In the city center, Quality Inn & Suites offers a warm welcome with a breakfast buffet and laundry facilities. Connect to WiFi, get moving at the gym or unwind with free newspapers while appreciating the helpful staff.
Reviews
7.67.6 out of 10
Good
Popular amenities
Non-smoking
Gym
Free breakfast
Laundry facilities
Air conditioning
24/7 front desk
Main amenities (11)
Daily housekeeping
Fitness center
Business center
24-hour front desk
Computer station
Front-desk safe
Vending machine
Self-serve laundry
Multilingual staff
Free newspapers in the lobby
TV in a common area
Feel at home (6)
Children stay free
Microwave
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
The current price is $89
$89
includes taxes & fees
$79 per night
Mar 14 - Mar 15
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking
1 King Bed, Accessible Roll In Shower, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Shower/tub combination
Private bathroom
280 sq ft
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Shower/tub combination
Private bathroom
280 sq ft
Sleeps 2
1 King Bed
View all photos for Room, Multiple Beds, Accessible, Non Smoking
Room, Multiple Beds, Accessible, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Shower/tub combination
Private bathroom
350 sq ft
Sleeps 4
1 Queen Bed and 1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Shower/tub combination
Private bathroom
335 sq ft
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Pillowtop bed
Shower/tub combination
350 sq ft
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Heating
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Shower/tub combination
Private bathroom
280 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Washington County Museum of Fine Arts - 4 min drive
Pennsylvania Dutch Market - 5 min drive
Hagerstown Premium Outlets - 6 min drive
Getting around
Hagerstown, MD (HGR-Hagerstown Regional) - 13 min drive
Martinsburg, WV (MRB-Eastern West Virginia Regional) - 32 min drive
Washington Dulles Intl. Airport (IAD) - 77 min drive
Martinsburg Station - 33 min drive
Restaurants
McDonald's - 2 min drive
Supreme Buffet - 15 min walk
Taco Bell - 10 min walk
Hagerstown Pizza Brothers on Eastern Blvd - 7 min walk
Dolce - 3 min drive
About this property
Quality Inn & Suites
When visiting Hagerstown, Quality Inn & Suites is a great choice to consider. Guests can enjoy the fitness center or take advantage of nearby downhill skiing. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
73 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered onsite self parking
Onsite RV/bus/truck parking (fees apply)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Downhill skiing nearby
Working away
Business center
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Multilingual staff
Facilities
1 building/tower
Built in 1968
Safe-deposit box at front desk
Television in common areas
Fitness center
Art Deco architecture
Accessibility
Braille/raised signage
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Closed captioned TV
Doorbell and phone notification
Phone accessibility kit
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown
Frequently asked questions
Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Quality Inn & Suites and nearby?
Have fun with nearby winter activities like downhill skiing, and in warmer months enjoy a round of golf at the nearby golf course. Quality Inn & Suites also has a fitness center.
What's the area around Quality Inn & Suites like?
Quality Inn & Suites is in the heart of Hagerstown, a short 17-minute walk from Hagerstown Suns Municipal Stadium.
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Quality Inn & Suites Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
6.2/10
Amenities
7.4/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
8/10 Very good
Feb 9, 2025
Our stay
Room was really clean. Bed was comfortable. Friendly front desk clerk.
The smell of the hallways was undesirable. Room smell was okay. Back side entrance could be a little cleaner.
Janice
Janice, 2-night trip
10/10 Exceptional
Nov 7, 2024
Great place
Stephen
Stephen, 1-night trip
10/10 Exceptional
Nov 22, 2024
Nice room
Check in lady was pleasant and room was great
Norma
Norma, 1-night trip
2/10 Poor
Feb 19, 2025
Do not book!
No idea howb this property even got a single star. Connected to an econolodge. Parking lot super scary and full of trash. Vagrants outside hotel on the back side. Guy was friendly enough but property was stagnant, dirty and unkept. Our room was cold and the lock was busted off the door. We walked in and right back out. Terrible and very very scary. I wpyldnt have stayed even by myself, let alone traveling with two children.
