In the heart of Bilbao City Centre, Sercotel Arenal Bilbao offers a warm welcome with its library, dry cleaning/laundry services, and car rentals. Discover the city's charm with bike rentals and an area shuttle at your fingertips while enjoying WiFi in public areas; guests praise the helpful staff and location.
Bilbao (YJI-Bilbao-Abando Train Station) - 5 min walk
Bilbao-Abando Station - 5 min walk
Bilbao Zabalburu Station - 13 min walk
Arriga Tram Stop - 2 min walk
Casco Viejo Station - 3 min walk
Abando Tram Stop - 4 min walk
Area shuttle (surcharge)
Restaurants
Casco Viejo (Bilbao) - 2 min walk
Gure Toki - 2 min walk
Los Fueros - 1 min walk
Gelati Gelati - 3 min walk
Berton - 3 min walk
About this property
Sercotel Arenal Bilbao
When you stay at Sercotel Arenal Bilbao, you'll be just a 5-minute drive from Bay of Biscay and Guggenheim Museum Bilbao. Guests can keep active with nearby hiking/biking trails. Also, this hotel is within a short drive of San Mames Stadium. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Arriga Tram Stop is 2 minutes and Casco Viejo Station is 3 minutes.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
36 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Parking
Offsite parking within 500 ft (EUR 19.50 per day); discounts available
Offsite
Area shuttle*
Other information
No alcohol served onsite
Property amenities
Food and drink
Buffet breakfast (surcharge) 7 AM–10:30 AM on weekdays and 8 AM–11 AM on weekends
What to do
Beach nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Boat tours nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
Library
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
1-inch TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 11.50 for adults and EUR 11.50 for children
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Parking
Parking is available nearby and costs EUR 19.50 per day (500 ft away)
Policies
Only registered guests are allowed in the guestrooms.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao
Frequently asked questions
Does Sercotel Arenal Bilbao offer free cancellation for a full refund?
Yes, Sercotel Arenal Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sercotel Arenal Bilbao?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sercotel Arenal Bilbao?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Sercotel Arenal Bilbao?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Sercotel Arenal Bilbao?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (9-min walk) is nearby.
What is there to do at Sercotel Arenal Bilbao and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking.
What's the area around Sercotel Arenal Bilbao like?
Sercotel Arenal Bilbao is in Bilbao City Centre, a short 2-minute walk from Arriga Tram Stop and 2 minutes' walk from Bay of Biscay. Travelers love the hotel's prime location.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 29, 2025
Great stay in the heart of Bilbao
DIBYENDU
DIBYENDU, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 24, 2025
Pam
Pam, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 5, 2025
First floor extremely noisy
Door to the room was not fitted properly, leaving a large gap between the door and the floor. We were also opposite the breakfast room. We could hear any noise anyone made on our floor or in the reception. We were so bothered by the inside noise, we didn’t notice much of the street noise.
The windows from the room were part covered by an awning, so to see anything we had to duck.
The woman at the reception was very helpful and pleasant.
Would not recommend this hotel to anyone given our poor experience.
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 1, 2025
Part of a Spanish holiday. Comfortable hotel, friendly staff and a good breakfast.
Peter
Peter, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Great hotel
Great hotel everything we wanted,
john
john, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
Natalie
Natalie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 6, 2024
Great location, friendly staff, nice rooms (could use an update) a/c didn't work as expected. But other than that, everything else was great.
yineris
yineris, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Nov 4, 2024
Jacqueline
Jacqueline, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Perfect location
Levent
Levent, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 29, 2024
Very nice hotel, literally around the corner from the Plaza Nueva, one of the best dining areas on n the old city.
Frank
Frank, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 19, 2024
Fabulous hotel close to a beautiful and lively park, the river amd the old town. The superior room had loads of charm and was spacious.
sandra
sandra, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 10, 2024
Great location, and friendly stuff
Cesar
Cesar, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2024
Spacious room and bathroom. Breakfast was excellent. Great location for old and new town plus riverside walk to guggenheim and funicular railway.
Christine
Christine, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 28, 2024
We were driving into Bilbao, a very busy crowded city, and were surprised to find out that this hotel does not have an unloading area. We had to unload so we stopped in front anyway and got a ticket from a policeman! I should have researched it better! At least there was an underground garage nearby about 25 euros per day. Besides the car issue the hotel is in a good location but if your room is facing the street like ours was be prepared for the loud noise outside!! I would only recommend this hotel if you don’t have a car and if you don’t mind the noise and ‘busyness’ of the area.
Carlo
Carlo, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2024
Great little hotel in a perfect old town location.
We stayed here twice in a trip round the Basque region. The welcome was lovely. The location is absolutely perfect, right by the transport and right by the old town. Our room was spacious with a view over the park. Lovely big windows. I would definitely stay here again.
Paula
Paula, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 19, 2024
Nick
Nick, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 4, 2024
Great location, easy walk to main attractions
Juan
Juan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
Easy walking and easy transportation, a lot of activities day and or nighttime.