When you stay at Hakata Excel Hotel Tokyu, you'll be just a 5-minute drive from Canal City Hakata and Port of Hakata. For a bite to eat, guests can check out Keyaki, which serves breakfast. Also, Marine Messe Fukuoka and Mizuho PayPay Dome Fukuoka are within a short drive. Fellow travelers like that it's just a short walk to public transportation: Nakasu-Kawabata Station is 4 minutes away and Kushida Shrine Station is 8 minutes.
Languages
English, Japanese, Korean
At a glance
Hotel size
308 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 1700 per night)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Restaurant
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Pay movies
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bathtub or shower
Electronic bidet
Shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Housekeeping (on request)
In-room safe
Special features
Dining
Keyaki - This restaurant serves breakfast only.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2400 for adults and JPY 1500 for children
Renovations and closures
The property will be renovating from January 13 2025 to January 13 2025 (completion date subject to change). The following areas are affected:
Elevator
Laundry facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
Parking
Self parking costs JPY 1700 per night
Parking height restrictions apply
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hakata Excel Hotel
Hakata Excel Hotel Tokyu
Hakata Excel Hotel Tokyu Fukuoka
Hakata Excel Tokyu
Hakata Excel Tokyu Fukuoka
Hakata Excel Fukuoka
Hakata Excel Hotel Tokyu Hotel
Hakata Excel Hotel Tokyu Fukuoka
Hakata Excel Hotel Tokyu Hotel Fukuoka
Frequently asked questions
Does Hakata Excel Hotel Tokyu offer free cancellation for a full refund?
Yes, Hakata Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hakata Excel Hotel Tokyu?
Sorry, pets aren't allowed.
Is parking offered on site at Hakata Excel Hotel Tokyu?
Yes. Self parking costs JPY 1700 per night. Parking spots may be limited.
What are the check-in and check-out times at Hakata Excel Hotel Tokyu?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Hakata Excel Hotel Tokyu and nearby?
Recommended spots to visit include Fukuoka Anpanman Children's Museum (5-min walk) and Canal City Hakata (8-min walk), along with Marine Messe Fukuoka (1.4 mi) and Mizuho PayPay Dome Fukuoka (3.1 mi).
Are there restaurants at or near Hakata Excel Hotel Tokyu?
Yes, there's an onsite restaurant, Keyaki.
What's the area around Hakata Excel Hotel Tokyu like?
Hakata Excel Hotel Tokyu is a short 4-minute walk from Nakasu-Kawabata Station and 8 minutes' walk from Canal City Hakata. Travelers give top marks for the hotel's prime location.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Oct 24, 2024
Good location
The hotel is clean. Good location. The hotel staffs are accommodating. Check-in & check-out was quick.
Sharon
Sharon, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
great location right next to the river and train station.
Christian
Christian, 2-night trip with friends
Verified Expedia guest review
6/10 Good
Sep 6, 2024
Nice stay by the river, close walk to Tenjin, canal city and there’s lots to eat nearby
AC however kept switching off which made the room really hot and uncomfortable to sleep in
Not much interaction with staff everything is self service
Jessica
Jessica, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Jonathan
Jonathan, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 17, 2024
Great place to stay
Thank you so much for a comfortable stay. First time in Japan. Walking distance to many attractions, food and shopping. Will be back.
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 4, 2024
We enjoyed our stay here. The location is very good and easy walk to many attractions and transportation. Smaller rooms, but very clean and accomdating.
Mica
Mica, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 19, 2024
Excellent location, right next to the river with a good view
Tin Lok
Tin Lok, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2024
Yuanyuan
Yuanyuan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 26, 2024
Ceabert
Ceabert, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
May 3, 2024
Disappointing hotel room
This hotel had an excellent stafff!
However, the room was very poor. Everything was old and in bad condition. It really was not like any Japan hotels I ever stayed at and especially for the price I paid. If it wasn’t for the excellent hotel staff it would have been a terrible experience.
Karen
Karen, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 25, 2024
Lucia
Lucia, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 12, 2024
Superb place
Super location very very convenient to all subway food shopping everything
Philip
Philip, 4-night trip with friends
Verified Hotels.com guest review
6/10 Good
Mar 10, 2024
Major disappointment except for breakfast
I will not likely ever stay at this hotel if I can help it. It’s an old hotel that needs a major remodeling. Bath room had that cheap hotel smell that’s unique to Japan. It was not unclean but had that peculiar smell that was offensive to your nose. Breakfast was exceptional and was just about the only thing I could recommend about this establishment.
Norihiko
Norihiko, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 1, 2024
Comfortable and Convenient!
Location was literally in the middle of the funnest nightlife district in Fukuoka! Easy walk to subway, restaurants, and all points of interest! Staff were amazingly friendly! Room was ecofriendly and had all the amenities! View (9th floor inner courtyard) was outstanding! Just a tiny bit dated but they are currently renovating (never heard a sound). Great price for 4 stars!
Orrin
Orrin, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 22, 2024
Apart from doors and wooden furnitures are a bit old, everything is excellent. Walkable distance to major train stations and department store.
King Hang
Verified Expedia guest review
8/10 Very Good
Feb 11, 2024
Chen chen
Chen chen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 10, 2024
Mari
Mari, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 24, 2023
The location of the hotel is so convenient to go for a good meal.
Alex
Alex, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 16, 2023
Love this hotel! Only thing I would change was the room we got. Pretty small but I think that is how it is in Japan. Next time I will probably get a larger room.
Christopher
Christopher, 7-night family trip
Verified Expedia guest review
6/10 Good
Oct 8, 2023
Good location, tiny rooms
I chose this hotel to be close to the Hakata ferry port which is about 10 minutes in a taxi. It's also in the nightlife district so lots of restaurants and bars to visit but a bit seedy the later it gets.
The hotel and rooms are very tired and need renovating. The Hollywood Twin room is tiny, nowhere to store bags besides at the end of the bed subsequently consuming the entire floor space, so climbing over them for the bathroom in the dark was a challenge. Bathroom also dated and small, and the showers are not good for people over 5ft 8in.
REBECCA
REBECCA, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2023
JiHyeon
JiHyeon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 5, 2023
Easy access to the subway
Alfonso
Alfonso, 2-night family trip
Verified Expedia guest review
4/10 Fair
Jul 4, 2023
Nice location, friendly staff, But don't be fooled by the property pictures here. The room and building conditions were poor. I could smell disgusting smoking in the room, hallway, and evelators even though they said smoking is prohibited except for the designated areas.
Ji Hyun
Ji Hyun, 3-night family trip
Verified Expedia guest review
6/10 Good
May 18, 2023
Quite dated hotel on the edges of the nightlife district.