Erin
Erin, 1-night trip
8/10 Very good
Jan 26, 2025
Facilities are tired and slightly less clean than I would have liked. But you get what you pay for. There were holes in curtains, shower had hair, a random sock on the floor and schmutz on the phone. My house on its worst day isn’t much cleaner so we didn’t make a fuss. Just glad for a place to sleep after a long day.
Verified traveler
1-night trip
2/10 Poor
Feb 19, 2025
Worst hotel experience of my life.
This particular hotel was also used to house homeless people. It smelled like marijuana in the hallways. There were noises in the hallway that woke me up around 1am. The receptionist was testy at best. He had to be reminded to put the room number on the keycard. The “buffet “ breakfast room was filled with “unfortunate homeless” cussing, coughing and sitting against the counters complaining that there was no eggs and sausage and the like for breakfast. The OJ was watered down at best and room temperature. There wer 2 waffle makers there but no waffle mix. I felt very uncomfortable and repulsed. I left and ate breakfast elsewhere.
Dennis
Dennis, 1-night trip
10/10 Exceptional
Jul 20, 2024
Beds were very comfortable!!!
Marcia
Marcia, 1-night trip
8/10 Very good
Nov 24, 2024
I did not like that there was no elevator, no complementary bottles of water in the fridge. I liked that there were basic necessities in place , like fridge, microwave, and the ability to make tea. The room was clean and so was the bathroom.
Guilfoyle
Guilfoyle, 2-night trip
8/10 Very good
Oct 5, 2024
This is great value for your buck. Staff is very very nice, it’s an older property and it need a bit of love and is not at a great location a bit far from the highway compared to other offerings, but the rooms are clean and the do have great room set ups. We go there all the time and we love it.
Martin
Martin, 1-night trip
6/10 Good
Sep 16, 2024
The bed was comfortable. Other than that this place needs to shutdown and be completely refurbished. The staff was friendly and accommodating. But, this is really not a good place.
Phoebe
Phoebe, 1-night trip
8/10 Very good
Nov 24, 2024
Stairs, but inside. No elevator..did not matter for me, but would for others.
Not sure why people are still announcing rooms numbers out loud. It would be great if they would not do that.
Martha
Martha, 1-night trip
8/10 Very good
Sep 3, 2024
room was decent
Jeff
Jeff, 1-night trip
6/10 Good
Nov 25, 2024
Smell of pot smoking in the hallway that made us sick
Yasuko
Yasuko, 2-night trip
8/10 Very good
Aug 10, 2024
Perfectly good for an overnight stay
It was good that everything worked. Things were clean and in working condition. Breakfast was okay too!
Rakesh
Rakesh, 1-night trip
8/10 Very good
Apr 29, 2024
This property had very helpful staff.
Laura
Laura, 1-night trip
2/10 Poor
Oct 31, 2024
Staff was okay, but the hotel was dirty, smelled bad, stained sheets, inexplicable wet carpet, garbage behind the toilet. It was super gross
Alexandra
Alexandra, 1-night trip
6/10 Good
Oct 13, 2024
The hallways were quiet, but there was a strong odor in the hall and the room smelled of stale smoke even though it was a non smoking room. The shower leaked water at the side and the floor got wet. The bed was confortable.
Amy
Amy, 1-night trip
8/10 Very good
Aug 3, 2024
Excellent customer service
Lesley
Lesley, 3-night trip
10/10 Exceptional
Mar 27, 2024
Very friendly staff! Beds and pillows were super comfy. Check in and out was very quick!
Lani
Lani, 1-night trip
10/10 Exceptional
May 31, 2024
Awesome friendly service
Joseph
Joseph, 1-night trip
6/10 Good
Oct 13, 2024
Dirty outside, parking lot was a mess. Smelled of marijuana in the hallway.
Robert
Robert, 1-night trip
10/10 Exceptional
May 16, 2024
Great hotel if u get there after 9 its hard to fine something to eat
Arthur
Arthur, 1-night trip
6/10 Good
Oct 20, 2024
N/A
Erick
Erick, 1-night trip
4/10 Fair
Oct 16, 2024
Would not return
Jurgen
Jurgen, 1-night trip
10/10 Exceptional
Jan 4, 2024
Nice hotel to stay at if you are planning to visit the capital. Clean,good breakfast, not to busy and 15 minutes drive to the white house.