Novotel Melbourne on Collins

4.5 star property
Relax by the pool or indulge in local flavors at Lane Restaurant. Get ready to experience convenience and connection in one stylish package.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Melbourne on Collins

Exterior
Bar (on property)
Indoor pool
Junior Suite, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 5 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The price is $118
includes taxes & fees
$108 per night
Jan 27 - Jan 28

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Sofa bed - double
  • 527 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Heating
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Heating
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Accessible Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout drapes/curtains
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
270 Collins Street, Melbourne, VIC, 3000

What's nearby

  • Collins Street - 1 min walk
  • Bourke Street Mall - 5 min walk
  • Melbourne Central - 8 min walk
  • Crown Casino - 17 min walk
  • Rod Laver Arena - 3 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 25 min drive
  • Melbourne Airport (MEL) - 30 min drive
  • Avalon Airport (AVV) - 49 min drive
  • Flinders Street Station - 6 min walk
  • Southern Cross Station - 15 min walk
  • Spotswood Station - 19 min drive
  • Melbourne Central Station - 10 min walk
  • Parliament Station - 13 min walk
  • Flagstaff Station - 15 min walk

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Centre Place - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Haigh's Chocolates - ‬2 min walk

About this property

Novotel Melbourne on Collins

Novotel Melbourne on Collins offers a fantastic location, putting you just a 5-minute walk from Collins Street and Bourke Street Mall. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lane Restaurant, which serves local cuisine and is open for breakfast, lunch, and dinner. A fitness center and a bar/lounge are other highlights. Fellow travelers say great things about the pool and helpful staff. Public transportation is just a short walk: Melbourne Central Station is 10 minutes and Parliament Station is 13 minutes.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 380 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas (5-device limit)
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices); 5-device limit)
LOCAL_PARKING

Parking

    • Covered onsite valet parking (AUD 64 per day)
    • Offsite parking within 2953 ft (AUD 42 per day)
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping
  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7018 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Shopping mall on site
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices) and 5-device limit)
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Lane Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Lane Cafe and Bar - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 38 to 38 for adults, and AUD 0 to 38 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 31 to September 30:
  • Bar/Lounge
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for AUD 80 per day

Parking

  • Covered valet parking costs AUD 64 per day
  • Parking is available nearby and costs AUD 42 per day (2953 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Does Novotel Melbourne on Collins offer free cancellation for a full refund?
Yes, Novotel Melbourne on Collins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Melbourne on Collins?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Novotel Melbourne on Collins?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Melbourne on Collins?
Yes. Valet parking costs AUD 64 per day.
What are the check-in and check-out times at Novotel Melbourne on Collins?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Novotel Melbourne on Collins?
No, this hotel doesn't have a casino, but Crown Casino (17-min walk) is nearby.
What is there to do at Novotel Melbourne on Collins and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Novotel Melbourne on Collins?
Yes, Lane Restaurant offers local cuisine.
What's the area around Novotel Melbourne on Collins like?
Novotel Melbourne on Collins is in Melbourne Central Business District, a short 6-minute walk from Flinders Street Station and 8 minutes' walk from Melbourne Central. Travelers say the area is walkable and good for shopping.

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay
Staff were amazing, friendly and helpful
Glen, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Look Elsewhere
During this business trip stay, we encountered extremely hot weather, and the air conditioning in all three booked rooms failed. Despite the front desk offering a full refund for one night for each room, they stated they couldn't process it because the booking was made through Expedia. After following up with Novotel through Expedia, the best they could offer was a disappointing 25% discount. The conditions in the rooms were uninhabitable, making it impossible for anyone to sleep due to the intense heat and humidity. We were penalised for using Expedia
J R, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joyce, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Preconference stay
Comfortable for 2 single ladies peioe to annual conference in same venue. Breakfsat plentiful. Shower over bath which l personally am not keen on. Beds comfortable , room spacious for 2x queen beds. Happy to recommend
Ann, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

very uncomfortable
I booked three rooms for a business trip and in all three rooms, the air-conditioning did not function, making for impossible and very uncomfortable sleeping conditions. Not good enough
J R, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great Food
It was a pleasant stay. It was disappointing not to have a view of anything but the atrium but I think this is a common issue in Melbourne. Menu was great. I would consider staying again.
Robyn-Anne, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
Had a great stay at the Novatel. We ordered the breakfast with our package and it was well worth it. My only let down was the sleeping pillows were to soft for my liking.
Lisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kylie, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Peter, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Great location but a bit tired
Despite the hotel’s favorable location, the guest experience was significantly compromised by the subpar condition of the rooms. Several amenities were missing or malfunctioning, including missing light fixtures and inadequate lighting throughout the room. The bathroom layout was poorly designed, causing inconvenience during use. The absence of night lights or dim lights further exacerbated the situation, making it challenging to navigate the bathroom at night. Additionally, the room carpet was visibly soiled, and the bathroom had not been adequately dried, which contributed to the overall discomfort.
4-night family trip
Verified Hotels.com guest review

6/10 Good

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mobile connectivity is an issue, there is very limited connectivity.,Rest hotel room is quite neat and clean.
Neeraj, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely amazing service! Really nice staff and the breakfast was a great choice for us, definitely recommend to others!
Ariane, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Simply the best accommodation and staff you could ask for
Danny, 1-night trip
Verified Wotif guest review

6/10 Good

Rosaria, 2-night trip
Verified Expedia guest review

6/10 Good

A nice hotel, however staff were not very welcoming, they were quite busy. There was no milk in the fridge for a cup of tea or coffee. Room was quite good and clean. Expensive price for the lack of service
Angie, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Staff is quite nice
YI-HSING, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Hua Joo, 2-night business trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brent, 1-night trip
Verified Expedia guest review

8/10 Very Good

Narelle, 5-night trip
Verified Wotif guest review

10/10 Exceptional

The hospitality from all staff was amazing everyone was attentive and friendly staff
Christine, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Lovely big room but the outlook was over the centre of the building. Would have preferred an outside view. There was an annoying noise which I think related to the lifts. Room felt a bit dated and there needed to be some lights on nightstands. Location was great but there was a sewer smell in the area which permeated through the entrance lifts which wasn’t pleasant. Breakfast was very good. Staff were all helpful and friendly.
Ashley, 1-night romance trip
Verified Wotif guest review

6/10 Good

Renee, 1-night trip
Verified Wotif guest review

10/10 Exceptional

SOO HEE, 3-night trip
Verified Expedia guest review

General property information

Travelers Say
"Excellent location in the best part of the city next to block lane and fabulous restaurants"
Reasons to Book
Comfortable Beds & Indoor Pool
Check-In Time
2:00 PM
Check-Out Time
11:00 AM