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Palazzo Firenze

4.0 star property
Experience authentic Neapolitan charm with every delicious bite of your breakfast buffet or taste it in every local dish served at this hotel’s restaurant.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palazzo Firenze

Terrace/patio
Terrace/patio
Front of property
Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi
Poolside bar
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Children stay free
  • Private bathroom
  • Separate bathtub and shower
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $92
includes taxes & fees
$75 per night
Jan 16 - Jan 17

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bathtub and shower
Bidet
Hair dryer
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bathtub and shower
Bidet
Hair dryer
Private bathroom
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bathtub and shower
Bidet
Hair dryer
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bathtub and shower
Bidet
Hair dryer
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bathtub and shower
Bidet
Hair dryer
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, soundproofing, free WiFi

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bathtub and shower
Bidet
Hair dryer
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bathtub and shower
Bidet
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bathtub and shower
Bidet
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, soundproofing, free WiFi

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bathtub and shower
Bidet
Hair dryer
Private bathroom
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, free WiFi

Suite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Bidet
Hair dryer
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

UNAHOTELS Napoli

Pet friendly
Free WiFi
Restaurant
Connecting rooms available
8.8 out of 10, Excellent, (1003)
The price is $117
includes taxes & fees
$106 per night
Feb 11 - Feb 12
UNAHOTELS Napoli
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About the neighborhood

Map
16 Via Firenze, Naples, NA, 80134

What's nearby

  • Spaccanapoli - 8 min walk
  • Naples Underground - 17 min walk
  • Naples National Archaeological Museum - 3 min drive
  • Molo Beverello Port - 4 min drive
  • Port of Naples - 5 min drive

Getting around

  • Naples Intl. Airport (NAP) - 59 min drive
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Central Station - 4 min walk
  • Naples San Giovanni Barra Station - 5 min drive
  • Piazza Garibaldi Station - 2 min walk
  • Principe Umberto Tram Stop - 2 min walk
  • Garibaldi Tram Stop - 5 min walk

Restaurants

  • ‪Caffè Mexico - ‬4 min walk
  • ‪Gran Caffè Novara SRL - ‬3 min walk
  • ‪I Sapori di Parthenope - ‬2 min walk
  • ‪Pasticceria Eredi Carraturo - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Palazzo Firenze

At Palazzo Firenze, you'll be just a 5-minute drive from Molo Beverello Port and Via Toledo. Guests looking for a bite to eat can check out Palazzo Firenze, which serves local cuisine. A bar/lounge, a snack bar/deli, and a terrace are other highlights. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Piazza Garibaldi Station is 2 minutes and Principe Umberto Tram Stop is 2 minutes.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 10 ft (EUR 30 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Palazzo Firenze - This restaurant specializes in local cuisine. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 30 per day (10 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

Does Palazzo Firenze offer free cancellation for a full refund?
Yes, Palazzo Firenze does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palazzo Firenze?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Palazzo Firenze?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Palazzo Firenze?
Yes, Palazzo Firenze offers local cuisine.
What's the area around Palazzo Firenze like?
Palazzo Firenze is a short 2-minute walk from Piazza Garibaldi Station and 8 minutes' walk from Spaccanapoli.

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Very clean and well kept property
It was overall a good experience. From the time we checked in, Mauricio was very helpful and the front desk people were very helpful to us. Bartenders and breakfast servers was very friendly and helpful. However, there was one guy named, Francesco (front desk) who was not friendly and won’t even look at you. We saw him on the 2nd day we were asking for our keys but he didn’t smile or look but almost threw the keys to us. We thought he was just having a bad day but the next and the following days he was looking very pissed even to other guests. We thought he is in the wrong industry working. We know how the other workers or the company in general would be affected with one single bad review. We value how the hotel is keeping its quality and cleanliness despite the location which is a very chaotic outside. I still feel that the hotel deserves a 4 star rating even with the bad experience with Francesco. Thank you again for the warm hospitality.
3-night trip
Verified Hotels.com guest review

