Can Aulí Luxury Retreat - Adults Only is a great choice for a stay in Pollensa. You can indulge in sports massages, body wraps, or Ayurvedic treatments, and Can Aulí Gastro Bar serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a seasonal outdoor pool, and a snack bar/deli. Fellow travelers say great things about the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
21 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 14
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Free offsite parking nearby
Street parking available
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
What to do
Ecotours
Hiking/biking trails nearby
Snorkeling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Communal living room
Seasonal outdoor pool
Spa services
Reusable tableware only
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Sleep well
Pillow menu
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include sports massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology.
Dining
Can Aulí Gastro Bar - This bistro serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night, up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
Airport shuttle service is offered for an extra charge of EUR 215 per vehicle (one-way, maximum occupancy 3)
Renovations and closures
The property is closed between December 11 and February 1.
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
The seasonal pool is open from April to October
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Can Aulí Luxury Retreat
Can Auli Retreat Pollensa
Can Aulí Luxury Retreat - Adults Only Hotel
Can Aulí Luxury Retreat - Adults Only Pollensa
Can Aulí Luxury Retreat - Adults Only Hotel Pollensa
Frequently asked questions
Is Can Aulí Luxury Retreat - Adults Only currently open?
The property is closed between December 11 and February 1.
Does Can Aulí Luxury Retreat - Adults Only offer free cancellation for a full refund?
Yes, Can Aulí Luxury Retreat - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Can Aulí Luxury Retreat - Adults Only?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Can Aulí Luxury Retreat - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Can Aulí Luxury Retreat - Adults Only?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Can Aulí Luxury Retreat - Adults Only?
Yes, an airport shuttle is available. The charge is EUR 215 per vehicle one-way.
What are the check-in and check-out times at Can Aulí Luxury Retreat - Adults Only?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-out is available.
What is there to do at Can Aulí Luxury Retreat - Adults Only and nearby?
Have fun with nearby activities like hiking and snorkeling. Additional recreation onsite includes ecotours. Enjoy amenities like a seasonal outdoor pool, a Turkish bath, and spa services. Can Aulí Luxury Retreat - Adults Only also has a garden.
Are there restaurants at or near Can Aulí Luxury Retreat - Adults Only?
Yes, there's an onsite restaurant, Can Aulí Gastro Bar.
What's the area around Can Aulí Luxury Retreat - Adults Only like?
Can Aulí Luxury Retreat - Adults Only is a short 2-minute walk from Museu de Pollença and 4 minutes' walk from Placa Major.
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 1, 2024
White lotus
Lovely hotel, very upscale "white lotus" atmosphere. amazing service, had an excellent time. One complaint: the cheapest rooms are very small, wish I had upgraded.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Loved our stay
Gorgeous property tastefully decorated.
Very peaceful and relaxed atmosphere.
Excellent staff
Lisa
Lisa, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2024
Perfect stay and very competent staff
Lulu
Lulu, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
Despite the fact that there is no parking and no valet service, everything else was excellent!
Marios
Marios, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2024
Allison
Allison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 14, 2024
This was an amazing property and experience. The hotel itself is modern, clean, and absolutely beautiful. The breakfast was fresh and homemade. We enjoyed the pool daily and the team was very attentive, always ensuring we are well looked after. The turndown service was always a nice surprise as to what local
treat would be left at our beside. We can’t thank Haydn enough for his and his team’s hospitality during our stay. I highly recommend staying here and or any IT Mallorca property. We will be back!
Shannon
Shannon, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2024
My husband and I had a fantastic stay at Can Auli. We were able to fully recharge with their hospitality and attention to detail. From breakfast to poolside, we were treated like VIPs. They even surprised us with a birthday cake and a personal note. We will definitely consider returning next year to this beautiful hotel and town in Mallorca.
Timothy
Timothy, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 6, 2024
We loved the contemporary style of the hotel. The rooms were beautiful and we were impressed by the attention to detail throughout the hotel. The staff were extremely helpful and nothing was too much trouble and this applied to reception, waiting staff and housekeeping. The location was perfect, a few minutes away from shops, bars and restaurants. The only slight negative would be that the menu was rather limited without much choice for dining in the evening which was a pity as we would have liked to have spent more evenings in the hotel. The food we did have in the hotel was of the best quality and delicious. The gift of sweets was a lovely touch. THANK YOU and Congratulations on an amazing hotel - a secret oasis.
jennifer Lynn
jennifer Lynn, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 3, 2024
Darci
Darci, 5-night trip
Verified Expedia guest review
10/10 Exceptional
May 17, 2024
Excellent hotel, clean, really excellent service. The staff is very attentive, a rich and indulgent breakfast. A quiet area and at the same time close to interesting sites with very good restaurants within walking distance.
Avraham
Avraham, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 28, 2024
An oasis in Pollenca
A welcoming oasis from the moment we arrived until we left. The staff were so accommodating, the room clean and comfortable with excellent facilities and the breakfast was superb. We hope to come back!
Declan
Declan, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 27, 2024
Exquisite
This is an elegant, peaceful, beautifully restored historic property in the town of Pollenca. Here the staff anticipates all your needs with a smile, making for a perfect stay.
Mary
Mary, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2023
Beautiful hotel in a lovely setting. Decoration and amenities top quality and the little touches like homemade sweet treats with turn down were a wonderful touch. Staff couldn’t have been more helpful. We will definitely be returning (when the pool is a little warmer)
Tamsin
Tamsin, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 13, 2023
Maria F
Maria F, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2023
Relaxed Short Stay
This is a lovely relaxing hotel. The staff are amazing helpful and friendly. Wish we could have stayed longer.
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2023
10/10
LOVED Can Auli. Stunning hotel in a charming little village. Truly a little oasis. Walking distance to the Sunday market and several local restaurants for dinner. Easily drivable to many other towns and local attractions so a great location if you want to check out that part of the island. The staff was very hospitable - Mateo at the front desk was great, alongside the rest of the staff we encountered. Lastly, the breakfast was amazing!!! 10/10 breakfast experience, love the open kitchen concept and everything was delicious. We definitely plan on coming back to Pollença and when we do we can't wait to stay at Can Auli again!
Lindsay
Lindsay, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2023
Not only is this retreat so aesthetically pleasing, the staff and service are top notch. I would recommend this place and definitely return
Anne
Anne, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 7, 2023
Very beautiful property, nice staff but did not receive the Expedia benefit which was a bottle of sparkling wine on our stay.
Natalie
Natalie, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2023
The hotel is simply beautiful and so stylish. The pool is small but perfect for a cooling dip. We thoroughly enjoyed our short stay and would love to return!
Ayshea
Ayshea, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2023
Service was old world amazing… Hotel is very walkable to all shops and restaurants. Very quiet and relaxing. Nice pool and massage was excellent. Couple things to know: some of the rooms have STEEP stairs to get to the room and you have to take a taxi to the beach. If renting a car, try to rent a small one. Roads in town are quite narrow.
ellen
ellen, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2023
Service was friendly prompt and fantastic. Incredible service... Matheo was very knowledgeable and helpful. absolutely a pleasure for us to stay on our Anniversary! Great job!!
Trent
Trent, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2023
Beautiful hotel, staff very friendly and helpful , location was great and breakfast excellent.
The only negative is that the number of sun loungers is very limited given the number of rooms which isn’t ideal
crawford
crawford, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2023
Deborah E
Deborah E, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 15, 2023
Scott
Scott, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 3, 2023
We loved to stay at Pollença, great little town!
The hotel was awesome and the staff is helpful in every way possible, they really go the extra mile.
Rooms are very comfortable!
The house is beautiful.