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Pacific Star Resort and Spa

4.5 star property
Tamuning beachfront hotel with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pacific Star Resort and Spa

Property grounds
Exterior
Lobby
Exterior
View from room

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Non-smoking
  • Bar
  • Spa
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Fitness center
  • Sauna
  • Beach sun loungers
  • Pool bar
  • Room service
Feel at home
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Ocean Front Suite with Club Access and 2 Twin Beds (Hollywood Setup)

TV

Deluxe Ocean Front Suite with Club Access and 2 Twin Beds (Hollywood Setup)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Shower/tub combination
  • 797 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ocean View Room with 2 Twin Beds (Hollywood Setup)

In-room safe, desk, iron/ironing board, cribs/infant beds

Ocean View Room with 2 Twin Beds (Hollywood Setup)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Shower/tub combination
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Level Ocean View with 2 Twin Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Club Level Ocean View with 2 Twin Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Private bathroom
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Ocean View Room with 2 Double Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Ocean View Room with 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Shower/tub combination
  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Room with 2 Double Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Ocean View Room with 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Shower/tub combination
  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Level Ocean View with 2 Double Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Club Level Ocean View with 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Private bathroom
  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Room with 1 King Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Ocean View Room with 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Shower/tub combination
  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View Room with 2 Twin Beds (Hollywood Setup)

In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Ocean View Room with 2 Twin Beds (Hollywood Setup)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Shower/tub combination
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ocean View Room with 1 King Bed

In-room safe, desk, iron/ironing board, cribs/infant beds

Ocean View Room with 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Shower/tub combination
  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite with Club Access and 2 Double Beds

Executive Suite with Club Access and 2 Double Beds | In-room safe, desk, iron/ironing board, cribs/infant beds

Executive Suite with Club Access and 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Private bathroom
  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite with Club Access and 1 King Bed

Presidential Suite with Club Access and 1 King Bed | In-room safe, desk, iron/ironing board, cribs/infant beds

Presidential Suite with Club Access and 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Private bathroom
  • 1033 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean Front Suite with Club Access and 1 King Bed

Deluxe Ocean Front Suite with Club Access and 1 King Bed | In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Ocean Front Suite with Club Access and 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Shower/tub combination
  • 797 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Level Ocean View with 1 King Bed

Club Level Ocean View with 1 King Bed | In-room safe, desk, iron/ironing board, cribs/infant beds

Club Level Ocean View with 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Private bathroom
  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Front Suite with Club Access and King Bed

Ocean Front Suite with Club Access and King Bed | In-room safe, desk, iron/ironing board, cribs/infant beds

Ocean Front Suite with Club Access and King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Shower/tub combination
  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Property amenity

The Westin Resort Guam

Pool
Airport transfer
Pet friendly
Free parking
8.0 out of 10, Very Good, (1020)
The price is $279
includes taxes & fees
$252 per night
Dec 1 - Dec 2
The Westin Resort Guam
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About the neighborhood

Map
627b Pale San Vitores Road, Tumon, Tamuning, 96913

What's nearby

  • Ypao Beach Park - 9 min walk - 0.8 km
  • Tumon Beach - 18 min walk - 1.6 km
  • T Galleria by DFS - 2 min drive - 2.2 km
  • Guam Premier Outlets - 3 min drive - 3.5 km
  • Mandara Spa at Hotel Nikko Guam - 4 min drive - 3.5 km

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 8 min drive

Restaurants

  • ‪Tony Roma's Ribs, Seafood, & Steaks - ‬3 min walk
  • ‪Jamaican Grill - ‬2 min walk
  • ‪Little Caesars Pizza - ‬8 min walk
  • ‪Pho Thanh Xuan - ‬4 min walk
  • ‪Meskla Dos - ‬6 min walk

About this property

Pacific Star Resort and Spa

At Pacific Star Resort and Spa, you can spend time at the beach relaxing in a sun lounger, plus snorkeling is nearby. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in massages at the spa. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar. Other highlights at this luxurious hotel include a poolside bar, a fitness center, and a sauna.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean

At a glance

Hotel size

  • 367 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Shared microwave
  • Room service (limited hours)
  • Water dispenser

What to do

  • On the beach
  • Bicycle rentals nearby
  • Golfing nearby
  • Snorkeling nearby

Working away

  • 9 meeting rooms
  • Conference space (5516 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Chandan Spa has 8 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Dining

Manhattan Steakhouse - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Pool Bar - This poolside bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 25 per person

Children & extra beds

  • Cribs/infant beds are available for an extra charge
  • Rollaway beds are available for USD 35.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.

Also known as

Guam Marriott
Guam Marriott Resort
Marriott Guam
Marriott Guam Resort
Marriott Resort Guam
Pacific Star Resort Tamuning
Pacific Star Resort
Pacific Star Tamuning
Pacific Star And Spa Tamuning
Pacific Star Resort and Spa Hotel
Pacific Star Resort and Spa Tamuning
Pacific Star Resort and Spa Hotel Tamuning

Frequently asked questions

Does Pacific Star Resort and Spa offer free cancellation for a full refund?
Yes, Pacific Star Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pacific Star Resort and Spa?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Pacific Star Resort and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Pacific Star Resort and Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Pacific Star Resort and Spa?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Pacific Star Resort and Spa and nearby?
Have fun with nearby activities like cycling and snorkeling, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Pacific Star Resort and Spa also has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near Pacific Star Resort and Spa?
Yes, there's an onsite restaurant that offers ocean views and poolside dining.
Does Pacific Star Resort and Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pacific Star Resort and Spa like?
Pacific Star Resort and Spa is a short 9-minute walk from Ypao Beach Park and 18 minutes' walk from Tumon Beach.

