AWFUL! The room was dirty, full of dirt, used needle in drawer!, NO kitchen utensils, pot, pan dishes etc! Fridge had mold. The oven had never been cleaned. Tried to resolve at facility, got a run around and told to call Hotels.com We cancelled, but have not been given a refund for six of seven days. Next day no response from amangement, no change in room no cleaning or apologies. Moved out the second night there to Comfort Inn. Oh, before I forget: I stepped on an earring left behind by the previous unfortunate traveler! Went through the skin!