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The Marco Polo

4.0 star property
Suburban West Mackay hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Marco Polo

Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Front of property
Standard Twin Room, Multiple Beds | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Family Room | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Spa Room | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Laundry facilities
    Laundry facilities
Main amenities
  • Weekly housekeeping
  • Outdoor pool
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Laundry facilities
  • Coffee/tea maker
  • Bathtub or shower
The price is $75
includes taxes & fees
$69 per night
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Family Room

Deluxe Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Family Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 474 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Standard King Room

Standard King Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spa Room

Deluxe Spa Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Spa Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room, Multiple Beds

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe King Room

Deluxe King Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Multiple Beds

Deluxe Twin Room, Multiple Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room, Multiple Beds

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Family Room

Standard Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room

Highlights

Air conditioning
Refrigerator
TV
Ceiling fan
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Standard Family Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Family Room

  • Sleeps 4
  • 1 Twin Bunk Bed and 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Spa

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Spa

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Family Room

  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Twin Bed and 1 King Bed

View all photos for Deluxe King

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Mackay Resort Motel

Pool
Free parking
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (895)
The price is $98
includes taxes & fees
$89 per night
Dec 1 - Dec 2
Mackay Resort Motel
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About the neighborhood

Map
46 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Caneland Central - 2 min drive - 1.7 km
  • Mackay Enertainment and Convention Centre - 2 min drive - 1.7 km
  • Bluewater Lagoon - 2 min drive - 2.0 km
  • Harrup Park - 3 min drive - 2.6 km
  • Mackay Base Hospital - 3 min drive - 2.6 km

Getting around

  • Mackay, QLD (MKY) - 7 min drive
  • Mackay Station - 5 min drive
  • Mapalo Station - 16 min drive
  • Aminungo Station - 19 min drive

Restaurants

  • ‪The Coffee Club - ‬2 min drive
  • ‪KFC - ‬12 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Austral Hotel - ‬2 min drive
  • ‪Red Rooster - ‬20 min walk

About this property

The Marco Polo

When visiting Mackay, The Marco Polo is a great choice to consider. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Fellow travelers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 38 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 3 percent for credit card payments
  • The front desk is open daily from 7:00 AM - 9:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 22-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Weekly housekeeping
  • Restaurant dining guide

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 15.0 per stay

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Also known as

Best Western Marco Polo Mackay Motel
Best Western Marco Polo Motel
Best Western Marco Polo
The Marco Polo Hotel
The Marco Polo West Mackay
Best Western Marco Polo Mackay
The Marco Polo Hotel West Mackay

Frequently asked questions

Is there a pool at The Marco Polo?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at The Marco Polo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Marco Polo?
Yes, there's free self parking.
What are the check-in and check-out times at The Marco Polo?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Express check-out is available.
What is there to do at The Marco Polo and nearby?
The Marco Polo has an outdoor pool.
What's the area around The Marco Polo like?
The Marco Polo is in West Mackay, a short 20-minute walk from Jubilee Park.

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Eddie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable and great value
Marlene, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Terry, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Happy as
Tracy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service, beautiful spa room, excellent meal
Peter, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Diane, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ashly, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet, clean and comfortable
Great for a one night stop over on our road trip. Very clean and quiet, comfy bed and pillows, everything we needed including microwave and fridge. Have stayed before, will stay again.
Joyce, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Last minute stop in overnight travelling north , clean, easy, accessible, dining , good price , comfortable Thanks
Raymond, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great place to stay, comfortable bed and quiet. easy parking and great little restaurant with excellent food and service
Jeff, 1-night romance trip
Verified Wotif guest review

8/10 Very Good

The managers and team made me feel at home. In walking distance to shops and clubs and the rate for a 3 day stay is very reasonable. I've stayed in half a dozen places in Mackay on previous trips but the Marco Polo will now be my definate go to.
Doug, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room. Easy and friendly check in. Comfy soft bed and good water pressure in the shower. Couple of little maintainence things need to be done, but overall a great value room. Not a lot of food options within walking distance, although there is a restaurant onsite and KFC 1km up the road.
Christian, 2-night business trip
Verified Wotif guest review

10/10 Exceptional

Sam, 1-night trip
Verified Wotif guest review

10/10 Exceptional

nick, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Great room bed fantastic food was magnificent close to everything. Will be back
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a fantastic stay at the Marco! Check-in was a breeze. The lady working at the front desk was super helpful. Beds were super comfy. Clean room. We will be definitely staying here again next time we are in Mackay. :)
Melissa, 1-night trip with friends
Verified Travelocity guest review

8/10 Very Good

Parking close to unit,
Michael, 6-night trip
Verified Wotif guest review

10/10 Exceptional

Property has everything I needed for an overnight stop. Easy Check-in and Check Out with staff friendly. Have stayed previously at the motel on my travels between Brisbane and Townsville. Restaurant wasn’t open during my stay however they offered breakfast options.
Trevor, 1-night trip
Verified Expedia guest review

6/10 Good

Floor dirty
Eduardo, 1-night trip
Verified Expedia guest review

8/10 Very Good

Lovely spacious room with good amenities. The room felt cared for.
Michael, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good
Sue, 1-night trip
Verified Expedia guest review