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Okura Act City Hotel Hamamatsu

4.5 star property
Indulge in luxury with delicious Italian cuisine or unwind with convenient amenities like dry cleaning/laundry services.

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Photo gallery for Okura Act City Hotel Hamamatsu

Exterior
Banquet hall
Lobby
View from room
View from property
In the heart of Naka Ward, Okura Act City Hotel Hamamatsu offers a luxurious retreat. Unwind with dry cleaning/laundry services, enjoy Italian cuisine at one of the 5 on-site restaurants, and take advantage of concierge services. With a grocery store, coffee shop/cafe and hair salon on site guests can indulge in convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Convenience store
  • Laundry service

For families (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
The current price is $133
includes taxes & fees
$121 per night
Mar 2 - Mar 3

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Premium Comfort Floor Corner Double Room, Non Smoking

Premium Comfort Floor Corner Double Room, Non Smoking | Property amenity

Premium Comfort Floor Corner Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Double Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Double Room, Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Twin Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 474 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner Twin Room, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Twin Room, Non-Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 474 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Upper Premier Comfort Floor Superior Twin Room, Non Smoking

View from room

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Bidet
Hair dryer
Private bathroom
  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 538 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Upper Premier Comfort Floor Triple Room, Non Smoking

Upper Premier Comfort Floor Triple Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Upper Premier Comfort Floor Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Bidet
Hair dryer
Private bathroom
  • 377 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Upper Premier Comfort Floor Twin Room, Non Smoking

View from room

Upper Premier Comfort Floor Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Bidet
Hair dryer
Private bathroom
  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Upper Premier Comfort Floor Double Room, Non Smoking

Upper Premier Comfort Floor Double Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Upper Premier Comfort Floor Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Bidet
Hair dryer
Private bathroom
  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Comfort Floor Superior Twin Room, Non Smoking

Premier Comfort Floor Superior Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Comfort Floor Triple Room, Non Smoking

Premier Comfort Floor Triple Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 377 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Comfort Floor Deluxe Triple Room, Non Smoking

Premier Comfort Floor Deluxe Triple Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Deluxe Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 538 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Comfort Floor Deluxe Twin Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 538 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Comfort Floor Twin Room, Non Smoking

Premier Comfort Floor Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 334 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Comfort Floor Casual Twin Room, Non Smoking

Premier Comfort Floor Casual Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Casual Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

View from room

Standard Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 333 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

View from room

Standard Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 377 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room for single use, Non Smoking

View from room

Standard Twin Room for single use, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Toilet with electronic bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 334 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite Room

Suite Room | In-room safe, desk, soundproofing, iron/ironing board

Suite Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
  • 947 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Property entrance

HOTEL SUI HAMAMATSU

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
9.2 out of 10, Wonderful, 169 reviews
The price is $60
includes taxes & fees
$55 per night
Mar 10 - Mar 11
HOTEL SUI HAMAMATSU
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About the neighborhood

Map
111-2 Itaya-machi Chuo-ku, Hamamatsu, Shizuoka-ken, 430-7733

What's nearby

  • Hamamatsu Museum of Musical Instruments - 2 min walk
  • Act Tower - 2 min walk
  • Hamamatsu Observation Deck - 3 min walk
  • Hamamatsu Castle - 2 min drive
  • Hamamatsu Arena - 3 min drive

Getting around

  • Mt. Fuji - Shizuoka Airport (FSZ) - 60 min drive
  • Chubu Centrair Intl. Airport (NGO) - 116 min drive
  • Hamamatsu Station - 8 min walk
  • Mikuriya Station - 33 min drive
  • Torii Station - 34 min drive

Restaurants

  • ‪フレッシュネスバーガー浜松アクトシティ店 - ‬5 min walk
  • ‪マイン・シュロス - ‬3 min walk
  • ‪フィガロ - ‬2 min walk
  • ‪珈琲館浜松アクトプラザ店 - ‬1 min walk
  • ‪中国料理桃花林 - ‬1 min walk

About this property

Okura Act City Hotel Hamamatsu

At Okura Act City Hotel Hamamatsu, you'll be within a 15-minute drive of Lake Hamana. For a bite to eat, guests can check out レストラン フィガロ, one of 3 restaurants, which serves Italian cuisine and is open for breakfast, lunch, and dinner. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 322 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1000 per night; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1994
  • Safe-deposit box at front desk
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

レストラン フィガロ - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
中国料理 桃花林 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
鉄板焼 さざんか - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
ザ・シーズンカフェ - This café serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2600 for adults and JPY 1500 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs JPY 1000 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the hot tub, and guests under 7 years old are only allowed in the swimming pool with adult supervision

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

Also known as

Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu

Frequently asked questions

Does Okura Act City Hotel Hamamatsu offer free cancellation for a full refund?

Yes, Okura Act City Hotel Hamamatsu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Okura Act City Hotel Hamamatsu?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Okura Act City Hotel Hamamatsu?

Yes. Self parking costs JPY 1000 per night. RV/bus/truck parking is available.

What are the check-in and check-out times at Okura Act City Hotel Hamamatsu?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Are there restaurants at or near Okura Act City Hotel Hamamatsu?

Yes, there are 3 onsite restaurants, featuring Italian cuisine.

