, no vayan