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HI Hotel International Hamburg

4.0 star property
Riverfront hotel with bar/lounge, near Hamburg Cruise Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HI Hotel International Hamburg

Reception
Studio Suite | Living area | 90-cm flat-screen TV with satellite channels, TV, offices
Executive Studio Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk
Front of property
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour business center
  • Conference center
  • Business center
  • 17 meeting rooms
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The price is $75
includes taxes & fees
$70 per night
Jan 9 - Jan 10, 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio Suite

Studio Suite | Living area | 90-cm flat-screen TV with satellite channels, TV, offices

Studio Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Twin Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Twin Room

Basic Twin Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Basic Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Triple Room

Executive Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Executive Triple Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, down comforters, in-room safe, desk

Triple Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
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About the neighborhood

Map
Billwerder Neuer Deich 14, Hamburg, HH, 20539

What's nearby

  • Mehr!-Theater am Großmarkt - 4 min drive
  • Hamburg City Hall - 6 min drive
  • Miniatur Wunderland - 6 min drive
  • Hamburg Cruise Center - 6 min drive
  • Elbe Philharmonic Hall - 7 min drive

Getting around

  • Hamburg Airport (HAM) - 33 min drive
  • Hasselbrook Station - 7 min drive
  • Elbbrücken Station - 9 min walk
  • HafenCity Universität Hamburg Station - 28 min walk
  • Rothenburgsort S-Bahn - 16 min walk
  • Hammerbrook S-Bahn - 19 min walk
  • HafenCity Universität Station - 27 min walk

Restaurants

  • ‪Maya Kaffeerösterei - ‬19 min walk
  • ‪Entenwerder1 - ‬12 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Restaurant Elbgarten - ‬1 min walk
  • ‪Hamburger Food Market - ‬4 min drive

About this property

HI Hotel International Hamburg

When you stay at HI Hotel International Hamburg, you'll be within a 10-minute drive of Hamburg City Hall and Miniatur Wunderland. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Hamburg Cruise Center and Elbe Philharmonic Hall are within a short drive. Fellow travelers say good things about the helpful staff.

Languages

English, French, German, Russian

At a glance

DONE

Hotel size

    • 385 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 22 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 17 meeting rooms
  • Computer station
  • Conference center (8923 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Room amenities

Be entertained

  • 90-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Bathtub only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Windfang - Onsite pub.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered self parking costs EUR 22 per day
  • Parking height restrictions apply

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hamburg Holiday Inn
Holiday Inn Hamburg
Holiday Inn Hotel Hamburg
Holiday Inn Hamburg Hotel
Holiday Inn Hamburg Hotel Hamburg

Frequently asked questions

Does HI Hotel International Hamburg offer free cancellation for a full refund?
Yes, HI Hotel International Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HI Hotel International Hamburg?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at HI Hotel International Hamburg?
Yes. Self parking costs EUR 22 per day. Parking spots may be limited.
What are the check-in and check-out times at HI Hotel International Hamburg?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at HI Hotel International Hamburg?
No, this hotel doesn't have a casino, but Casino Esplanade (6-min drive) is nearby.
What's the area around HI Hotel International Hamburg like?
HI Hotel International Hamburg is located by the river in Hamburg-Mitte, a short 9-minute walk from Elbbrücken Station and 5 minutes' walk from Elbe.

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

Breakfast is great but the facility is very decayed. Carpets and curtains are stained and broken - they seem at least 20 years old. The location is bad for a tourist. Cabs are difficult to get and take a long time. Not walkable to downtown and touristic destinations. It feels like a cheap college dorm. I think people actually live in it. Definitely not the price Expedia found for us.
Mario, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

.
Michel, 1-night trip
Verified Expedia guest review

2/10 Poor

Artur, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Location
Daniel, 1-night trip
Verified Expedia guest review

8/10 Very Good

Dawn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great service, clean,,good location.
Yevgeniy, 1-night trip
Verified Travelocity guest review

