Quality Inn Florence Muscle Shoals

2.5 star property
Hotel in the heart of Florence

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Quality Inn Florence Muscle Shoals

Lobby
Seasonal outdoor pool
Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Lobby
Individually decorated, individually furnished, desk, laptop workspace

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Non-smoking
  • Pet friendly
  • Gym
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Self-serve laundry
  • Free newspapers in the lobby
  • Banquet hall

For families (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping

Room options

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About the neighborhood

Map
150 Etta Gray Drive, Florence, AL, 35630

What's nearby

  • Regency Square Mall - 3 min drive
  • River Heritage Park - 4 min drive
  • Shoals Conference Center - 5 min drive
  • North Alabama Medical Center - 6 min drive
  • University of North Alabama - 7 min drive

Getting around

  • Muscle Shoals, AL (MSL-Northwest Alabama Regional) - 13 min drive
  • Huntsville International Airport (HSV) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Cracker Barrel - ‬11 min walk
  • ‪Panera Bread - ‬18 min walk
  • ‪Sonic Drive-In - ‬8 min walk

About this property

Quality Inn Florence Muscle Shoals

Quality Inn Florence Muscle Shoals is a great choice for a stay in Florence. For a workout, you can visit the fitness center or go for a morning swim at the seasonal outdoor pool. Fellow travelers say good things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 47 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 total, up to 15 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for USD 20 per night
  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10 PM
  • The seasonal pool is open from May 03 to October 08

Policies

This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Florence
Quality Inn Florence
Quality Inn & Suites Civic Hotel Florence
Florence Quality Inn
Quality Inn And Suites Civic Center
Quality Inn Civic Center
Quality Florence Muscle Shoals
Quality Inn Florence Muscle Shoals Hotel
Quality Inn Florence Muscle Shoals Florence
Quality Inn Florence Muscle Shoals Hotel Florence

Frequently asked questions

Is there a pool at Quality Inn Florence Muscle Shoals?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10 PM.
Are pets allowed at Quality Inn Florence Muscle Shoals?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 15 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn Florence Muscle Shoals?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn Florence Muscle Shoals?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Quality Inn Florence Muscle Shoals and nearby?
Quality Inn Florence Muscle Shoals has a seasonal outdoor pool and a fitness center.
What's the area around Quality Inn Florence Muscle Shoals like?
Quality Inn Florence Muscle Shoals puts you in the heart of Florence. Popular attractions include Pickwick Lake, which is 5 minutes away by car.

Reviews

7.0

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Poor

The bathroom was dirty. The first floor hall smell of marijuana. The pool area was not well kept the chairs were covered with bird crap. Nothing good to say about it.
Linda, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Worth the money.
Staff was super friendly and property was clean. Sofa was stained and worn but overall room was nice. The bed and bedding was clean and comfortable. The breakfast was typical of most hotels but fresh and delicious. Will he staying again in the future.
Luke, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mickey, 1-night trip
Verified Expedia guest review

4/10 Fair

Kimberly, 1-night trip
Verified Expedia guest review

8/10 Very Good

Ron, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good place
Good value for the price. I will stay there again soon.
Jay, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

.
Michael, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The employees were super nice and friendly!
Mary, 2-night trip
Verified Expedia guest review

2/10 Poor

Refused refund due to family emergency
I was scheduked to stay fir my son tournament at Pickwick, unfortunately my daughter had to go into the hospital here in Fl so we could not make it. Hotels.com would have refunded my night, but Quality Inn would not authorize it. I chose to jeeo the reservation since it was already paid for instead of cancelling so Quality Inn could rent it out again and make 2x the money or more as it was in demand due to 400 college kids in the tournament, plus thier families. I spend thousands a year in travel. I will never use Quality Inn again.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Henry, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Absolutely awful
The Quality Inn Florence/Muscle Shoals was probably the second worst hotel I've ever stayed in, losing the absolute worst to the meth-infused place with the busted door I once found myself in. Where to start? Perhaps with the front desk staff, who were all very nice and did their best to address concerns. There were just too many to address. First, the place is dingy, outdated and filthy. There are stains on the carpets and sticky uncleaned spills on the linoleum floors. It is incredibly unkempt. When I went to let myself into the first room I stayed in, Room 123, there was a pair of unknown shoes in the corner by the door, the sofa sagged and had hideous scary stains, black on the seats and white and crusty on the arm. The desk chair had large pieces of the plastic covering worn away, exposing bare foam. The bathroom door had a big spill of something dark dried on it. There was grime on the floor of the bathroom and someone's hair in the sink, which was cracked. It was ghastly. It was also very loud, with people hanging out in the hallway (which smelled of marijuana) and in the parking lot outside of my room. Had I not been exhausted I would have asked to be moved, but I waited until the next day, when the nice front desk lady moved me to the second floor, Room 201. It was somewhat cleaner, but the recliner was again stained, the bathroom light flickered, the faucet dripped all night and the bed was very uncomfortable. The breakfast was inedible.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Abdulwahid, 1-night trip
Verified Expedia guest review

2/10 Poor

The hallways smelled like cigarette smoke, bleached carpet instead of cleaned carpet, there were cheetos, a beer bottle, crumbs, and several coffee stirrers under the bed dust ruffle when we checked in, hair in the beds, stained bedspreads, sticky bathroom floor, unidentified substances on the walls, gross carpet, paper stuffed in the door peephole, etc. Just super gross. The person working the front desk when we checked in was super nice, but we still checked out early because the hotel was disgusting.
Shannon, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Robyn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

EL REGINA, 2-night trip
Verified Travelocity guest review

6/10 Good

Kerry, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

There was roaches in the room. The hotel is old and in severe need of an update.
Yolanda., 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Logan, 1-night trip
Verified Expedia guest review

2/10 Poor

ABSOLUTELY Disgusting
This hotel is ABSOLUTELY disgusting! I would give it ZERO stars. The room smelled like mold, the a/c air smelled like mold when it was on and could not use the a/c, there was mold ALL in the bathroom along the ceiling and baseboards- it is honestly a health hazard. There were no other rooms available. The decor and furniture was so old and the walls had joint compound plaster that had not been fixed and repaired. We went to breakfast at 7 am and the floors were sticky and disgusting as well. Our shoes stuck to the floor. The cabinets in the eating area were falling off the hinges. There were bleach stains all over the hallway carpets leading from the main lobby to our room on the 1st floor. We should have been given a refund.
Sarah, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Decent but rundown and not clean
The hotel was okay, but the walls were nasty. The sheets were stained and overall, it didn’t feel clean. The carpets were bleached out and there was a residual skunk smell in the hallways.
Virginia, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Barbara, 1-night trip
Verified Expedia guest review

6/10 Good

Zachary, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Justin, 1-night trip
Verified Expedia guest review

2/10 Poor

The front staff desk are wonderful. The building and rooms are filthy. There was mold in the bathroom. The floor boards are caked with grime. We don’t feel like we could shower. The headboards were wiped down with dirty rags. The door stopper was falling out of the wall and exposing far too many nails. There was trash in the room when we arrived. The hallways were filled with cigarette smoke. The breakfast was served from a warm fridge and a steam plate that warming. We took pictures and put them on Google reviews for the hotel.
Loren, 2-night family trip
Verified Expedia guest review