Located near a train station, The Hotel Luzern, Autograph Collection is a great choice for a stay in Lucerne. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and snowboarding.
Languages
English, French, German, Italian, Portuguese
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Onsite parking limited
Offsite parking within 49 ft (CHF 15 per night)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Free use of nearby fitness center
Hiking/biking trails nearby
Mountain biking nearby
Ski area nearby
Ziplining nearby
Snowboarding nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Terrace
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
Accessibility
Elevator
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairways
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
40-inch TV
Satellite TV channels
Home comfort
Air conditioning and heating
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
Recycling
Water-efficient showers only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 1.65 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 2.80 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 35 for adults and CHF 25 for children
Children & extra beds
Rollaway beds are available for CHF 120.00 per night
Pets
Pets are allowed for an extra charge of CHF 50.00 per accommodation, per stay
Parking
Parking is available nearby and costs CHF 15 per night (49 ft away)
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a deadbolt lock on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Lucerne
Hotel Luzern Autograph Collection Lucerne
Hotel Luzern Autograph Collection
Luzern Autograph Collection Lucerne
Luzern Autograph Collection
The Hotel Luzern, Autograph Collection Hotel
The Hotel Luzern, Autograph Collection Lucerne
The Hotel Luzern, Autograph Collection Hotel Lucerne
Frequently asked questions
Does The Hotel Luzern, Autograph Collection offer free cancellation for a full refund?
Yes, The Hotel Luzern, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hotel Luzern, Autograph Collection?
Yes, pets are welcome. There's a charge of CHF 50.00 per accommodation, per stay.
Is parking offered on site at The Hotel Luzern, Autograph Collection?
Yes. Parking spots may be limited.
What are the check-in and check-out times at The Hotel Luzern, Autograph Collection?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at The Hotel Luzern, Autograph Collection?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (16-min walk) is nearby.
What is there to do at The Hotel Luzern, Autograph Collection and nearby?
During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes casino gaming and hunting.
What's the area around The Hotel Luzern, Autograph Collection like?
The Hotel Luzern, Autograph Collection is in the heart of Lucerne, a short 5-minute walk from Lucerne (QLJ-Lucerne Train Station) and 4 minutes' walk from Mt. Rigi.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 9, 2024
Wonderful service.
This hotel was amazing. It was very clean. More than that the service we received was exemplary. We hadn’t booked parking as we thought it would be available. The staff made extra effort to find parking with their sister hotel. Even did valet service for us by, as we found out at checkout, the GM Marc himself! What a wonderful hotel! I would recommend to any family members traveling to Switzerland.
linda
linda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Sheryl
Sheryl, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Oct 17, 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
6/10 Good
May 25, 2024
No hot water
Service by staff was impeccable but no hot water for a full day so couldn’t shower after full day of activity and felt grimey so I have mixed feelings about this hotel.
Tracy
Tracy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 25, 2024
Gurkanver
Gurkanver, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 25, 2023
Sarah
Sarah, 2-night trip
Verified Expedia guest review
4/10 Fair
Sep 11, 2022
Kathleen
Kathleen, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2022
Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.
Leo
Leo, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 1, 2020
The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects.
Positives:
Great location
Friendly staff
Room with a design.
Negatives:
Small room size.
No place to sit in the room except the bed and one chair.
Very dark room.
Airplane bathroom.
No lobby except the desk of the reception.
The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2019
Excellent helpful and friendly staff
The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my wife had a medical emergency and was admitted to the hospital. The staff assisted me with taxi transportation, and because my reservation ended, and there were no more rooms available, they arranged for me to move to a lovely nearby hotel, moving my luggage for me. Amid all of this they did not forget to inquire about how my wife was feeling and they also gave me a much-needed umbrella late at night.
Mark
Mark, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2019
The staff are amazing they are friendly and very helpful.
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 22, 2019
Good hotel different concept.
It was a good stay. Location is good. Less lights but that is their concept.
Rooms are. Or child friendly.
Aditya
Aditya, 2-night family trip
Verified Hotels.com guest review
6/10 Good
May 22, 2019
Verified traveler
2-night trip
Verified Orbitz guest review
10/10 Exceptional
Jan 24, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 12, 2018
Contemporary
Great stay in our way back to Zurich. Contemporary hotel.
Laramie
Laramie, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 24, 2018
Close to train station and special design
Very close to Lucern main station and need to walk 20 mins to old town. Overall quite comfortable esp the bed. Not a cosy room but quite modern and stylish.
Mei Tuen
Mei Tuen, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2018
Quiet area near a park. Service was efficient and friendly.
Paul
Paul, 1-night trip
Verified Orbitz guest review
8/10 Very Good
Oct 12, 2018
Mark
Mark, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Oct 10, 2018
very special designed but not for comfortable stay with colors.
Genble
Genble, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 10, 2018
Lovely rooms! Centrally located, quiet, nice staff, and stylish design.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2018
Great location a few blocks away from the train station overlooking a park.
Shane
Shane, 3-night trip
Verified Expedia guest review
6/10 Good
Aug 30, 2018
Tired and Dark. The staff are amazing, and the location great. The hotel needs a refresh, and the rooms are certainly not 4 or 4 star.
David
David, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 22, 2018
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 20, 2018
Property location and access to town as walking distance was great. The ceiling "exotic" picture made it feel like not a respectful place.