Residence Inn By Marriott Cleveland Mentor

3.0 star property
Hotel in Mentor

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn By Marriott Cleveland Mentor

Exterior
Sports facility
In-room safe, desk, laptop workspace, iron/ironing board
Fridge, microwave, dishwasher, coffee/tea maker
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Free breakfast
  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Pet friendly
Main amenities
  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • Spa tub
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Free grocery shopping service
  • Lobby fireplace
  • Front-desk safe
Feel at home
  • Rollaway/extra beds
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is $148
includes taxes & fees
$129 per night
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 1 Double Bed, Non Smoking

Highlights

Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
Sofa bed - double
  • 600 sq ft
  • Sleeps 6
  • 1 Double Bed

Studio, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • 438 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • 438 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
Sofa bed - double
2 bedrooms
  • Sleeps 6
  • 1 Double Bed

Suite, 1 Double Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
Sofa bed - double
2 bedrooms
  • Sleeps 6
  • 1 Double Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
Sofa bed - double
  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
Sofa bed - double
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
Dishwasher
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 438 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
5660 Emerald Ct, Mentor, OH, 44060

What's nearby

  • Headlands Beach State Park - 5 min drive - 5.1 km
  • Lake Erie College - 5 min drive - 5.5 km
  • Mentor Ice Arena - 7 min drive - 5.0 km
  • Fairport Harbor Lakefront Park Beach - 9 min drive - 8.8 km
  • Historic Kirtland - 13 min drive - 14.8 km

Getting around

  • Cleveland, OH (CGF-Cuyahoga County) - 22 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 33 min drive
  • Cleveland Hopkins International Airport (CLE) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Casa Agave Mexican Cuisine - ‬5 min drive
  • ‪Sammy's Family Restaurant - ‬5 min drive
  • ‪McDonald's - ‬6 min drive

About this property

Residence Inn By Marriott Cleveland Mentor

When you stay at Residence Inn By Marriott Cleveland Mentor, you'll be within a 10-minute drive of Lake Erie. You can go for a morning swim at the seasonal outdoor pool and visit the fitness center for a workout. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 96 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Room service

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • Seasonal outdoor pool
  • Spa tub
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 39-inch LCD TV
  • Premium cable channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Double sofa bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.00 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM
  • The seasonal pool is open from May to September
  • Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

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Frequently asked questions

Does Residence Inn By Marriott Cleveland Mentor offer free cancellation for a full refund?
Yes, Residence Inn By Marriott Cleveland Mentor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn By Marriott Cleveland Mentor?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Residence Inn By Marriott Cleveland Mentor?
Yes, pets are welcome. There's a charge of USD 100.00 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn By Marriott Cleveland Mentor?
Yes, there's free self parking.
What are the check-in and check-out times at Residence Inn By Marriott Cleveland Mentor?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Residence Inn By Marriott Cleveland Mentor and nearby?
Residence Inn By Marriott Cleveland Mentor has a seasonal outdoor pool and a spa tub, as well as a fitness center.
Does Residence Inn By Marriott Cleveland Mentor have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

George, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ok
Decent room. Comfortable bed. Clean. Spacious bathroom. A bit of an “old” smell. Carpet probably needs cleaned. Overall an average place. Good location.
SONDRA KING, 1-night trip
Verified Hotels.com guest review

6/10 Good

Overall, I’d say it’s just an average hotel if not below average. Initially walking in the person at the front counter was definitely not welcoming. She seemed unhappy and like she didn’t want to be there so not a great first impressIon. She was like that every time we saw her. Room smelled very musty when we first walked in it. The more we were in it, the more we realized it smelled like dog pee by the couch. One big reason I booked here was for the hot tub. It ended up being completely drained. When we ask, the not very friendly lady said it was closed for the season. They really need to advertise this on their website. I told her that’s one of the main reasons I chose that hotel. She showed/gave no empathy or apology whatsoever. Breakfast in the mornings was definitely not great which again was another reason I stayed here. Food was very bland and some of it wasn’t cooked completely. Coffee was cold the first morning. On a positive note, shower had good water pressure and the soap in the shower I really liked. Bed was comfortable so those are the couple things that were good. Honestly, I wish I would have stayed somewhere else. I mentioned all of this to the hotel when checking out and they did nothing to try to make anything better. For that reason, I will never stay there again. Don’t recommend unless you don’t care about paying a high premium price for very little in return. So disappointed because this was a weekend away for my husband and I.
Roxy, 2-night trip
Verified Hotels.com guest review

6/10 Good

The bed was so uncomfortable that i woke up in pain every morning. The jets in the hot tub were super low. There was a leak in the roof causing a wet smelly floor on the third level. Not worth the money.
Kathy, 2-night family trip
Verified Expedia guest review

8/10 Very Good

3-night family trip
Verified Hotels.com guest review

4/10 Fair

We moved after one night. Place has changed since our last stay. This was our go to hotel when visiting family in Mentor PH
Tim, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Clean facility friendly employees. Walkable to shopping
Gizella, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The room was spacious, clean, and comfortable
Brian, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Friendly staff and clean, comfortable room
Scott, 1-night trip
Verified Expedia guest review

8/10 Very Good

Great space and clean
Rebecca, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lynn, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

This particular location was less expensive than other Residence Inn by Marriot. This location is in a safe area and is close to shopping and restaurant's. The staff was excellent and the grounds were clean. A couple areas of improvement would be the following. The weight room is severely outdated and lacks a lot of equipment. Some of the rooms are located only yards away from the highway making it noisy and difficult to sleep. I would reserve a room at this location in the future albeit I would request a room not facing the highway. All in all a good experience.
Andrew Emmanuel, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Laura, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Very nice area.
Paul, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great breakfast!
Louis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hocycyoc
Charles, 2-night family trip
Verified Expedia guest review

8/10 Very Good

robyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

10/10
One of the best stays ive had in a while I appreciate the workers and their dedication to making sure everyone has the best time possible while there
Tavares, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Damon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The property and facilities are nice and clean . The parking lot is not driver friendly . Too tight especially for SUV’s . The staff were all great except the women who checked us in . She was rude and not very welcoming at all . I almost cancelled at the check in desk and would have had we not been so tired . When I booked the room I chose a suite room that slept 6 people. The room was not set up to sleep 6 But the staff did accommodate and delivered 2 Roll away beds . I did end up sleeping on coach cushions on the floor but at least my guests were taken care of . Overall I would recommend this hotel and hope you either get rid of the rude host or remove her from dealing with the public . A host should be warm and welcoming .
Thomas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was amazing. I love the basketball court, pools, access to food they provided and the shopping plazas that are close. I came here during Covid and now and they only have gotten better. Very clean wnd spacious.
Zarina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mary Ellen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lora Maureen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 4-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"The property is nice, the rooms are spacious and the kitchen is great."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM