Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
Hamburg Central Station - 7 min walk
Hamburg Dammtor Station - 15 min walk
North Central U-Bahn - 7 min walk
South Central U-Bahn - 9 min walk
Monckebergstrasse U-Bahn - 10 min walk
Restaurants
Mutterland - 4 min walk
Hansebäcker Junge - 4 min walk
Atlantic Bar - 1 min walk
Restaurant Herr He - 4 min walk
Barca an der Alster - 3 min walk
About this property
ibis Hamburg Alster Centrum
When you stay at ibis Hamburg Alster Centrum, you'll be just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. This eco-certified hotel is also just a 5-minute drive from Elbe Philharmonic Hall and Hamburg Cruise Center. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: North Central U-Bahn is 7 minutes and South Central U-Bahn is 9 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
165 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (1 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 20 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Services
24-hour front desk
Dry cleaning/laundry services
Bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
At least 10% of profits reinvested in community & sustainability
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 16 per pet, per night
Parking
Self parking costs EUR 20 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
ibis Alster Centrum
ibis Alster Centrum Hotel
ibis Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum Hotel
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg
Frequently asked questions
Does ibis Hamburg Alster Centrum offer free cancellation for a full refund?
Yes, ibis Hamburg Alster Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Hamburg Alster Centrum?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 16 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at ibis Hamburg Alster Centrum?
Yes. Self parking costs EUR 20 per day.
What are the check-in and check-out times at ibis Hamburg Alster Centrum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at ibis Hamburg Alster Centrum?
No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby.
What's the area around ibis Hamburg Alster Centrum like?
Ibis Hamburg Alster Centrum is located by the river in Hamburg City Center, a short 7-minute walk from North Central U-Bahn and 14 minutes' walk from Hamburg City Hall.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
Dec 6, 2024
Selen
Selen, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Great place!
No bells and whistles but a confortable stay. Very close to river, train station and city center.
CYNTHIA
CYNTHIA, 3-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 3, 2024
I wish there was a safe in the room. Other than that very friendly staff, very clean room, great sheets on the bed.
BURCIN
BURCIN, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
Jenna
Jenna, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 5, 2024
The location for the property was excellent, easy to get to from the train station (HBF), and there were many good bars/restaurants within minutes walk. The area was quiet too.
The elevator was sporadic. Also a few times the doors from the stairs were open/accessible to anyone.
Barry
Barry, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 2, 2024
Great stay
George
George, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2024
Michael
Verified Expedia guest review
10/10 Exceptional
Jun 27, 2024
Özellikle otelde ki receptionist hanımefendi çok ilgili alakalı idi
Fatih
Fatih, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jun 24, 2024
Great option for a short stay in Hamburg
This is the first place I'd recommend if you have a short stay in Hamburg and really just need a place to sleep. It's a great location (less than 5 minutes from the train station, and right across the street from the lake). The rooms are small but clean, we didn't have any noise from inside or outside the hotel, and service was helpful and friendly. Great option at a decent price.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
May 17, 2024
I liked everything about the place, except for the fact that the air conditioning did not work.
Susannah
Susannah, 1-night trip
Verified Expedia guest review
4/10 Fair
May 2, 2024
David
David, 3-night trip
Verified Expedia guest review
8/10 Very Good
Apr 25, 2024
Asteria
Asteria, 8-night trip
Verified Hotels.com guest review
6/10 Good
Apr 4, 2024
Does what it does on the tin.Rooms at the back level 5 near the lift are very noisy at night.You hear the lift then when that stops you hear the trains on the track at the rear.
Staff very good when we asked to change rooms and there was no problem in doing so.
DAVID
DAVID, 4-night trip
Verified Expedia guest review
8/10 Very Good
Feb 25, 2024
Philip Glenn
Philip Glenn, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 27, 2024
Not clean
The elevators were broken. We were given a dirty room, and had to navigate back to the front desk. Front desk acted like it was an inconvenience to find us a clean unused room. I did not want to shower, the towels were stained. The beds and pillows are like rocks. The room was small, and warm in a great location. Parking is easy!
Tatia
Tatia, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 22, 2024
I like that is quite close to the station, shops and restaurants. Bed was comfortable, bathroom spotless and it was a nice stay. Only problem is that you can hear the trains at night, but it is not too bad!
Javier
Javier, 3-night trip
Verified Expedia guest review
6/10 Good
Dec 6, 2023
Too noisey from railway.
A lot of noise from the railway interrupted sleep on both nights. No tea or coffee making facilities in the room, a basic standard for any reasonable hotel.
W A
W A, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 5, 2023
I nice, basic, hotel very close to the city centre.
Christopher
Christopher, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Nov 8, 2023
Excellent location! Reasonably priced. Good breakfast. Great staff!
SANDRO
SANDRO, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 31, 2023
Attended a conference in Hamburg the location of the hotel was centrally located and easy to get around.