Adolfo Suarez Madrid-Barajas Airport (MAD) - 13 min drive
Madrid (XTI-Chamartin Train Station) - 11 min walk
Madrid Chamartín Station - 12 min walk
Nuevos Ministerios Station - 29 min walk
Plaza de Castilla Station - 3 min walk
Valdeacederas Station - 9 min walk
Ventilla Station - 9 min walk
Restaurants
El Asador de Aranda - 2 min walk
Rodilla - 1 min walk
McDonald's - 1 min walk
Taco Bell - 2 min walk
100 Montaditos Plaza de Castilla - 2 min walk
About this property
Hotel Exe Plaza
When you stay at Hotel Exe Plaza, you'll be just a 5-minute drive from Santiago Bernabéu Stadium and Plaza de Castilla. Also, Gran Via and IFEMA are within a short drive. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Plaza de Castilla Station is 3 minutes and Valdeacederas Station is 9 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
262 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 19 per day)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Water dispenser
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Bathtub only
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14 per person
Children & extra beds
Rollaway beds are available for EUR 35.0 per day
Parking
Self parking costs EUR 19 per day
Policies
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Exe Castilla
Exe Hotel Puerta Castilla
Exe Puerta
Exe Puerta Castilla
Exe Puerta Castilla Hotel
Hotel Exe Castilla
Hotel Exe Puerta
Hotel Exe Plaza Madrid
Hotel Puerta Castilla
Puerta Castilla Hotel
Hotel Silken Puerta Castilla
Silken Puerta Castilla Madrid
Exe Plaza Madrid
Exe Plaza
Hotel Exe Plaza Hotel
Hotel Exe Plaza Madrid
Hotel Exe Plaza Hotel Madrid
Frequently asked questions
Does Hotel Exe Plaza offer free cancellation for a full refund?
Yes, Hotel Exe Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Exe Plaza?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Exe Plaza?
Yes. Self parking costs EUR 19 per day.
What are the check-in and check-out times at Hotel Exe Plaza?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Exe Plaza?
No, this hotel doesn't have a casino, but Casino de Madrid (8-min drive) and Casino Gran Via (9-min drive) are both nearby.
What's the area around Hotel Exe Plaza like?
Hotel Exe Plaza is a short 3-minute walk from Plaza de Castilla Station and 12 minutes' walk from Cuzco Square.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 12, 2024
ana lilia
ana lilia, 4-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 6, 2024
This place was dirty from entrance, to front desk to elevators. The place feels antiquated and neglected in terms of maintenance. Customer service is rude and any ask that you have will be poorly handled. Bed sheet were not clean. You can hear every time other rooms use their toilet. The location is not that bad. In general: Regardless of how high the demand is, you should never pay more than $60 per night as that is the value will get.
Arturo
Arturo, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 1, 2024
In general is an average hotel to sleep and have a good breakfast in town, if you all you need is a decente sleep it meets the need of it. Nothing fancy. The price is fair, their staff is kind. Internet is good, the area is not the most nice, however is Ok if you need something just between the airport and the city. Bed and room was confortable. Family room as ONE bathroom only. Minibar is expensive. Parking lot is convenient.
MARICELA
MARICELA, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 29, 2024
Great location and breakfast selection
Maria
Maria, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2024
Nice luxurious hotel
Very nice staff and they gave us a comfortable room
Alireza
Alireza, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
The hotel being so close to the metro and bus stops was extremely helpful!! Hotel room was large and spacious, plenty of room for 2 people.
Sofia
Sofia, 3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 17, 2024
Everything is good
Sachin
Sachin, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 14, 2024
We had 2 rooms and never received the free Cava bottle that were supposed to be in each room upon our check in.
There were nothing special about the hotel. Next time we visit Madrid, we will definitely book something closer to the city center..close to Puerta del Sol.
HARPREET PAL
HARPREET PAL, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
Good price quality
Claribelle
Claribelle, 3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 7, 2024
Brian
Brian, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 4, 2024
Angela
Angela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
ALI
ALI, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2024
Good rooms which are spacious and clean. However furniture in the rooms need an update. The furniture was worn wood which is not a modern look for me. Also more glass and steel type furniture would make the rooms substantively more modern. However, overall good service from staff and good facilities.
MH
MH, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2024
Elizabeth
Elizabeth, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 3, 2024
Great stay at Exe hotel!
Very good experience at Exe hotel! 20 min drive from the center of Madrid, but still worth it! Very clean and lots of space in the room! Great for a family of four adults! Great breakfast!
Caroline
Caroline, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 31, 2024
Courtney
Courtney, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
Excellent
Arlis
Arlis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2024
Beth
Beth, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 17, 2024
Decent hotel in convenient area. Good size room, friendly staff. Nice buffet beakfast.
Martin
Martin, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Jul 14, 2024
Me gusto mucho la ubicación del hotel , el s ervicio muy bueno , cerca de todo,las habitaciones amplias y limpias
Ana M
Ana M, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2024
Great Hotel for the right location
Checked in early, room not ready but have facilities to look after bags. Location next to metro line. A little way out from city centre great for Real Madrid football stadium and charmartin stn. Enjoyed our stay
Barry
Barry, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 26, 2024
Nice Surprise
Convenient location close to the Charmartin train station with easy access to the Metro and many dining options close by. I booked this hotel at the last minute and was very pleasantly surprised.
Andrew
Andrew, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 15, 2024
Dennis
Dennis, 8-night trip
Verified Orbitz guest review
6/10 Good
May 28, 2024
Location is great, close to Metro and fast food.
Maria
Maria, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 28, 2024
We arrived at the hotel about 10 am, exhausted from a flight from the United States. We were immediately given our room, no reminding us that check in is at 2:00 pm, as it admittedly is. We were ready to pay extra for early check in because we were so tired but it never got to that point. SO GRATEFUL! Also, I forgot to print our train tickets before we left home. I was able to print them at the hotel at no charge. Breakfast buffet was plentiful. Loved everything about this place. ❤️