After staying at a hotel in Thamel for 4 days with no hot water and limited electricity, I decided to treat myself to a few nights at the Hyatt Place and am so HAPPY I did! From the moment I arrived, I was in heaven - the staff were welcoming, the room was gorgeous, and best of all - HOT WATER!! The restaurant downstairs does a fantastic job at room service as well as lunch and dinner and overall, I couldn't be more pleased with my stay at the Hyatt. If and when I visit Kathmandu again, no more roughing it, I am staying at the Hyatt Place!