2/10 Poor

This hotel fails the basics
The word that most aptly describes this hotel is "worn". It appears to have built in the late 80's or early 90's and I don't think there has been a single refurbishment effort made since. The carpets are near threadbare, the walls are in dire need of a paint job, and I don't think a single piece of furniture in the room was undamaged, though for the most part it was still functional. There were too few wall sockets to charge more than one phone without disconnecting lamps and right outside the room one wall lamp flickered and another was burnt out, but the one unforgivable crime was the state of the madras. There were 2 single madrases to a double bed (which is apparently the German way). Both were of dubious quality, but while one was at least still firm the other was so worn and soft that you basically fell into it like a waterbed leading to me waking up the next morning with back pain. The bed is the one thing that MUST be okay, otherwise nothing is okay, when we complained we were told that there was nothing to be done, how a hotel this size doesn't have a few reserve madrases on hand is beyond me, but dealing with breakages is, as we have already established, a non-priority at the Holiday Inn. Even if everything else had been top notch, a faulty bed earns you one star, so that is what this hotel is getting. Do not stay at the Holiday Inn if you have other options.
Rune, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was absolutely lovely inside. Gorgeous artworks, modern and spacious lobby. The restaurant and bar was amazing and staff were friendly and attentive. The food was great and the service too. Our room was simple and very clean, perfect for what we needed. The view was not too bad, the area its in looks run down, with derelict buildings and graffiti and sewage smells to one side amd a nice park and the river to another. I mean its close to a motorway and train station...good transport links so we hopped on and off of the trains, we couldn't fault the public transport system. Not sure how safe i felt walking back under the motorway at night-time, but didnt see many people. The hotel felt very safe and I would return again. Thanks for having us Hamburg!
gemma, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Okay
On the outskirts of the city centre but easy transport links. Hotel reception staff very professional and efficient. The triple room we had had a lovely view overlooking the river but was rather dated. Mattress edge was rather saggy. Didn't have breakfast as at €20 each it's far too expensive. Housekeeping could have been better, didn't replace coffee sachets or toiletries.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

It is just ok. Nothing special.
Mafidul, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Kristina, 1-night trip
Verified Expedia guest review

4/10 Fair

Very weak location and disappointing service.
I was very disappointed with this hotel. Location is very weak and surrounding does not look great. You have to take taxi or public transport as walking - despite not long distance - to center is not very pleasant. Service was quite weak as there are in the reception generally young and not very experienced staff. Breakfast is expensive (20 Euros) in comparison to other hotels in Germany. Unfortunately, there is no other option close to hotel. The cost of the hotel is very high comparing to value, which offers. I do not understand why it has 4 stars... I will never stay again in that Holiday Inn.
Jacek, 3-night trip
Verified Hotels.com guest review

6/10 Good

Klaus, 1-night trip
Verified Hotels.com guest review

6/10 Good

too expensive for a broken mattress
The hotel doesn't even deserve 3 stars, let alone 4. We paid for a triple room with 3 single beds, and got 2 beds and an extra bed with 2 mattresses that can be joined, height 30 cm from the floor. When I tried to ask for a 3rd normal bed, they were not interested, instead they said that Hotels charged me for 3 single beds and that I should complain to them, because they don't have another room. The maximum unprofessionalism of the manager who says that I am breaking my back for 3 nights in a room that costs 431 euros for 3 days without breakfast. Overpriced for the overall service, location and facilities, which are not there as if you were in a one-star hotel.
Olga, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Josiah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sehr freundliches Personal
Bianca, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Mohammed, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great IHG Hotel
Great hotel, friendly staff, underground paid parking on site, several excellent restaurants down the street...
Stephen C, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Lourdes, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location was perfect. Area was quiet with a habor view with access to restaurants, public transportation and walking trails.
Sharon, 11-night trip
Verified Expedia guest review

8/10 Very Good

Randy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Oleksandra, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The staff was very pleasant and helpful I felt the room could have been cleaned better on the days I was there the breakfast buffet had a wide variety and tasty
Michelle, 9-night trip
Verified Expedia guest review