2/10 Poor
Mar 19, 2024
The property didn’t have our booking so after 1/2h waiting around not knowing what was happening, they arranged another room somewhere else for us. The other hotel was much cheaper and not as nice so we agreed as long as we had a compensation for the inconvenience and price difference it was fine. The owner agreed to give us free dinner and breakfast. The next day they gave us the bill for both, plus asked us to pay for the new room threatening to call the police (but I had already paid Expedia). Awful experience. Beautiful views in that area but can’t walk anywhere, would need tuk tuk to go anywhere. Save yourself the stress and extra payment and book somewhere else
Sophie
Sophie, 1-night family trip
Verified Expedia guest review