See all properties

Novotel Surfers Paradise

4.5 star property
Luxury hotel with outdoor pool, connected to a shopping center, near Cavill Avenue

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Surfers Paradise

Exterior
Exterior
View from room
Exterior
Beach/ocean view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • 24/7 front desk
  • Parking available
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Self parking
  • Spa tub
  • Pool bar
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The price is $119
includes taxes & fees
$108 per night
Dec 18 - Dec 19

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Room, 1 King Bed, Jetted Tub, View

Superior Room, 1 King Bed, Jetted Tub | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Jetted Tub, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room, 2 Double Beds, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, View

Deluxe Double Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds, View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Multiple Beds (Family)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, Multiple Beds (Family)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds (Family)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room, Multiple Beds (Family)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 462 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Jetted Tub, Ocean View

Eco-friendly toiletries, hair dryer, towels

Executive Room, 1 King Bed, Jetted Tub, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 377 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Crowne Plaza Surfers Paradise, an IHG Hotel

Pool
Airport transfer
Parking available
Free WiFi
8.6 out of 10, Excellent, (1058)
The price is $118
includes taxes & fees
$107 per night
Dec 18 - Dec 19
Crowne Plaza Surfers Paradise, an IHG Hotel
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD, 4217

What's nearby

  • Cavill Avenue - 2 min walk - 0.2 km
  • Slingshot - 2 min walk - 0.2 km
  • Chevron Renaissance - 3 min walk - 0.3 km
  • Surfers Paradise Beach - 4 min walk - 0.3 km
  • SkyPoint Observation Deck - 5 min walk - 0.5 km

Getting around

  • Coolangatta Airport (OOL) - 38 min drive
  • Varsity Lakes Station - 15 min drive
  • Helensvale Station - 21 min drive
  • Pimpana Ormeau Station - 26 min drive
  • Cypress Avenue Station - 9 min walk
  • Florida Gardens station - 21 min walk

Restaurants

  • ‪Surfers Paradise Beergarden - ‬2 min walk
  • ‪Love Italy - ‬3 min walk
  • ‪Surfers Paradise Surf Life Saving Club - ‬1 min walk
  • ‪Milky Lane - ‬2 min walk
  • ‪Baskin-Robbins - ‬2 min walk

About this property

Novotel Surfers Paradise

Novotel Surfers Paradise is a great choice for your beach stay in Gold Coast, putting you near activities like surfing/body boarding. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center and an outdoor tennis court. BLVD Cafe & Bar serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a poolside bar, a spa tub, and a snack bar/deli. Fellow travelers say great things about the comfortable beds and helpful staff. Public transportation is close by: Cypress Avenue Station is just 9 minutes by foot.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Portuguese, Spanish, Thai

At a glance

Hotel size

  • 408 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 1.4 percent for credit card payments
  • Front desk staff will greet guests on arrival
  • During the renovation period (now - September 30, 2025), the swimming pool will be open limited hours on weekdays (4-10 PM); weekend and school holiday pool access remains unchanged.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (AUD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu
  • Pool gate

What to do

  • Beach nearby
  • Golfing nearby
  • Surfing/body boarding nearby

Working away

  • 6 meeting rooms
  • Computer station
  • Conference space (6749 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Heated pool
  • Shopping mall on site
  • Spa tub
  • Outdoor tennis court
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 79
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Accessible shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 472
  • Wheelchairs available on site
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

BLVD Cafe & Bar - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Breakfast on 1 - This restaurant serves breakfast only. Open select days.

