10/10 Exceptional
Dec 22, 2024
Would I say go again…?
Check in was great until we went to the bar. Drinks were tasteless and weak for 18 euro a piece. Question whether the ingredients were correct unlikely measured. Bathroom is tired. Heating extremely high and a major issue. Bearing in mind we visited just before Christmas and all windows needed to be opened to breathe and sleep. Asked for a quiet room, received a room next to the elevator. Felt like you were in the midst of Charing Cross station including all hours at night. Tea is the room was limited to green, peppermint and camomile. Apparently they don’t have black or earl grey. The location is excellent. One evening all bar and lounge access was not permitted for guests who did not belong to an event. Guests were told to go elsewhere. At check out, I asked for a taxi to be called. Told to download the uber app! Eventually one taxi was procured after a complaint. Obviously a case of, you are leaving so why should I bother!
Verified traveler
3-night trip
Verified Hotels.com guest review