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Mercure Welcome Melbourne

4.0 star property
Sip coffee while you plan your day in one of Australia’s most livable cities. Discover local flavors for breakfast or enjoy exploring nearby Queen Victoria Market.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Welcome Melbourne

Exterior
Lobby
Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Exterior
Sports facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry facilities
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Car rentals on site
  • Computer station
  • Front-desk safe
  • Vending machine
  • Water dispenser
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is $72
includes taxes & fees
$66 per night
Jan 30 - Jan 31

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 248 sq ft
  • Sleeps 2
  • 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 247.6 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Family Room, 1 King Bed & 1 Twin Bed

Superior Family Room, 1 King Bed & 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Family Room, 1 King Bed & 1 Twin Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

The Victoria Hotel Melbourne

Pool
Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (2098)
The price is $78
includes taxes & fees
$71 per night
Jan 28 - Jan 29
The Victoria Hotel Melbourne
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About the neighborhood

Map
265 Little Bourke Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 2 min walk
  • Queen Victoria Market - 13 min walk
  • Crown Casino - 4 min drive
  • Rod Laver Arena - 4 min drive
  • Marvel Stadium - 4 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne Airport (MEL) - 28 min drive
  • Avalon Airport (AVV) - 48 min drive
  • Flinders Street Station - 9 min walk
  • Southern Cross Station - 15 min walk
  • Spotswood Station - 17 min drive
  • Melbourne Central Station - 6 min walk
  • Parliament Station - 10 min walk
  • Flagstaff Station - 12 min walk

Restaurants

  • ‪Din Tai Fung - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tetsujin - ‬2 min walk
  • ‪Fortress Melbourne - ‬1 min walk
  • ‪Mekong - ‬1 min walk

About this property

Mercure Welcome Melbourne

Mercure Welcome Melbourne offers a fantastic location, putting you just a 5-minute walk from Melbourne Central and Bourke Street Mall. Guests looking for a bite to eat can check out The Louden Kitchen Grill, which serves local cuisine and is open for breakfast and dinner. Also, Collins Street and Princess Theatre are within just a 10-minute walk. Fellow travelers love the helpful staff and breakfast. The property is just a short walk to public transportation: Melbourne Central Station is 6 minutes and Parliament Station is 10 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Greek, Hindi, Indonesian, Italian, Korean, Maltese, Russian, Spanish, Thai, Vietnamese

At a glance

DONE

Hotel size

    • 330 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (AUD 24 per night)
    • Height restrictions apply for onsite parking
    • 24-hour offsite parking within 984 ft (AUD 24 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Designer stores on site
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Raised toilet seat
  • Raised toilet seat height (inches): 18
  • Grab bar near toilet
  • Toilet grab bar height (inches): 31
  • Well-lit path to entrance
  • Stair-free path to entrance
  • High pile carpet in room

Room amenities

Be entertained

  • 46-inch Smart TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soul Cafe - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately AUD 25 for adults and AUD 15 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Children & extra beds

  • Rollaway beds are available for AUD 60 per night

Parking

  • Covered self parking costs AUD 24 per night
  • Parking is available nearby and costs AUD 24 per night (984 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Does Mercure Welcome Melbourne offer free cancellation for a full refund?
Yes, Mercure Welcome Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Welcome Melbourne?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Welcome Melbourne?
Yes. Self parking costs AUD 24 per night.
What are the check-in and check-out times at Mercure Welcome Melbourne?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Mercure Welcome Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.
What is there to do at Mercure Welcome Melbourne and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming.
Are there restaurants at or near Mercure Welcome Melbourne?
Yes, The Louden Kitchen Grill offers local cuisine.
What's the area around Mercure Welcome Melbourne like?
Mercure Welcome Melbourne is in Melbourne Central Business District, a short 6-minute walk from Melbourne Central Station and 2 minutes' walk from Melbourne Central. Travelers say the local area is good for shopping and very central.

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Below average stay this time.
The location of the Hotel is very good. The lift was broken and only one lift was operational. It was very hot in the lift and people were jamming into the lift otherwise it was taking too long to go down. It was a safety issue. the stairwell was also blocked now making the situation a fire hazard. I was scared of the second lift getting stuck due to the over-crowding but I had to get out of the building as quickly as possible it was scary. I am reluctant to stay there again. Also the price of the room was elevated due to the Australian Open, which I expected, but you were only given extras on request eg shower cap. I also needed a bandaid and the front desk staff rolled their eyes when I requested one, however they did get one from their first aid kit.
Kathy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel perfect location definitely will stay again
Dave, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Mantra Little Bourke Street
The location was perfect. The room was very comfortable and big enough for two of us. Check in was easy. The mattresses were terrible. Springs stuck into us and made it very uncomfortable to sleep. The next morning I requested extra doonas to put on the mattress which made it better. I also told them the mattresses needed to be thrown out. I intend staying there again. Breakfast buffet was great.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A stay with a shopping convenience.
This is a simple hotel right in the Middle of the Melbourne CBD. Next door to David Jones. The rooms are very small but ok for a solo trip for one night. Window had a view of a wall and the room was very dark. I have stayed in the front facing rooms before which are brighter. Room clean and tidy. Large shower
Anitia, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Chu, 3-night trip
Verified Hotels.com guest review

6/10 Good

Normal condition
Youngsyob, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Erica, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Daisy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

At a couple of times the lift doors wouldn’t clos.
We were pleased, however we could hear others in their rooms. Particularly doors slamming & thumping was often evident. The shower leaks also.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Georges, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location in Melbourne CBD
Great location in Melbourne CBD
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Irene, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mary Ann, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Daisy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

leanne, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Luke, 4-night trip
Verified Expedia guest review

10/10 Exceptional

anthony, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The only issue I had was that the air conditioner was very loud. With a rattle. Woke me up a few times. But that was a small issue in a wonderful stay. Thankyou.
Thomas, 4-night trip
Verified Wotif guest review

8/10 Very Good

Central location
Central location in free tram zone and Chinatown. Small but functional bathroom with walk-in shower. TV lost connection and turned off.
Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

N/a
IRENE, 3-night family trip
Verified Expedia guest review

4/10 Fair

Maureen, 2-night trip
Verified Expedia guest review

6/10 Good

I found it a little dry or dusty in there.
Pasenadee, 2-night trip
Verified Expedia guest review

6/10 Good

A soulless hotel with no room services. The only good thing is its location right in the CBD.
Timothy, 4-night romance trip
Verified Wotif guest review

2/10 Poor

Ares, 3-night trip
Verified Wotif guest review

2/10 Poor

Extremely noisy during the night which comes from mechanical system I believe
Tony Hui Tae, 1-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"Very nice location in a friendly hotel with modern facilities."
Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
2:00 PM
Check-Out Time
11:00 AM