Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
What's nearby
Riverfront - 5 min drive - 3.4 km
Newport Transporter Bridge - 6 min drive - 4.6 km
International Convention Centre Wales - 8 min drive - 5.9 km
Celtic Manor Resort Golf Club - 8 min drive - 6.0 km
Tredegar House - 9 min drive - 6.5 km
Getting around
Cardiff International Airport (CWL) - 50 min drive
Bristol International Airport (BRS) - 59 min drive
Pye Corner Station - 6 min drive
Newport Station - 8 min walk
Newport (XNE-Newport Train Station) - 9 min walk
Restaurants
The Potters - 3 min walk
McDonald's - 4 min walk
Starbucks - 3 min walk
Muffin Break - 3 min walk
Eshaal's Fish & Chips - 4 min walk
About this property
Mercure Newport Hotel
Located near a train station, Mercure Newport Hotel is a great choice for a stay in Newport. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at NP20 Bar & Kitchen, which serves breakfast, lunch, and dinner. Fellow travelers love the helpful staff and location.
Languages
English, Lithuanian, Slovenian, Thai
At a glance
Hotel size
135 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
24-hour offsite parking within 984 ft (GBP 15.00 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Traveling with children
Children's menu
Working away
4 meeting rooms
Conference space (2099 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 1966
Safe-deposit box at front desk
24-hour fitness center
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Accessibility
Elevator
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Netflix
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Select Comfort mattress
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Desk chair
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
NP20 Bar & Kitchen - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.95 per person
Parking
Parking is available nearby and costs GBP 15.00 per night (984 ft away; open 24 hours)
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Mobile payment options include: Apple Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)
Frequently asked questions
Does Mercure Newport Hotel offer free cancellation for a full refund?
Yes, Mercure Newport Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Newport Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Mercure Newport Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at Mercure Newport Hotel?
No, this hotel doesn't have a casino, but Les Croupiers Casino (25-min drive) is nearby.
What is there to do at Mercure Newport Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Mercure Newport Hotel?
Yes, there's an onsite restaurant, NP20 Bar & Kitchen.
What's the area around Mercure Newport Hotel like?
Mercure Newport Hotel is in the heart of Newport, a short 8-minute walk from Newport Station and 3 minutes' walk from Friars Walk Newport. Travelers say the area is walkable and good for shopping.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Fair
Nov 22, 2024
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
No complaints after 1 night stay...
Nice modern and clean hotel room, good price with good breakfast.
Lawrence
Lawrence, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 18, 2024
Colin
Colin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Ben
Ben, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 13, 2024
I want compensation for the continuous blaring that is the fire alarm this has happened more than once.
An-Shih
An-Shih, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Jake
Jake, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Best place to stay
Great location and check in was opened 24/7.
Close to shops and restaurants
Alexander
Alexander, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 8, 2024
Fire alarm is broken
The fire alarm went off at 3 am on Thursday night Friday morning and it was unbearable and went on for at least ten minutes on and off, this is not the first time this has happened and the inability to address this permanently is very frustrating .
An-Shih
An-Shih, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
Nov 8, 2024
Room was very warm, couldn’t adjust thermostat in the room, so had to go to reception to turn it down, which they did by 2 degrees but it was still too warm. Then the fire alarm was going off intermittently for around half hour at 3am, no apology from staff for the disruption during check out
Kieran
Kieran, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Prithwis
Prithwis, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 31, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2024
Dan
Dan, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 24, 2024
Martin
Martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
An-Shih
An-Shih, 3-night trip
Verified Hotels.com guest review
6/10 Good
Oct 14, 2024
jonathan
jonathan, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Good and consistent, restaurant is quite slow but other than that all good
Verified traveler
4-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 13, 2024
Lovely hotel, but just too warm!
Hotel was nice, only issue being the room temperature, it was so hot and you although we changed the temperature setting to the lowest, it didn’t make much difference. You couldn’t open any of the windows, so it also felt stuffy.
Julia
Julia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
I have no negative comment about the Mercure. The hotel is in a great condition, the restaurant for breakfast and dinner had very tasty food and the gym, though small is well equipped.
Alvaro
Alvaro, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
A hotel worth it from every aspect
Absolutely fantastic stay we were in Cardiff for a night. Room and hotel is new so everything was of very high standards, cleans and very modern. The standout were definitely the staff at reception who went above and beyond to accommodate our stay. Thank you for a great experience and stay.
sajedah
sajedah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
stuart
stuart, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
MISS
MISS, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2024
Fitas
Fitas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Great overnight stay - falling distance of Potters
Great overnight stay , Mollie was extremely helpful and accommodating