4/10 Fair
Jul 21, 2024
You’re far better off going to the new DoubleTree down the road, which is closer to the i-City mall, much cleaner and dedicated staff.
Our room was dusty, areas of detail were dirty (clearly hadn’t been cleaned in weeks), the shower pressure was neglible and only spat out cold water, general dirt and grime was everywhere (the nasty teaspoons were particularly bad) and the pillows were covered in fluff and dirt.
Overall it feels like a total disinterest in the attention to detail. I also felt as though the staff were more interested in their phones or joking around with their co-workers than guests.
Honestly, just go to the DoubleTree.
Ryan
Ryan, 1-night romance trip
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