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Comfort Suites Richmond

2.5 star property
Ease into relaxation at this downtown hotel with its rejuvenating spa tub and inviting lobby.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Richmond

Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Lobby sitting area
Lobby
Exterior
Indoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Pet friendly
  • Laundry facilities
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Spa tub
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Self-serve laundry
  • Gift shops/newsstands
  • Free newspapers in the lobby
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is $98
includes taxes & fees
$89 per night
Jan 26 - Jan 27

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Highlights

Separate sitting area
Private indoor spa tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Quality Inn Richmond

Pool
Free breakfast
Pet friendly
Free parking
8.8 out of 10, Excellent, (1003)
The price is $98
includes taxes & fees
$89 per night
Jan 19 - Jan 20
Quality Inn Richmond
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About the neighborhood

Map
2007 Colby Taylor Dr, Richmond, KY, 40475

What's nearby

  • Richmond Centre Mall - 11 min walk
  • EKU Center for the Arts - 3 min drive
  • Eastern Kentucky University - 3 min drive
  • Hummel Planetarium - 4 min drive
  • Richmond Area Arts Center - 4 min drive

Getting around

  • Blue Grass Airport (LEX) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Cook Out - ‬12 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Rally's - ‬2 min drive

About this property

Comfort Suites Richmond

Enjoy your visit to Richmond with a stay at Comfort Suites Richmond. You can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 73 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Suites Hotel Richmond
Comfort Suites Richmond
Comfort Suites Richmond Hotel
Comfort Suites Richmond Hotel
Comfort Suites Richmond Richmond
Comfort Suites Richmond Hotel Richmond

Frequently asked questions

Does Comfort Suites Richmond offer free cancellation for a full refund?
Yes, Comfort Suites Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites Richmond?
Yes, there's an indoor pool.
Are pets allowed at Comfort Suites Richmond?
Yes, pets are welcome. There's a charge of USD 20 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Comfort Suites Richmond?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Suites Richmond?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM.
What is there to do at Comfort Suites Richmond and nearby?
Comfort Suites Richmond has an indoor pool and a spa tub, as well as a fitness center.
What's the area around Comfort Suites Richmond like?
Comfort Suites Richmond is in the heart of Richmond, a short 11-minute walk from Richmond Centre Mall.

Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

Felt a little bit catfished
Comfy bed, the bathroom was nice and clean, however, I booked this particular hotel based on the fact that the online listing said that there was an indoor pool with a spa hot tub. Literally, the hot tub was my deciding factor in which of the hotels in the shopping center I chose, since they were all fairly similarly priced. I was really bummed when upon arrival, the hot tub had been filled in with cement and tile and no longer existed. The in room tvs were a bit older and didn’t offer much for channels, and since I was staying here due to a winter storm and there was nothing to do but stay in the hotel, I was a little underwhelmed. The hotel staff was super friendly and welcoming, and provided great service. So the hotel itself is fine. I was just bummed that my reason for booking didn’t actually exist anymore.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

JENNIFER, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lost my items
Left my jacket in the room, went back the next day and they wouldn’t look or let me look and said they haven’t seen it.
Jordan, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Lipstick on a pig
Upon arrival everything smelled clean. Checked in and was told theres no hot tub as advertised, the pool was cold, there was no toilet paper in our room also not a single washcloth, the jetted tub we paid for didnt even hold water. There was 1 light over the sink in the bathroom that worked. There was multiple light bulbs missing in our room and all throughout the hotel. There was hairs and stains all over our sheets, we killed multiple fleas in our room and still ended up with bites all over me. Its very run down with a lot of "lipstick". The staff was very nice. Overall, one of the worst hotels I've stayed in and I'd definitely never recommend it to anyone else.
1-night trip
Verified Hotels.com guest review

6/10 Good

Ask for a lower price-nice staff & housekeeping!
Staff & breakfast was great ! The manager said he couldn't do anything about the condition of the room. Room was clean-all paper coming down, curtain shredded on outside,Frig hard to get into. ceiling in bathroom & main room was peeling. toilet seat unstable.
Timothy, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

I’m ticked off at hotel.com for way over charging for this dump. I always book on this site and this time you really let me down.
Lisa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kevis, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome workers!
Front desk was so very helpful in making sure our stay was comfortable and restful!
Rebecca, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Mixed feelings
I was disappointed upon arrival, hotel exterior looked dated in my opinion and website photos looked like it was brand new. Booked room with whirlpool tub. Only problem was the jets looked like they were working until you get in. No pressure from the jets to massage your back or sore muscles. It barely moved the water around. I did complain to the front desk. They apologized fir the inconvenience and only charged me for a regular room. Appreciated the upgrade refund, but was disappointed because we were looking forward to the whirlpool after driving 12 hours to get there on our way home
William J, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jordan, 2-night trip
Verified Hotels.com guest review

6/10 Good

The carpet was sticky, the tub was crackling and stained, bottom of shower curtain was stained, only had towels for 2, and the art had water marks. The furniture was scratched up and the bathroom door dragged/hard to close. The bed was comfortable though!
Cindy, 1-night family trip
Verified Expedia guest review

4/10 Fair

In the advertisement, it shows that they have a is jacuzzi with a swimming pool there was not jacuzzi and the hot tub was not working right it was coming a part in the room the ceiling was chipping away. The AC didn't work properly. Other than that, the stay was very quiet and the staff was very friendly. But you shouldn't have to pay for something that they don't have.
Christopher, 1-night trip
Verified Expedia guest review

6/10 Good

Bad
Ahmed, 2-night business trip
Verified Hotels.com guest review

6/10 Good

It was good but they miss making the room one out of 4 nights .
Ahmed, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

6/10 Good

Was fine. The jacuzzi Jets are very week so it’s mostly just a big tub and there was some spots of wear. All around okay for the price
Anthony, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Overpriced and underdelivered.
Booked this hotel for Indoor pool and Hot Tub (as advertised). Hot tub no longer exists (can see it was at one time) and pool was being warmed by way of a garden hose running through the hall. Payed an extra $40+ a night for the advertised hot tub. Room needs updating also. TV remote barely worked, blinds wouldn’t close fully, toilet ran constantly. I’ll never understand why you put two towels in a room built for four. To be fair none of this was raised to the staff. Don’t think it would have made much difference though. Way overpriced for what you get.
Joshua, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Howard, 1-night trip
Verified Expedia guest review

6/10 Good

Bathroom sink would not drain hair dryer was broke. Drape was hanging on one side Picture had fallen off the wall and was on the floor
Fran, 1-night trip
Verified Expedia guest review

8/10 Very Good

Wish the showers had grab bars
Fran, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Allen, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Reginald, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Ariel, 1-night trip
Verified Hotels.com guest review

6/10 Good

shiela, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

The property was good overall but we got a suite with a fold out couch. The mattress was stained in 3 different places and did not have a sheet on it. We did not use it. That was disappointing. The place does need some updating with the chipping tubs and our bathroom door didn't close all the way.
Sheri, 2-night family trip
Verified Expedia guest review

General property information

Travelers Say
"Really nice pool and enjoyed being able to block off an hour just for our family in the pool."
Reasons to Book
Property Cleanliness & Great Location
Check-In Time
3:00 PM
Check-Out Time
11:00 AM