Reviews

7.0

Good

6.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Good

I have stayed at this hotel in the past, and the amenities were great. They said that because of covid-19, everything was closed. The restaurants, the spa, the pool, the bars, the gym, the concierge, even some of the entrances to the hotel were all closed. Other hotels seemed to be open and operational. I really wish that they had found a way to make it work. This hotel has a lot of potential, but with everything being closed, I found out hard to overlook the old and aging property. The elevators almost got stuck a few times. The air conditioning could not keep up in the middle of the day. On high cool, our room was up to 77 even with an extra fan from the front desk.
10-night trip
Verified Travelocity guest review

2/10 Poor

Hot, no power for several nights, run down
We have stayed at this hotel many many times, as we travel to Guam for business very frequently. It's getting a little older, but was still a nice hotel until this last trip. The power went out on 3 different occasions during the 10 night stay, effectively locking us out of our rooms until 2 - 4 am on all 3 nights power was out. Additionally, the AC units were not working, and the rooms were incredibly hot, with no air circulation. All the guests were on the 16th floor, and all other floors blocked off (not sure if this was due to Covid or not.) The pool is also closed due to Covid, which is understandable, but frustrating due to the heat. The hotel is getting very run down and definitely needs to make some drastic improvements soon!
NadiA, 7-night business trip
Verified Hotels.com guest review

4/10 Fair

Property and service has deteriorated beyond belief.. it used to be a decent place to stay.. no longer there..
6-night business trip
Verified Orbitz guest review

6/10 Good

2-night trip
Verified Expedia guest review

4/10 Fair

4-night trip
Verified Expedia guest review

6/10 Good

The service was outstanding. The people we encountered were extremely friendly. However, the resort needs some help. The AC was mediocre at best. Which created a huge humidity problem. The carpet felt almost damp when you stepped on it barefoot and the tile in the bathroom was actually wet with humidity. The room rarely got below 80 degrees F. Which made it difficult to sleep. To be fair I didn’t report it until the last day. But it was not addressed to my knowledge. The room Smelled stale and moldy as the days went on. With a little TLC this resort could be outstanding. But in this shape definitely not worth the price!
Joanna, 4-night trip
Verified Hotels.com guest review

4/10 Fair

The view was amazing... my kids were happy to be spending the weekend at the hotel. Unfortunately, we checked in @ 3:00pm & checked out at 12:am the following morning. The room was dusty, the carpets felts weird & the AC wasn’t working. We assumed that the room would’ve gotten cold by the evening and tried to remain optimistic about the room.We called front desk around 11:00 pm and was only informed that there was a problem with the AC for the entire building. Thank you to the staff for understanding. I Hope next time around the conditions will improve.
1-night family trip
Verified Expedia guest review

4/10 Fair

Nope
This whole hotel needs a reno. The rooms are so old and dated. The worst was the dirty and smelly carpet. There was not one place in the room that didn't look delapatated and in need of repair, from the cocking om the shower, old furniture, stainijg, etc. We won't stay here again. It literally felt like staying at some highway inn motel.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

It was a good idea to have a good time and an original post on my own experience and the most important thing is to be understood.
Joseph, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Marilyn, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Run down resort
The resort felt and looks as if it was very run down. Carpet was so dirty in my room that my feet got black. Struggled to get any information from the front desk on what to do or go on island.
Joey, 3-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

6-night trip
Verified Orbitz guest review

6/10 Good

Old hotel, friendly staff
The facilities are old and run down. The hot water didn’t work from about 5p-9p. The maintenance man was polite and helpful, but there wasn’t much he could do. Pool doesn’t open til 10am, jacuzzi is out of order.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent property right on the beach with a great pool. Just walking distance from K-Mart, convenience stores, and restaurants.
Tony, 14-night trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

4/10 Fair

The hotel needs a serious renovation.
The hotel is very old and needs a serious renovation, especially in the bathroom.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

There is a $15 shuttle service to and from the airport which was very convenient. The pool area is connected directly to the beach and they provide has a towel service and also rental equipment. The property shows some age but overall, it is kept very clean.
4-night business trip
Verified Expedia guest review

2/10 Poor

The hotel is in desperate need of renovation, upgrade, modernization, etc., etc. The carpets are old and dingy; the tv is an old cathode ray tube tv (seriously?!); balcony curtains had holes; shower walls had a heavy layer of soap scum; the shower head was corroded and disgusting looking; our toilet had a leak (to their credit, they fixed it when notified of the problem). Friends stayed at the hotel also. Their room had ants (on the 19th floor!), the shower hose leaked, shower head was also corroded and disgusting looking, etc. Definitely will not stay there again!
Dissatisfied!, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Staff so very nice. I am always satisfied with my stay at Pacific star
BB, 5-night family trip
Verified CheapTickets guest review

8/10 Very Good

2-night business trip
Verified Hotels.com guest review

8/10 Very Good

It was satisfactory for the price. However the carpet was damp all around the room which was very unpleasant. Pool was good beach is small but right there.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's a good beach access and a good place for price
3-night trip
Verified CheapTickets guest review

6/10 Good

5-night trip
Verified Expedia guest review