Manthabiseng National Convention Centre - 3 min drive - 2.8 km
Maseru Golf Course - 3 min drive - 3.2 km
Getting around
Maseru (MSU-Moshoeshoe I Intl.) - 48 min drive
Airport shuttle (surcharge)
Restaurants
KFC - 19 min walk
Lancer's Inn - 17 min walk
Ouh La La - 17 min walk
Renaissance Cafe - 3 min drive
Piri Piri Cozinha Portuguêsa - 4 min drive
About this property
City Stay West
When visiting Maseru, City Stay West is a great choice to consider. Guests will have free perks like WiFi and self parking.
Languages
English
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open Sunday - Thursday (6:00 AM - 11:00 PM) and Friday - Saturday (6:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
Facilities
Garden
Room amenities
Be entertained
40-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Microwave
Free tea bags/instant coffee
More
Daily housekeeping
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately LSL 120 for adults and LSL 80 for children
Airport shuttle service is offered for an extra charge of LSL 150 per person (one-way)
Children & extra beds
Airport shuttle for children between the ages of 5 and 12 costs LSL 100 (one-way)
Policies
This property accepts credit cards, debit cards and cash.
Also known as
City Stay West Maseru
City Stay West Bed & breakfast
City Stay West Bed & breakfast Maseru
Frequently asked questions
Does City Stay West offer free cancellation for a full refund?
Yes, City Stay West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Stay West?
Sorry, pets aren't allowed.
Is parking offered on site at City Stay West?
Yes, there's free self parking.
Is airport shuttle service offered by City Stay West?
Yes, an airport shuttle is available. The charge is LSL 150 per person one-way.
What are the check-in and check-out times at City Stay West?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.
What is there to do at City Stay West and nearby?
City Stay West has a garden.
What's the area around City Stay West like?
City Stay West is a short 15-minute walk from Royal Palace and 17 minutes' walk from Maluti Mountains.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 17, 2024
Rajeev
Rajeev, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 19, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 18, 2024
The hotel was clean and the staff was very nice. Not a great location. But in Maseru, is there such a thing as a good location?
Chris
Chris, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Marie Noele Pamela
Marie Noele Pamela, 6-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 5, 2020
It’s quite but they seem never to get the internet working I was down for the whole week I spent there
Pelo
Pelo, 1-night business trip
Verified Expedia guest review
2/10 Poor
Nov 17, 2020
I booked bed and breakfast and when I got there they said it is not included after showing them the booking they said I checked in late and I must have ordered the breakfast but they will get it for the next day. The next day they just said I don't have breakfast so I did not get.
Liars
Peter
Peter, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Feb 9, 2020
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 30, 2019
Perfect stay
It was perfect. Safe and friendly environment.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 27, 2019
Economical convenient relaxing
Wonderful staff good location nice and quiet staff are always ready to see to your needs