Located near a train station, Lords Plaza, Surat is a great choice for a stay in Surat. Guests can relax at the sauna, work out at the fitness center, or grab a bite to eat at the restaurant. An indoor pool, a free airport shuttle, and a steam room are other features.
Languages
English, Hindi
At a glance
Hotel size
112 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport and train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Free airport shuttle on request (available 24 hours)*
Free train station shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
24-hour room service
What to do
Shopping
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
An indoor pool
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
New Year's Eve (31 December) Gala Dinner per adult: INR 799
New Year's Eve (31 December) Gala Dinner per child: INR 799
Optional extras
Buffet breakfast is offered for an extra charge of approximately INR 275 for adults and INR 275 for children
Children & extra beds
Rollaway beds are available for INR 1000 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Lords Hotel Surat Plaza
Lords Plaza Surat
Lords Plaza Surat Hotel
Lords Plaza - Surat Hotel Surat
Lords Plaza, Surat Hotel
Lords Plaza, Surat Surat
Lords Plaza, Surat Hotel Surat
Frequently asked questions
Does Lords Plaza, Surat offer free cancellation for a full refund?
Yes, Lords Plaza, Surat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lords Plaza, Surat?
Yes, there's an indoor pool.
Are pets allowed at Lords Plaza, Surat?
Sorry, pets aren't allowed.
Is parking offered on site at Lords Plaza, Surat?
Yes, there's free self parking.
Is airport shuttle service offered by Lords Plaza, Surat?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Lords Plaza, Surat?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 10 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Lords Plaza, Surat and nearby?
Lords Plaza, Surat has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Lords Plaza, Surat?
Yes, there's an onsite restaurant.
What's the area around Lords Plaza, Surat like?
Lords Plaza, Surat puts you in the heart of Surat. Popular attractions include Surat Fort, which is 3 minutes away by car.
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
6.6/10
Staff & service
5.8/10
Amenities
5.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Good
Jan 28, 2025
We found the bathroom in a disgusting state.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Sunil
Sunil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Sunil
Sunil, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2024
Extended stay
I had a pleasant stay.I was at the hotel for 10 days. The club room was very nice. The staff were always ready to assist and very helpful
The only feedback I have is that they can improve more on maintaining a higher standard of cleanliness.
I highly recommend the food at the ground floor restaurant. Excellent food
Verified traveler
10-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
Sunil
Sunil, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 6, 2024
Sunil
Sunil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
Sunil
Sunil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
Sunil
Sunil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 15, 2024
Sunil
Sunil, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jun 2, 2024
Sunil
Sunil, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Mar 9, 2024
Sunil
Sunil, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Feb 12, 2024
manan
manan, 1-night trip
Verified Hotels.com guest review
6/10 Good
Feb 7, 2024
Taher
Taher, 5-night trip
Verified Expedia guest review
4/10 Fair
Jan 27, 2024
2* UK equivalent rating
Jabir
Jabir, 5-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 4, 2024
Check out time needs to be confirmed
The hotel is tidy and clean but the confusing part is that the brochure in the hotel says that the check out time is 12 noon while the reception rang us saying that the check out time is 10am. This causes inconvenience to guests
Mohammad Ali
Mohammad Ali, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2023
Extended stay
Lords is a nice place to stay as its location is convenient. We stayed for 2 weeks. They have an average breakfast, but they try to give you good service. Even called to ask if I was comfortable during my stay. They can improve their bathrooms and condition of their rooms for sure, but they try to accommodate.They also need to work on cleanliness.The food at the main restaurant is amazing, a must try!
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 7, 2023
Kulwinder
Kulwinder, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 11, 2023
Sunil
Sunil, 1-night business trip
Verified Hotels.com guest review
6/10 Good
May 8, 2023
Mahendra
Mahendra, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Feb 15, 2023
Very helpful staff especially Divya,but most times don't work,
Mohamed
Mohamed, 2-night trip
Verified Expedia guest review
4/10 Fair
Nov 18, 2022
Very disappointed with the state of the rooms and the bathrooms. It is run down and terribly maintained. The rooms felt dirty and tye bathrooms disgusting. They really need to refurbish and maintain the property
Verified traveler
9-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 4, 2022
Bathroom and beds needs a upgrade
Hemant
Hemant, 2-night trip
Verified Expedia guest review
6/10 Good
Apr 24, 2022
Rooms were clean. Staff was unfriendly. Customers bring business. Having a smile on your face with friendly approach is the key to repeat customers. Hotels are travelers second homes and they come to relax in friendly if not homely atmospheres. Surat as city is bad but some cleanup in required near property.