Fees & policies

Refundable deposits

  • Cash deposit: AUD 200 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 28 to 39 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Renovations and closures

The property will be renovating from April 15 2024 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Parking

  • Covered self parking costs AUD 22 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Grand Chancellor
Grand Chancellor Surfers Paradise
Novotel Surfers Paradise Hotel
Surfers Paradise Grand Chancellor
Hotel Grand Chancellor Surfers Paradise Gold Coast
Novotel Surfers Paradise Hotel
Novotel Surfers Paradise Surfers Paradise
Novotel Surfers Paradise Hotel Surfers Paradise

Frequently asked questions

Does Novotel Surfers Paradise offer free cancellation for a full refund?
Yes, Novotel Surfers Paradise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Surfers Paradise?
Yes, there's an outdoor pool.
Are pets allowed at Novotel Surfers Paradise?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Surfers Paradise?
Yes. Self parking costs AUD 22 per day. Parking spots may be limited.
What are the check-in and check-out times at Novotel Surfers Paradise?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Novotel Surfers Paradise?
No, this hotel doesn't have a casino, but The Star Gold Coast (4-min drive) is nearby.
What is there to do at Novotel Surfers Paradise and nearby?
Practice your swing on the tennis courts. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Novotel Surfers Paradise also has a fitness center and a picnic area, as well as a garden.
Are there restaurants at or near Novotel Surfers Paradise?
Yes, there's an onsite restaurant, BLVD Cafe & Bar.
Does Novotel Surfers Paradise have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Novotel Surfers Paradise like?
Novotel Surfers Paradise is located near Surfers Paradise Beach in Surfers Paradise, a short 9-minute walk from Cypress Avenue Station and 5 minutes' walk from SkyPoint Observation Deck. Travelers say the local area is very central with fantastic beaches.

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

It was amazing!
Safa, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very happy
Beds very comfortable great location. Stay again
Katie, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Just ok
Tram, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We only stayed one night but it was really lovely hopefully we can return one day
Roslyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robyn, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Older hotel but great location and views!
rachael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Olga, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love This Hotel
I loved this hotel! The pool was amazing, location incredible! Staff so friendly, and the amenities so great! I really really loved this hotel and will for sure stay there again when we come back.
Star, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Femi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely place to chill
Lovely place, spa in room great. Close to shops and markets.
1-night trip
Verified Hotels.com guest review

2/10 Poor

YangYang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Berlinda, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Location, location, location
Sai Leung, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Overall an amazing stay. Concierge Vinnie is spectacular
Dale, 3-night family trip
Verified Wotif guest review

8/10 Very Good

The rooms were clean and breakfast buffet was good and had a nice spread and variety. More indian food options would be nice to have
deepa, 3-night family trip
Verified Lastminute guest review

6/10 Good

Hotel meets basic requirements for stay. It can definitely improve. Nice location.
Dennis, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The staff was very accommodating and the breakfast buffet was great. Location was perfect, just above the shopping centre and easy walk to any restaurants. The facilities and room need a bit of update but overall very happy with the stay!
Huiying, 5-night family trip
Verified Expedia guest review

2/10 Poor

The property was dirty. It had a pube on the back of the bathroom door, the receptionist even said it was disgusting. I left my room after 1 night and went to another hotel. The Wifi is 3rd world standard, the old 3G network was faster. I had to hotspot off my own phone to do my work. I complained to reception, and told her I was leaving, she advised that a manager would contact me, no one did. Seriously embarrassing.
Nazih, 2-night business trip
Verified Wotif guest review

4/10 Fair

Excellent location is the only positive for this hotel. The room had crisp packets and food on the floor. There are better places to stay round here.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Not great for families. Hoons could be heard in their cars into the early hours of the morning. Microwave would have been good to heat up my son's dinner.
Stacey, 1-night trip
Verified Expedia guest review

8/10 Very Good

Margaret, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Staff were friendly and helpful. Budget option to save with the go green room cleaning - love the idea! Bathroom little scummy but rest of the room was spotless, beds comfy. Kids loved the casting option to watch movies. Maybe more family table n chairs for outside hotel meals, otherwise had everything we needed.
Teresa, 7-night family trip
Verified Wotif guest review

8/10 Very Good

It would be handy to have a toaster and microwave in each room. Especially for children who want different snacks , toast etc. it’s not always convenient to go down stairs to shops and it becomes very expensive to buy every meal etc.
Allisa Marree, 4-night family trip
Verified Wotif guest review

General property information

Travelers Say
"Great facilities and the location superb."
Reasons to Book
Nice Bathroom & Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
11:00 AM