Great Smoky Mountains Expo Center - 16 min drive - 17.1 km
Getting around
McGhee Tyson Airport (TYS) - 60 min drive
Restaurants
Texas Roadhouse - 17 min walk
Chick-fil-A - 2 min drive
Huey Magoo's Chicken Tenders - 18 min walk
Zaxby's - 2 min drive
Good Ole Days Sports Grille - 2 min drive
About this property
Quality Suites
Enjoy your visit to Morristown with a stay at Quality Suites. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness center for a workout. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
82 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–9 AM
Coffee shop
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Free use of nearby fitness center
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Built in 1992
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown
Frequently asked questions
Does Quality Suites offer free cancellation for a full refund?
Yes, Quality Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Suites?
Yes, there's an indoor pool.
Are pets allowed at Quality Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Quality Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Quality Suites?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Quality Suites and nearby?
Quality Suites has an indoor pool and a fitness center.
What's the area around Quality Suites like?
Quality Suites is in the heart of Morristown, a short 2-minute walk from Manley Plaza and 11 minutes' walk from Fountain Plaza.
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.6/10
Staff & service
6.0/10
Amenities
6.2/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
2/10 Poor
Dec 9, 2024
Rebecca
Rebecca, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
philip
philip, 13-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 15, 2024
Shinji
Shinji, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Sep 26, 2024
Checked in around midnight with my wife and 2 kids. Went to the room and it smelled funny. After trying to sleep for a couple hours I woke up coughing. After turning the lights on to take a better look the AC and the walls by the window were covered in mold. The ceilings had stains from water leaks, the drapes were stained as well from apparent water exposure. I went to the desk asking for a refund seeing we had only been there a couple hours. He said no "we had been asleep already". I showed him pictures still no change. No other rooms were available either. I had to drive another hour to near by Knoxville to rent another hotel room. So now I'm out the 2 days I paid for only 2-3 hours tops at this run down hotel. I am filing a lawsuit in their county for this. Expedia should do a better job of checking their list of hotels.
Andrew
Andrew, 2-night family trip
Verified Expedia guest review
6/10 Good
Sep 22, 2024
Alan
Alan, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2024
Nice
Willie
Willie, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 22, 2024
Nice place to stay. Would be good if the pool opened earlier.
Kimberly
Kimberly, 1-night family trip
Verified Expedia guest review
4/10 Fair
Sep 9, 2024
I rarely leave unsavory reviews unless absolutely needed and I feel as though this place warrants so.
We thought it was closed when we arrived but half the town looks similar. The gentleman at the front seemed bothered I was checking in. Maybe I was interrupting vaping and TikTok scrolling?
The building looks like it had survived the initial zombie takeover and as we came across it, decided that the holes and smelly carpet were okay enough.
I’m honestly not sure who their housekeeping service was or when they work.. it looks like they’ve been off on their own vacation?
The suite only had two towels so we had to “bother” for some of extra’s and same with the sheets for the pullout bed. No bugs though, that’s a nice touch.
Lesson learned, don’t just book the link that hubby sends, read the reviews and such first.
Jessica
Jessica, 1-night family trip
Verified Orbitz guest review
6/10 Good
Aug 27, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 13, 2024
When we checked in we were given a room for which the bathroom commode looked like it hadn't been cleaned for quite some time. We were switched to another room and the toilet flapper wasn't working properly. This property has gone down hill in the last couple of years.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
Nothing to add
BARRY
BARRY, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 1, 2024
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jul 21, 2024
Not the greatest
The hotel's breakfast was not that great. The water for the bathtub did not have any cold water at all. It was either hot or scalding.
Rebecca
Rebecca, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jul 20, 2024
It was disgusting I will never stay here again. There was leaks in walls mold stunk like dog pee etc there was even black mold in the pool.
Ashley
Ashley, 1-night family trip
Verified Expedia guest review
6/10 Good
Jul 7, 2024
Needs a lot of attention
Property is in poor condition. Rooms are dated and small. I'm surprised this is a Choice hotel. Staff was friendly.
Craig
Craig, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Jul 7, 2024
It was very quiet and secluded but not very clean. It was a last minute stay and I had two small children with me, the front desk wasn’t very friendly and welcoming
Maria
Maria, 2-night family trip
Verified Expedia guest review
2/10 Poor
Jun 29, 2024
Jennifer
Jennifer, 5-night trip
Verified Expedia guest review
8/10 Very Good
Jun 26, 2024
Great place. Bfast was excellent
Rob
Rob, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 25, 2024
Debbie
Debbie, 2-night trip
Verified Expedia guest review
6/10 Good
Jun 23, 2024
There was a horrible smell on the thrird floor near the ice machine. There was a few old air conditioners setting in the hall there. I believe that they was causing the odor. Other than that i enjoyed my stay. My room was clean and cool.
Christopher
Christopher, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jun 12, 2024
Good location and 100 recommended
Yumi
Yumi, 1-night trip
Verified Expedia guest review
2/10 Poor
Jun 11, 2024
Jennifer
Jennifer, 2-night trip
Verified Expedia guest review
2/10 Poor
Jun 3, 2024
Sydney
Sydney, 1-night trip
Verified Expedia guest review
2/10 Poor
May 30, 2024
Sydney
Sydney, 1-night trip
Verified Hotels.com guest review
6/10 Good
May 12, 2024
Friendly staff but needs a good cleaning/update
Stayed for a basketball tourney so thankfully the room did not need to be used much. The comforter had cigarette burns in them, the pull out sofa was not usable due to it being stained so badly. Stains all in the floors. The staff was nice, just needs a lot of updating/cleaning.