Harbin Exhibition Hall of Arts and Crafts of Ice and Snow - 8 min drive - 7.3 km
Harbin Polarland - 10 min drive - 8.1 km
Getting around
Harbin (HRB-Taiping Intl.) - 36 min drive
Harbin Railway Station - 13 min drive
Harbin West Railway Station - 13 min drive
Harbin South Railway Station - 23 min drive
Airport shuttle (surcharge)
Restaurants
必胜客 - 11 min walk
天天红酒吧 - 9 min walk
向阳花酒吧 - 6 min walk
和缘诚一锅 - 14 min walk
中国银行道里支行营业部 - 9 min walk
About this property
Shangri-La Harbin
Located near a train station, Shangri-La Harbin is a great choice for a stay in Harbin. You can indulge in deep-tissue massages or body treatments, and Coffee Garden, one of 2 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
396 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Supervised childcare*
Children's club*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free covered onsite self parking
Onsite parking limited
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Traveling with children
Children's club (surcharge)
Supervised childcare (surcharge)
Children's games
Toys
Working away
Business center
Meeting rooms
Conference center (33992 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Arcade/game room
Spa services
Spa tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Stair-free path to entrance
Room amenities
Be entertained
40-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Children's slippers
Iron/ironing board
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator (on request)
Free bottled water
Children's dinnerware
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and body treatments.
Dining
Coffee Garden - This restaurant serves breakfast, lunch, and dinner.
Shang Palace - This restaurant serves lunch and dinner.
Executive Lounge BAR - This bar serves light fare only. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 185 for adults and CNY 92.5 for children
Airport shuttle service is offered for an extra charge of CNY 530.00 per vehicle (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for CNY 350.0 per day
Children's club access is available for an extra charge
Airport shuttle for children between the ages of 12 and 16 costs CNY 530 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Harbin Hotel
Harbin Shangri-La
Harbin Shangri-La Hotel
Hotel Harbin
Hotel Shangri-La Harbin
Shangri-La Harbin
Shangri-La Harbin Hotel
Shangri-La Hotel Harbin
Shangri La Harbin
Shangri La Hotel Harbin
Shangri-La Harbin Hotel
Shangri La Hotel Harbin
Shangri-La Harbin Harbin
Shangri-La Harbin Hotel Harbin
Frequently asked questions
Does Shangri-La Harbin offer free cancellation for a full refund?
Yes, Shangri-La Harbin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Harbin?
Yes, there's an indoor pool.
Are pets allowed at Shangri-La Harbin?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Shangri-La Harbin?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Shangri-La Harbin?
Yes, an airport shuttle is available. The charge is CNY 530.00 per vehicle one-way.
What are the check-in and check-out times at Shangri-La Harbin?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Shangri-La Harbin and nearby?
Shangri-La Harbin has an indoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Shangri-La Harbin?
Yes, there are 2 onsite restaurants.
What's the area around Shangri-La Harbin like?
Shangri-La Harbin puts you in Dao Li, in the heart of Harbin. Popular attractions include Zhongyang Street, which is 4 minutes away by car.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
2/10 Poor
Jul 21, 2024
Not a Shangri-La standard
Not a Shangri-la standard at all. The room look old, toiletries sub-standard brand, small TV and not working !!! Poor check in, attending to other things while checking me in. No concierge in helping my luggage. And horrible breakfast ... poor crowd control, squeeze, no service, many unclear table, rude chef (egg station). Super regret staying in this hotel in my first trip to Harbin.
Tony
Tony, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 23, 2024
Highly recommend this great location hotel with friendly staff.
Xiuling
Xiuling, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 17, 2024
Nice View from the Room.
Lip San
Lip San, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 25, 2024
I like it 😍🐯fun
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 14, 2024
Great
Daniela
Daniela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 25, 2023
The staff there were very helpful n polite
CHEE YONG
CHEE YONG, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 14, 2023
Xiyuan
Xiyuan, 1-night romance trip
Verified Expedia guest review
6/10 Good
Sep 26, 2023
Samuel
Samuel, 3-night trip
Verified Orbitz guest review
8/10 Very Good
Aug 31, 2023
Verified traveler
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 23, 2023
I think the property is in a convenient location in Harbin.
Gary
Gary, 3-night business trip
Verified Expedia guest review
6/10 Good
Jan 3, 2023
Tiffany
Tiffany, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2020
Try their SPA
Close to the river only few minutes walk. Though it’s not close to busy center but taxi is not too expensive.
Bonnie
Bonnie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 18, 2020
It is a great hotel, well shangrila-la is a well know brand hotel. We love morning breadfast. And the first day the hotel send us some fruits. Our room has the drinks included... unfortunately we don’t drink alcohol so we didn’t consume the mini fridge.
DavidH
DavidH, 3-night family trip
Verified Expedia guest review
6/10 Good
Jan 2, 2020
3 hours balckout in the room
The room is good but my son experienced the 3 hours black out in his room.
Caroline
Caroline, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 31, 2019
We had a great stay at the hotel - Kit Gao in particular provided great service and recommendations at the front desk. Thank you very much for your help!
Brandon
Brandon, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2019
Alex
Alex, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2019
Walking distance to river park, nice breakfast, Club guest enjoy private breakfast at club lounge, but food choice is less.
chung
chung, 3-night family trip
Verified Orbitz guest review
8/10 Very Good
Jun 11, 2019
Joseph
Joseph, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 31, 2019
Good place to stay
It was good
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 23, 2019
Staff were lovely. Great location, close to everything with great views.
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 2, 2019
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
Jan 31, 2019
Spacious at the entrance and clean.
At the entrance drop off point..can be congested with vehicles and space is tight.
Although there is often an attendant at the elevator, you still have guest smoking in the elevator...and it was a youngster on the same elevator going up and he had a cigarette on his hand. Wonder why the hotel attendant did not spot him.
The room was too warm and hotel did try to help after we suggested they open the window to get cool air in for a short while. Can maintain nice temp in winter if the curtain is drawn half open to let some coll draft air circulating in the room and turning off the room fan (which is heated) completely.completely.
The buffet breakfast is pricey......but very tasty food are served.
OVERALL A VERY NICE HOTEL TO STAY.
HonChang
HonChang, 6-night trip
Verified Expedia guest review
4/10 Fair
Jan 22, 2019
This Shangri-La is disappointing. Compared to other hotels in this chain, it is of poor quality and very overpriced.
Verified traveler
2-night trip
Verified Travelocity guest review
4/10 Fair
Jan 14, 2019
This is an older property and the rooms are more like a 3 star motel. Breakfast is mediocre.