What's the area around Okura Act City Hotel Hamamatsu like?

Okura Act City Hotel Hamamatsu is in Naka Ward, a short 8-minute walk from Hamamatsu Station and 2 minutes' walk from Act City Hamamatsu.

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Okura Act City Hotel Hamamatsu Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

great hotel!
Toshiaki, 1-night trip

10/10 Exceptional

Friendly staff, clean, beautiful hotel Excellent breakfast buffet
Dale, 2-night trip

8/10 Very good

Okura is an elegant and classic hotel situated centrally next to Hamamatsu station. The location is very convenient to nearby dining options. Currently there is construction going on so some of the restaurants are inaccessible. I would recommend to the management to consider improving the skills of the concierge/bell desk staff to assist international guests also.
2-night trip

8/10 Very good

Great location
Robin, 2-night trip

10/10 Exceptional

We stayed for two nights. Our room was spacious and it offered a beautiful view of the city. The hotel is near Hamamatsu station. We are glad to have selected this hotel for our trip.
Andy, 2-night trip

10/10 Exceptional

Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful.
Kacy, 2-night trip

10/10 Exceptional

Great hotel, the view of Hamamatsu is fantastic.
Timothy, 1-night trip

8/10 Very good

Good stay
We had a good stay at this hotel, the rooms are a bit dated and there are limited options in the complex, apart from the hotel restaurants, two of which are closed. Comfortable rooms with magnificent views. Concierge was unable to book a trip to the Yamaha museum, which seemed strange.
Neil, 2-night trip

10/10 Exceptional

The location is very convenient
YIFANG, 1-night trip

10/10 Exceptional

Great place. Excellent view from room
Vicki, 3-night trip

10/10 Exceptional

This is my favorite place stay when visiting Hamamatsu. It is very convenient to the station, shopping, and restaurants. The rooms are spacious and comfortable. I recently stayed 10 nights and my only negative is there are no self-service laundry facilities onsite for guests.
Barry, 7-night trip

8/10 Very good

The hotel and stay is very good. Can add more vegetarian options in breakfast.
Prayag, 14-night trip

10/10 Exceptional

Excellent
Clean and comfortable hotel.
1-night trip

10/10 Exceptional

Very good service
KutYee Nelson, 2-night trip

10/10 Exceptional

Good hotel for a great price
We paid a very reasonable rate for a room with a queen size bed on a higher floor with an excellent view. The hotel check in was easy and all staff were courteous and helpful during our tay. We even booked in room massages that were very good. We came for the kite festival and booked this hotel because it had good reviews and is located right next to the Hamamatsu train station.
Fara, 2-night trip

10/10 Exceptional

Sauna and bath was not as good as I expected
EDDIE, 2-night trip

8/10 Very good

good place to stay at Hamamatsu with nice views and prime location but the facility is fairly outdated. As the elevator going really slow for the one going up to 40 stories, and water from shower being too insufficient to call it adequate.
R., 1-night trip

10/10 Exceptional

Absolute amazing. Superb room on floor 40.
KEITH, 2-night trip

10/10 Exceptional

Great
We got upgraded to a bigger room and was welcomed by a paranomic view. The hotel location is just 8mins walk to the Hamamatsu station. Amenities were a 9/10 due to the fact that we are provided those small bottles of shampoo, body lotion etc which may not be so environmental friendly.
Lay Keng, 1-night trip

8/10 Very good

The hotel is conveniently located close to the JR Hamamatsu station and the bus terminal. The staff was friendly and quick to support. The interior of the hotel has a sort of regal, grandiose and mid 1990s decor. The room I stayed in was reasonably large, 1 king size bed, but the furniture, electronics and bathroom is a bit dated when compare to some of the contemporary hotels in Tokyo and Kyoto. I didn’t try the restaurants in the hotel as there were many eating options around the hotel.
Joey, 2-night trip

6/10 Good

What i DID NOT LIKE was, i paid so much money for the air conditioner not to work properly and it was hot inside the room. also, it promotes POOL for customers but you have to pay for the pool 2000 yen everytime you use. this is not good. I also asked for another room because it was hot, and the staff did not want to change my room becuase the hotel was full.
Raul, 4-night trip

10/10 Exceptional

Minoru, 1-night trip

10/10 Exceptional

海側のお部屋に宿泊しましたが、新幹線を上から眺めれる珍しい景色を楽しむことができました。30階以上に泊まれますが、その中でも低層階なら少し新幹線や貨物列車の音が聞こえてくるかもしれません。
2-night trip

10/10 Exceptional

古いけど清潔！さすがオークラ
最近、この価格帯のホテルに仕事で使うけど新しくても浴室にカビとかあたり前！ 本当の意味で、清潔な日本のホテルは、少なくなってきたと思う。 そんな中、さすがのオークラ。 築年数のぶんバスタブの古さは感じたけど、洗面所の細かいところまで掃除の行き届いてる清潔さが素晴らしい。 大変快適でした。
1-night trip

10/10 Exceptional

Naga Hari Krishna, 5-night trip

General property information

Travelers Say
"The view from the room is excellent because our room was on the 39th floor."
Reasons to Book
Beautiful Rooms & The View
Check-In Time
3:00 PM
Check-Out Time
11:00 AM