Nashville International Airport (BNA) - 25 min drive
Smyrna, TN (MQY) - 35 min drive
Nashville Riverfront Station - 20 min drive
Restaurants
McDonald's - 14 min walk
Sonic Drive-In - 8 min walk
Chick-fil-A - 3 min drive
Starbucks - 14 min walk
Cracker Barrel - 2 min walk
About this property
Comfort Inn Franklin Highway 96
When you stay at Comfort Inn Franklin Highway 96, you'll be within a 10-minute drive of CoolSprings Galleria. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6:30 AM and 9:30 AM.
Languages
English
At a glance
Hotel size
66 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in/out available
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (21 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
Safe-deposit box at front desk
Fitness center
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
Outdoor pool
The following facilities are closed on Friday and Saturday:
Outdoor pool
Children & extra beds
Rollaway beds are available for USD 30 per night
Pets
Service animals exempt from fees
Pet deposit: USD 30 per night
Pets are allowed for an extra charge of USD 30 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin
Frequently asked questions
Does Comfort Inn Franklin Highway 96 offer free cancellation for a full refund?
Yes, Comfort Inn Franklin Highway 96 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Inn Franklin Highway 96?
Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 30 per pet, per night, and there's also a deposit of USD 30 per night. Service animals are exempt from fees.
Is parking offered on site at Comfort Inn Franklin Highway 96?
Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Inn Franklin Highway 96?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Comfort Inn Franklin Highway 96 and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Comfort Inn Franklin Highway 96 like?
Comfort Inn Franklin Highway 96 is located a short 4-minute walk from SOAR Adventure Tower.
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
6.2/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 7, 2024
Quiet and safe place to stay. The front desk staff were great!
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 3, 2024
Jim
Jim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2024
Lynnai
Lynnai, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Lynnai
Lynnai, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 9, 2024
Jessica
Jessica, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 26, 2024
connie
connie, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Oct 19, 2024
Decent
The room was very nice, but it had the odor of formally being a smoking room. Other then that, it was good
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 17, 2024
Okay for the price.
The lobby looked great but the room was old. The AC could not keep up. The breakfast did not have as many offerings as other Choice Hotels. Overall 2.4/ 5.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Katie
Katie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 7, 2024
Check in was slow took 20 minutes. The pool is closed but nothing is said about that anywhere. Breakfast looked small and smelled funny, didn't eat. Room was sloppy, stains on beds, bathroom needs fixed etc.
Brittaney
Brittaney, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 21, 2024
William
William, 1-night trip
Verified Expedia guest review
2/10 Poor
Sep 21, 2024
Hotel is very old and stinks. Old carpet, we had roaches in the first room and had to be moved. The same room had mold in the bathroom and old beer cans on top of the armoire. Which means the cleaners hadn’t done a good clean.
Teresa
Teresa, 2-night trip
Verified Expedia guest review
6/10 Good
Aug 6, 2024
Jason
Jason, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Aug 5, 2024
It was ok
We booked last minute. We got a basic room the room was clean but the bed skirt looked as if it had some stains and not pleasant look at the end of the bed . The front desks gentleman where very nonchalant no personality. We booked bc we thought it had a pool but it was either under construction . Breakfast was very bare minimum as well we was out at 7:30 . Literally only had biscuits & gravy waffles 4 apples and a few others like muffins and bagels nothing to brag about .
Terrick
Terrick, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jul 31, 2024
Bed spreads urine and linens were stained. Staff did replaced it with blankets that had holes in it. The breakfast was gross. The staff wasn’t dressed well and one barely spoke English. Will never go back.
Aristidis
Aristidis, 4-night trip
Verified Expedia guest review
2/10 Poor
Jul 27, 2024
It’s smelled bad and I complained. You think they would have offered me a different room but they didn’t. It was also not very clean. Wound not recommend this hotel. I will never ever stay at a comfort inn! Very dissatisfied
RUBEN
RUBEN, 3-night family trip
Verified Expedia guest review
6/10 Good
Jul 22, 2024
First let me say that the room was very clean. The bed was comfortable, linens were nice. However, the pool was not available (was not mentioned on the webpage). Breakfast was out of most stuff by the time I would go down around 7:15am. So the last two mornings I went down before 7am. The bathrooms need updated. Everytime I stepped in the tub I felt it would fall through. I am not that heavy. Water pressure was not good for a shower. The pull didn't work correctly. Looks like they spent the money on nice new floors but didn't update the bathrooms. Definitely not worth the money they are charging nightly.
Sandra
Sandra, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
The only complaint that I had was I came down at 8:30 and all the food was gone they had a hot breakfast but some Ziggy pigs came down there and ate everything they could ate up all the eggs ate up all the sausage drink of all the milk took all the juice boxes so there was no orange juice no nothing the waffles were almost completely out no fruit because they all came down and ate everything they could.
Jonathan
Jonathan, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Jul 12, 2024
I didn't like that I booked the room to find out half hour later I was in so much pain had to go to Dr
Anna you all wouldn't refund my money so I didn't get to stay
Diana
Diana, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 7, 2024
Carpet sticky feeling. Room smells like dirty feet. Brought Farnese and this helped some.
Tara
Tara, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Jul 2, 2024
Stay away from Comfort Inn Franklin TN
Terrible! Pool was closed, breakfast was from 6:30 to 9:30. No food on it after 8:40. Front desk clerk when we checked in was a complete jerk. Water spigot in our room was about to fall off and the whole hotel had a bad smell. Disgusting, will never go back.
Ron
Ron, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jun 30, 2024
Do not recommend this hotel. The facility is outdated, pool was closed. Air conditioner in our room didn’t work. When we got moved to another room, it smelled like cigarette smoke & the toilet seat was stained and disgusting. Ron at the desk was rude. Spend $60 more and stay somewhere nicer.