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Casa Tortugas Boutique Hotel, An Authentic Hidden Gem

3.5 star property
Bask in tropical bliss on a tranquil beachside getaway. Discover an authentic gem where warm hospitality meets serene comfort.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Casa Tortugas Boutique Hotel, An Authentic Hidden Gem

Serene poolside setting with a sunset view, ideal for relaxation. | Casa Tortugas Boutique Hotel, An Authentic Hidden Gem
Exclusive Studio, Ocean View, Annex Building | Terrace/patio | Casa Tortugas Boutique Hotel, An Authentic Hidden Gem
Exclusive Studio, Ocean View, Annex Building | Living area | TV, Netflix, streaming services | Casa Tortugas Boutique Hotel, An Authentic Hidden Gem
Explore the stunning interior of this luxury hotel, featuring a unique spiral staircase with intricate blue and white tiles. | Casa Tortugas Boutique Hotel, An Authentic Hidden Gem
Luxurious resort with white and pink buildings, surrounded by palm trees and a serene blue sea. Boat in motion on the water. | Casa Tortugas Boutique Hotel, An Authentic Hidden Gem

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Outdoor pool
  • Children's pool
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front-desk safe
  • Multilingual staff
  • Concierge services
  • Limited hour front desk
Feel at home
  • Children's pool
  • Kitchenette
  • Television
  • Garden
  • Terrace
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 1 King Bed, Lagoon View

Junior Suite, 1 King Bed, Lagoon View | In-room safe, desk, laptop workspace, soundproofing

Junior Suite, 1 King Bed, Lagoon View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Ceiling fan
  • 646 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Lagoon View

Luxury Suite, 1 King Bed, Lagoon View | Living area | TV, Netflix, streaming services

Luxury Suite, 1 King Bed, Lagoon View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Ceiling fan
  • 592 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Double Beds, Lagoon View

Luxury Suite, 2 Double Beds, Lagoon View | In-room safe, desk, laptop workspace, soundproofing

Luxury Suite, 2 Double Beds, Lagoon View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Ceiling fan
Separate bedroom
  • 592 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Suite, 2 Bedrooms, Lagoon View

Superior Suite, 2 Bedrooms, Lagoon View | In-room safe, desk, laptop workspace, soundproofing

Superior Suite, 2 Bedrooms, Lagoon View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Ceiling fan
2 bedrooms
  • 753 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Exclusive Studio, Ocean View, Annex Building

Exclusive Studio, Ocean View, Annex Building | In-room safe, desk, laptop workspace, soundproofing

Exclusive Studio, Ocean View, Annex Building

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Ceiling fan
Hair dryer
  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Suite, 2 Double Beds, Kitchen

Economy Suite, 2 Double Beds, Kitchen | Living area | TV, Netflix, streaming services

Economy Suite, 2 Double Beds, Kitchen

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchen
Mini-fridge
TV
Ceiling fan
Separate bedroom
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Studio Suite, 1 King Bed, Kitchen

Comfort Studio Suite, 1 King Bed, Kitchen | In-room safe, desk, laptop workspace, soundproofing

Comfort Studio Suite, 1 King Bed, Kitchen

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Mini-fridge
TV
Ceiling fan
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4 Cenzontle Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Tortuga Beach - 2 min walk
  • Langosta Beach - 16 min walk
  • Cancun Convention Center - 3 min drive
  • Playa Tortugas - 6 min drive
  • La Isla Shopping Mall - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Tulum Intl. Airport (TQO) - 154 min drive

Restaurants

  • ‪Club InterContinental - ‬3 min drive
  • ‪Breakfast - ‬9 min walk
  • ‪Venecia - ‬6 min walk
  • ‪Las Olas - ‬6 min walk
  • ‪RIU Caribe Pizzeria - ‬9 min walk

About this property

Casa Tortugas Boutique Hotel, An Authentic Hidden Gem

Casa Tortugas Boutique Hotel, An Authentic Hidden Gem puts you just a 5-minute drive from Tortuga Beach and Langosta Beach. Guests can enjoy the outdoor pool, and scuba diving and snorkeling are nearby. A children's pool, a terrace, and a garden are other highlights. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The property charges 3.5 percent for credit card payments
    • The front desk is open daily from 8:00 AM - 9:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children's pool
  • Children's books

What to do

  • Beach nearby
  • Boat tours nearby
  • Scuba diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Outdoor furniture

Room amenities

Be entertained

  • Television
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini-fridge
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)
  • In-room safe
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Late check-in between 10:00 PM and 6:00 AM can be arranged for an extra charge of USD 29
  • Credit card charges are subject to an extra charge of 3.5 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Property Registration Number 02284881

Also known as

Casa Tortugas Suites Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites Hotel
Casa Tortugas Boutique Suites Cancun
Casa Tortugas Boutique Suites Hotel Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Hotel
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Cancun

Frequently asked questions

Does Casa Tortugas Boutique Hotel, An Authentic Hidden Gem offer free cancellation for a full refund?

