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Best Western Plus Westlands

4.0 star property
Art Deco hotel with spa, near Sarit Centre

Choose dates to view prices

Photo gallery for Best Western Plus Westlands

Indulge in a variety of sweet treats at our bakery counter, featuring an assortment of cakes and pastries.
Relax in a spacious living area with a comfortable sofa, flat-screen TV, and kitchenette.
Guests can sit comfortably around the round table in this welcoming space, surrounded by unique chairs and lush greenery.
Relax in a stylish room with a neatly made bed, comfortable sofa, and a small table with fresh fruit.
Welcome to the hotel's reception area, featuring a reception desk, comfortable seating, and a stylish lounge.
In the heart of Nairobi, Best Western Plus Westlands offers a sophisticated retreat with continental breakfast, coffee shop treats, and laundry facilities. Connect to WiFi in your room or unwind at the bar after a day out exploring nearby Westgate Shopping Mall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Spa
  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Health club
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
$117 nightly
The total price is $138
Jul 19 - Jul 20
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Balcony

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 969 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax in a spacious lounge area with expansive city views, plush sofas, and a round table for socializing.

Novotel Nairobi Westlands

  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.8 out of 10, Exceptional, 71 reviews
The price is $136
$116 nightly
$136 total
Total includes taxes and fees
Aug 1 - Aug 2
Novotel Nairobi Westlands
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About the neighborhood

Map
Karuna Road behind Sarit Centre, Nairobi, 00606

What's nearby

  • Sarit Centre - 1 min walk - 0.0 km
  • Westgate Shopping Mall - 5 min walk - 0.5 km
  • Uhuru Park - 4 min drive - 4.1 km
  • Kenyatta International Convention Centre - 5 min drive - 4.5 km
  • United Nations Office at Nairobi - 7 min drive - 4.8 km

Getting around

  • Nairobi (WIL-Wilson) - 21 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 33 min drive
  • Syokimau Station - 31 min drive
  • Nairobi Station - 33 min drive
  • Syokimau SGR Railway Station - 38 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬2 min walk
  • ‪The Alchemist Bar (The Bus) - ‬4 min walk
  • Java House
  • ‪NewsCafe Sarit Centre - ‬1 min walk
  • ‪Roco Mamas - ‬3 min walk

About this property

Best Western Plus Westlands

When you stay at Best Western Plus Westlands, you'll be within a 15-minute drive of United Nations Office at Nairobi and Nairobi National Park. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. Other highlights at this Art Deco hotel include 2 bars/lounges, a health club, and a fitness center. Fellow travelers say great things about the helpful staff.

Languages

Azerbaijani, English, French, Hindi, Swahili, Turkish

At a glance

DONE

Hotel size

    • 99 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2020
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 354
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations

Special features

Spa

Wellness Center has 1 treatment room. Services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Spa fee: KES 7000 per person, per night
  • Hot tub fee: KES 1500 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KES 5000 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Plus Westlands Nairobi
Best Western Plus Westlands Hotel
Best Western Plus Westlands Nairobi
Best Western Plus Westlands Hotel Nairobi

Frequently asked questions

Are pets allowed at Best Western Plus Westlands?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Best Western Plus Westlands?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Plus Westlands?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Best Western Plus Westlands?

No, this hotel doesn't have a casino, but Lucky 8 Casino (7-min drive) is nearby.

What is there to do at Best Western Plus Westlands and nearby?

Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a health club. Best Western Plus Westlands also has spa services.

Are there restaurants at or near Best Western Plus Westlands?

Yes, there are 2 onsite restaurants.

What's the area around Best Western Plus Westlands like?

Best Western Plus Westlands is a short 1-minute walk from Sarit Centre and 10 minutes' walk from Westgate Shopping Mall.

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Best Western Plus Westlands Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Food
Shopping malls
Trip
Restaurant
Shower
Family friendly

What guests liked

  • Breakfast was consistently described as delicious, with a wide variety of options including omelet stations, hot food, fresh bread, fruit, and more. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice rooms safe property
Allison, 3-night trip

8/10 Very good

Lovely hotel and staff. The food portions are massive which is awesome. We were there during the holiday season so the vibes were really good.
Eva, 2-night trip

10/10 Exceptional

Great service as usual. Morning service as well as the breakfast spread were all on point. Loved my stay though brief.
John, 1-night trip

10/10 Exceptional

I love the the staff they were very professional and nice
Alisha B, 4-night trip

10/10 Exceptional

Incredible property with the best breakfast!
Alexis, 3-night trip

10/10 Exceptional

Great hotel and close to the Sarit mall.
Kelsey, 5-night trip

10/10 Exceptional

Very convenient location as it's easy to get anywhere within Westlands and literally walking distance from the Sarit Centre which has a ton of shops, banks and dining options.
Nana Adjoa, 1-night trip

8/10 Very good

Very good hotel
DESINENI, 2-night trip

10/10 Exceptional

Staff,Location
alnoor, 3-night trip

10/10 Exceptional

This hotel could not be placed at a better location. Not too far from the airport, walking distance to restaurants, bars, museums, and shopping.
kelvin, 3-night trip

10/10 Exceptional

Great location
CHANDRA, 1-night trip

10/10 Exceptional

Excellent
Burnett, 5-night trip

10/10 Exceptional

Clean hotel and friendly staff
NDA KONAN MICHEL, 1-night trip

10/10 Exceptional

Nice staff Nice food Ample room
Vincent, 1-night trip

10/10 Exceptional

This is a stellar hotel that I would recommend staying. I will definitely come back!
Leslie, 2-night trip

10/10 Exceptional

Location and very courteous and friendly staff
Joscelyn, 8-night trip

8/10 Very good

Love the location, literally right next to Sarit Centre (shopping mall). Very easy to get anywhere in Westlands either on foot or by car.
Nana Adjoa, 13-night trip

10/10 Exceptional

Great choice in Westlands

Great hotel. And great value for money.
2-night trip

10/10 Exceptional

The room was very clean and the staff were very friendly and welcoming.
Samuel, 1-night trip

8/10 Very good

Enjoyed my stay. Staff was very welcoming
jamarcus, 5-night trip

10/10 Exceptional

Simple and easy. Friendly staff. Great food.
1-night trip

10/10 Exceptional

Excellent

Will stay here again when I come back to Nairobi.
Christopher, 8-night trip

10/10 Exceptional

Great stay.

Great hotel very friendly staff and great location.
Kaushik, 2-night trip

10/10 Exceptional

I like that the hotel is safe, quite and is in a shopping complex.
Babatunde, 1-night trip

8/10 Very good

Location is awesome with Sarit Centre less than a 5min walk away. Great for business travellers
Nana Adjoa, 4-night trip