6/10 Good

Clean hotel in a bad neighborhood
This hotel is about a 5 min walk from Naples Central train station. Having traveled to many countries in Europe, the area around the station was by far the scariest and dirtiest. This atmosphere holds true for the neighborhood around the hotel -- police were readily patrolling the area. The good: the hotel is clean and has a great breakfast. The staff was nice, moving us to a quieter courtyard room due to the noisy street. I would not come here again, solely due to the area. If you don't mind the shady area, this is a great train station hotel in which to stay.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel in a terrible area
Hotel staff were fabulous. Warm, welcoming and friendly. They went above and beyond to make sure you have a good experience. The room itself was also very nice. Unfortunately it is not in a nice area. Did not feel safe walking around that part of Naples.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great hotel in a convenient location. Hotel is comfortable and staff are helpful. I would recommend it to others.
Elissa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel
Palazzo Firenze is a beautiful property located centrally in Naples. Excellent staff and beautiful rooms. The breakfast was outstanding. Highly recommend.
Luke, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lars, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eva, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Marina, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

All good except internet signal did not reach our room 205
Rolando, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Chifeng, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Hotel was great surrounding weren’t.
Darrell, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was an amazing hitel. It was completely updated and very comfortable. It was close to the train station and only a few blocks to the center walking. Nice coffee shops nearby. Staff were very helpful. We fwlt lucky ckoosing it. It was only 22 E via cab to airport as well. Thank you.
Warner, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Jege
El hotel es excelente, muy limpio, desayuno muy bien, vasto y de buen sabor. Lo mejor son los pastelitos. El problema que vemos es que está en un área de mucho migrante y pudiera pensarse que es insegura. No tuvimos Ningún rbña
Irma Maria, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is a welcome respite from the noise and dirt in the areas. As soon as you walk through the doors, you felt safe, comfortable and can relax. The staff was amazing and so helpful, the room was great, very comfortable and had high end room amenities which was a lovely surprise. The restaurant on the 5th floor and breakfast was very pretty and well stocked with food and drinks. A gem of a hotel in a tough area!
Maitri, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything was great. No complaints.
Susana, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Overall ok, a bit outdated and garbage in front of the property.
Maud, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The hotel was fabulous! The service, breakfast and room were wonderful. Pool is gorgeous! The area around it being next to the train station is sketchy at night but that is the nature of being so close to the train station. It is a very convenient location and fine in the daytime.
Jessica, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brenda, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Benoit, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice boutique hotel . Located in accesible area
Rolando, 1-night romance trip
Verified Expedia guest review

4/10 Fair

This is not a four star hotel. To start, people had commented that this hotel is in a dodgy area which is an understatement. We were in Naples for one night as we were going to Pompeii for the day and wanted something close to the train station, clean, and convenient. The area around the hotel is not the hotel’s fault - but none of our needs were met during our stay. The room wasn’t clean (floors still had unknown hair around the floor, shower door had mold around it, walls had scuff marks all over them), which is fine but again not acceptable for a 4 star hotel. The WiFi never worked and we had to disconnect and use a hot spot. Breakfast is included in the room stay but we just got coffee and the cappuccino was terrible. We had better coffee on the train from Rome to Naples. There was one guy at the desk who was very nice and another who was not helpful, very unwelcoming, and wanted to charge us for waters in the room when we only bought water at the front desk that night. I would recommend traveler's look elsewhere to stay in Naples even if you are just passing through as this hotel was very disappointing in just meeting basic traveler needs.
Ali, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I don’t know if I received the room upgrade because I was not told. Other than that the hotel is excellent and very safe, once inside.
Jose, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We would absolutely highly recommend this hotel. When we first entered the lobby the GM of the hotel greeted us. The decor was clean and very tasteful. We checked in our room and it had great tech tools and newly renovated with an amazing view of the ocean! Then the hotel owner made reservations for us for dinner at a local restaurant La Corte Degli (which was amazing) and he even drove us to the restaurant! Breakfast was also amazing with wonderful views and homemade food. We'd definitely recommend and would love to go back soon!
Lorraine, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Would stay agsin
John, 2-night romance trip
Verified Expedia guest review