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The Wilderness Hotel

3.0 star property
Riverfront hotel in Wilderness with 3 bars/lounges and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Wilderness Hotel

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Front of property
Lobby
Front of property
Honeymoon Suite | Premium bedding, Select Comfort beds, desk, laptop workspace

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden
The price is $87
includes taxes & fees
$75 per night
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, Select Comfort beds, desk, laptop workspace

Honeymoon Suite

Highlights

Separate sitting area
Private indoor spa tub
Air conditioning
Flat-screen TV
Premium bedding
Select Comfort bed
Blackout drapes/curtains
2 bedrooms
  • 861 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Premium bedding, Select Comfort beds, desk, laptop workspace

Family Suite

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Select Comfort bed
Blackout drapes/curtains
Separate bedroom
Hair dryer
Separate bathtub and shower
  • 883 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic King Rooms

Classic King Rooms | Premium bedding, Select Comfort beds, desk, laptop workspace

Classic King Rooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Select Comfort bed
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Room | Premium bedding, Select Comfort beds, desk, laptop workspace

Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Select Comfort bed
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (King)

Standard Room (King) | Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room (King)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Select Comfort bed
Private bathroom
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room (Classic Twin 13)

Classic Twin Room (Classic Twin 13) | Premium bedding, Select Comfort beds, desk, laptop workspace

Classic Twin Room (Classic Twin 13)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Select Comfort bed
Private bathroom
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family Quad Twin Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Deluxe Family Quad Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Select Comfort bed
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 377 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Family Quad King Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Deluxe Family Quad King Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Select Comfort bed
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe King Rooms

Deluxe King Rooms | Premium bedding, Select Comfort beds, desk, laptop workspace

Deluxe King Rooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Select Comfort bed
Private bathroom
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Family Bunk Bed Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Family Bunk Bed Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Select Comfort bed
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
  • 474 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Classic Family Double

Classic Family Double | Premium bedding, Select Comfort beds, desk, laptop workspace

Classic Family Double

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Select Comfort bed
Private bathroom
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Family Double Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Family Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Select Comfort bed
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Family Suite

Luxury Family Suite | Premium bedding, Select Comfort beds, desk, laptop workspace

Luxury Family Suite

Highlights

Separate sitting area
Private indoor spa tub
Air conditioning
Flat-screen TV
Premium bedding
Select Comfort bed
Blackout drapes/curtains
2 bedrooms
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Wilderness Beach Hotel

Pool
Airport transfer
Free parking
Internet access
6.2 out of 10, (103)
The price is $88
includes taxes & fees
$76 per night
Dec 1 - Dec 2
Wilderness Beach Hotel
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About the neighborhood

Map
George Road, Wilderness, Western Cape, 6560

What's nearby

  • Wilderness National Park - 3 min walk - 0.3 km
  • Wilderness Lagoon - 5 min walk - 0.4 km
  • Dolphin's Point - 2 min drive - 1.9 km
  • Map of Africa View Point - 9 min drive - 4.7 km
  • Victoria Bay Beach - 10 min drive - 9.1 km

Getting around

  • George (GRJ) - 19 min drive

Restaurants

  • ‪The Green Shed Coffee Roastery - ‬4 min walk
  • ‪The Girls - ‬4 min walk
  • ‪KFC - ‬12 min drive
  • ‪Checkers - ‬11 min drive
  • ‪Pomodoro - ‬3 min walk

About this property

The Wilderness Hotel

Enjoy your visit to Wilderness with a stay at The Wilderness Hotel. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy. Other highlights include 3 bars/lounges, an outdoor pool, and a fitness center.

Languages

Afrikaans, Dutch, English, French, Xhosa, Zulu

At a glance

Hotel size

  • 155 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Parking

  • Free offsite parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Racquetball/squash
  • Mini golf
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Refrigerator (on request)
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Wilderness Hydro and Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Facility access costs ZAR 30 per person, per day. Facilities include fitness facilities, a sauna, and a spa.
  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 10 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Wilderness
Protea Wilderness Hotel
Wilderness Hotel Wilderness
Protea Hotel Wilderness
The Wilderness Hotel Hotel
The Wilderness Hotel Wilderness
The Wilderness Hotel Hotel Wilderness

Frequently asked questions

Does The Wilderness Hotel offer free cancellation for a full refund?
Yes, The Wilderness Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Wilderness Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at The Wilderness Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Wilderness Hotel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at The Wilderness Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at The Wilderness Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Wilderness Hotel also has 3 bars, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near The Wilderness Hotel?
Yes, there's an onsite restaurant that offers garden views.
What's the area around The Wilderness Hotel like?
The Wilderness Hotel is located by the river, a short 3-minute walk from Wilderness National Park and 5 minutes' walk from Wilderness Lagoon.

Reviews

7.6

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Johannes H, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carl, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Ashlin, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

The search and booking I submitted was for Wilderness resort in Wisconsin United States. The “quick” response from this location, still hasn’t hapoened
Matthew, 3-night trip
Verified Expedia guest review

6/10 Good

The rooms were a bit dated. The key cards stopped working and had to be reprogrammed every day which was annoying. My sister didn’t have hot water for 6 out of the 7 days we stayed and reception promised to resolve it but didn’t. My sister asked for her room not to be cleaned as she didn’t want her stuff being moved around but they cleaned 6 out of the 7 days even though they were reminded every day. Bit of a shame really that the promises made weren’t honoured
Michael, 6-night family trip
Verified Expedia guest review

6/10 Good

Wouldn’t recommend
Avoid if possible. Needs investment also staff training. A positive is that it’s a good location and has a pleasant pool
Jan, 4-night trip
Verified Hotels.com guest review

6/10 Good

Kathy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jade, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Mike, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Q
Anthony, 1-night family trip
Verified Expedia guest review

6/10 Good

My business and I use this Hotel at least 2 - 3 nights a month. The Hotel is generally great and staff friendly except this time. It is unreal how one person can make such a difference, and will contribute to your business decisions going forward. I made the mistake of asking for 2 rooms to be processed through one transaction and the utter bad attitude and generally reprehensible behaviour received from Olivia at the front desk was a true reflection of an individual that should not be in Hospitality!!! Unfortunate that one individual can ruin an otherwise great experience and ensure no future business to the hotel.
Garth, 2-night trip
Verified Expedia guest review

2/10 Poor

Dean, 1-night trip
Verified Expedia guest review

6/10 Good

Ghulam, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Service was excellent and common spaces are very smart and well-maintained. The room itself was a little tired and in need of some paint. In my aunt's room (103) the shower drain was blocked.
Rod, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Ashleigh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elsa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Good choice
Although the hotel does need work, I found the hotel clean and comfortable. The room air conditioning was excellent as was the wifi, shower and bedding. They serve an excellent buffet breakfast.
John, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Old hotel that is a little outdated - no elevators - making moving luggage a challenge. There was a plant around the property that gave off a bad musty smell during this time of year. Noticed the smell in other areas around Wilderness, so it may have not been addressable. Breakfast was great, pool was nice. Wish it had a hot tub.
Alan, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Run down, dirty hotel in need of an overhaul
The hotel is run down and dirty. We moved rooms due to the mould caked in our aircon. There cockroaches in the room. The general areas are filthy. We used to absolutely love this hotel it was under previous management. I cant see it going on for much longer without a serious revamp. The hotel needs a manager to better oversea how it is run. So disappointing. We will not be back
Daniella, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Good
Biplob, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Very unhygienic & uncomfortable stay
Hi, this is more of a 2.5 star hotel, the pictures on the website are very deceiving. We had entered to a very old setting, check-in was quick, breakfast was decent however the rooms are very uncomfortable & unhygienic - we had found spiders & spider webs in the corner of the rooms, the rooms are also infested with ants, they attack any food stuff lying around. Very disappointed, don't think I will ever consider revisiting this hotel.
Khalid, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jewel needing tlc
This is a real jewel which needs a lot of Tox. Great location. Food was good excellent.
Trevor, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Tommy, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel has a reputation for giving out a hotel room that differs from the picture. Be aware.
Anthony, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Just an over night stop
Douglas, 1-night family trip
Verified Hotels.com guest review