Yes, Casa Tortugas Boutique Hotel, An Authentic Hidden Gem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem?

No, this hotel doesn't have a casino, but PlayCity Casino (9-min drive) and Dubai Palace Casino (9-min drive) are both nearby.

What is there to do at Casa Tortugas Boutique Hotel, An Authentic Hidden Gem and nearby?

Have fun with nearby activities like boat tours, scuba diving, and swimming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Does Casa Tortugas Boutique Hotel, An Authentic Hidden Gem have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer, and a microwave.

Does Casa Tortugas Boutique Hotel, An Authentic Hidden Gem have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Casa Tortugas Boutique Hotel, An Authentic Hidden Gem like?

Casa Tortugas Boutique Hotel, An Authentic Hidden Gem is located near Tortuga Beach in Zona Hotelera, a short 16-minute walk from Cancun Golf Club at Pok Ta Pok and 16 minutes' walk from Langosta Beach.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Peaceful but DIY
This hotel was a very beautiful and peaceful place -- the view from our room to the lagoon was great and the infinity pool was a gorgeous place to relax. Overall we give it a very high rating and would return. However we were surprised at how cramped and outdated our bathroom was compared to the rest of the room. Also, we arrived on Saturday afternoon and for the first two days of the stay the fabulous roof deck amenity was closed on weekends and there was no other coffee or food service provided in the hotel. The Oxxo market nearby is basically just a 7-11 so not really sufficient for groceries (although they did have instant coffee) and there is only one restaurant close by.
Cara, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susanne, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Alfredo, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

James, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

DARRYL, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Chilling on the Lagoon
The staff were lovely and helpful. The property is clean, beautiful and a good location if you want to be between the hotel districts of Cancun but not in the middle of all that nonsense. It was a chill stay and I appreciated the quiet.
Natalie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pushpasish, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Elizaveta, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place with wonderful, caring staff! Stay there was absolutely exceptional!
Valerie, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hospitality, cleanless, helpfull, location
Mustafa Ulvi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Francisco, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful place with friendly staff and incredible views from the rooms. We loved it here.
Justin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Like family.
Brian, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel at a good price.
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Quiet and cozy
Comfortable room with strong AC. Beautiful architecture. Family run and the family is so friendly! Easy check in/ check out. Room had 5L bottled water for drinking. Oxxo market right across the street and beach access right across the street. Tranquil environment and very quiet at night. Would stay again!!
Dylan, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Old outdated couch full of bugs. Room was big with chicken
Gerard, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay! Awesome view! Staff had great communication! 🙌
Jessica, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay ! Location is perfect for what I was looking for
rolando, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

I’ve never stayed anywhere with more hospitality. We were greeted by the owner who walked us through all we needed to know and set us up with a group chat for communication. Anything we needed was taken care of immediately. Including help with making reservations during the week, dining recommendations, and things to do. The grounds were impeccable and so quiet and relaxing. It truly felt like a hidden paradise. An excellent option if you want more than the all-inclusive experiences across the street. We were glad we chose to experience Cancún with this truly authentic experience. Beach, ferry to Isla Mujeres, convenience store, a great restaurant (Krudos), bus stop, boating, all within walking distance. We were upgraded to a room with a view of the lagoon and it was amazing. Constant communication and well wishes from the owners made this a stay to remember.
Matt, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

CTM, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed two nights at Casa Tortugas. The view from our room of the lagoon was amazing. The best part was the more intimate atmosphere and service of a smaller hotel. I highly recommend this hotel!
marie, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

FNU, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel was relaxing, beautiful and welcoming
Domtie, 3-night family trip
Verified Expedia guest review

General property information

Travelers Say
"It [property] has a nice size pool (4 ft deep) and a beautiful rooftop bar."
Reasons to Book
Outdoor Pool & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM