Located near a train station, Red Roof Inn & Suites Newport News is a great choice for a stay in Newport News. Guests can take a dip in the seasonal outdoor pool, and freebies like WiFi and self parking are added perks.
Languages
English
At a glance
Hotel size
101 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 1 to May 31:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
The seasonal pool is open from August 31 to May 31
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
Also known as
The Mulberry Inn Plaza at Fort Eustis
Mulberry Inn Newport News
Mulberry Newport News
Mulberry Inn Plaza Fort Eustis Newport News
Mulberry Inn Plaza Fort Eustis
Mulberry Plaza Fort Eustis Newport News
Mulberry Plaza Fort Eustis
Mulberry Inn
Red Roof & Suites Newport News
Red Roof Inn Suites Newport News
The Mulberry Inn Plaza at Fort Eustis
Red Roof Inn & Suites Newport News Hotel
Red Roof Inn & Suites Newport News Newport News
Red Roof Inn & Suites Newport News Hotel Newport News
Frequently asked questions
Does Red Roof Inn & Suites Newport News offer free cancellation for a full refund?
Yes, Red Roof Inn & Suites Newport News does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Red Roof Inn & Suites Newport News?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Red Roof Inn & Suites Newport News?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Red Roof Inn & Suites Newport News?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Red Roof Inn & Suites Newport News?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Red Roof Inn & Suites Newport News and nearby?
Have fun with nearby activities such as sailing and practice your swing at the nearby golf course. Red Roof Inn & Suites Newport News also has a seasonal outdoor pool.
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.6/10
Staff & service
5.8/10
Amenities
6.4/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
6/10 Good
Dec 16, 2024
Harold
Harold, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
Very clean. Even good toilet paper
Amy
Amy, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Dec 6, 2024
Unsatisfactory Stay
It was ok except for the TV didn't work. After talking to the desk manager it did not get fixed. On the second day it did not get fixed. She told me that she would say something to the manager about us having an unsatisfactory stay. That did not happen either. Needless to say we will not be staying at this hotel chain again.
Jeffrey
Jeffrey, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Scott
Scott, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 24, 2024
Kaitlyn
Kaitlyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Regina
Regina, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2024
Good value for stay
The front desk attendant on arrival was great. Easy to talk to. Seemed genuinely happy to have us. The day clerk was not friendly.
Cost of room was very low. Was close to army base. Was great for this trip.
Amy
Amy, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 5, 2024
Shon
Shon, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 5, 2024
No microwave in room. The ceiling had something growing in the bathroom vent and that vent was leaking water
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 28, 2024
Brass Tacks
Leslie
Leslie, 3-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Oct 27, 2024
Nope
The hotel room has no carpet. Just a fake laminate floor, which was filthy. Room hadn’t been mopped ever. I didn’t even bother to take my socks off. Bed was uncomfortable and smelled like the B.O. of the last people that stayed there. Sheets weren’t even clean.
Ryan
Ryan, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 26, 2024
Our stay was horrible. The environment was noisy. The phone didn't work in the room.
Sharekia
Sharekia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
Nakeeta
Nakeeta, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 22, 2024
Vancy
Vancy, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 20, 2024
DO NOT STAY HERE!!!
The room has horrible. The walls had stains all over the place, the floor was extremely sticky. There were bugs crawling all over the place. The bed sheet had stains on it. It smelled like smoke and everything there wasn’t clean at all. No customer service at all.
Oyuntseren
Oyuntseren, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 20, 2024
Heather
Heather, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Oct 14, 2024
Nice staff, not nice otherwise
The staff was friendly enough, however we did check out the next morning, a day early due to the conditions of the room. It was not clean, with the cabinet panel under the sink falling out middle of the night. The toilet also wouldn't fill on its own. Our door was next to the stairwell and you could hear each and every person coming in all night. The stairwell did not have a keyed entry. They did not offer a refund for the early leave either.
Brittany
Brittany, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 13, 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 5, 2024
Matthew
Matthew, 9-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Aytia
Aytia, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 25, 2024
When I arrived the desk clerk seemed unprepared for my visit, and was clearly unhappy that I did not want a second-floor room. At 70, I prefer not to try to carry my bags upstairs. He worked on the computer for a few minutes and checked in the other room and finally put me in room 174.
When my granddaughter helped me put my things in the room I was surprised and disappointed at how sparse it was. Upon further looking around, I discovered that the room did not appear to have been used in a while and was not ready for guests.
The room was stale and smelled of cigarette smoke, mildew and a little like marijuana. The floor was dirty, there was only one bath towel thrown haphazardly on the bathroom towel rack and a washcloth on the towel bar by the sink that looked like it had been used. I ran out of toilet paper on the second day, and although I asked the maid for some, she never brought it. I bought my own hand soap for the sink and luckily had my own toiletries.
There were 4 pillows on the bed. Two were as flat as pancakes and the other 2 were cheap foam pillows that had been through the washer one to many times and were just hard lumps that didn't even fill half of the pillowcase.
The kitchen area had nothing but a microwave (dirty) in it. The coffee pot was stuffed in the cupboard and did not appear as if all of it was even there. The refrigerator was in working order.
I spotted roaches twice, one in the bathroom sink area and one on the wall near the TV.
Verified traveler
3-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 18, 2024
Stayed multiplie nights. On last day of checkout; hit my head resulting in head injury and being rushed to hospital. Nobody from property has yet to reach out. Spoke with Guest Relations vie email, stating it’s a matter to address with the location directly instead of settling amicably.
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Debra
Debra, 1-night trip
Verified Expedia guest review
4/10 Fair
Sep 16, 2024
The room are very dirty! Room service is terrible. Dont clean nothing. Smell bad, like weed.
Ibrahima S
Ibrahima S, 3-night family trip
Verified Expedia guest review
2/10 Poor
Sep 14, 2024
Bedsheets were cover in blood. My room was changed to another the it was worst… manager asked me to leave and will refund my money but never did